Mount Xanadu Resorts

Excellent location and I want to thanks the operation manager for his warm welcome Dinner was great.

Calling me more than 6 times when I will arrive They disturb me alot Hotel policy sending reminders to me through the booking that i have to pay half amount to guarantee my booking, this is not acceptable hotel management should trust booking.com for each reservation I will raise this concern to booking team about this policy Housekeeping team should confirm all the stuff available in the room like slippers face towels why I should call them to bring for me This is 5 stars hotel not 3 star or 2 star

Property location was amazing Resort offer so many things, you can simply book this for few days and enjoy the different different views, things activities

Hot water was not there in jacuzzi

Everything about the property is goodThis was my second visit and truly enjoyed the time. From ambience to food. Staff are very kind and helpful

Very bad

very bad atmosphere and will not get the rooms which is showing in in google as their reference…after reaching there they will tell the room is full which we needed and another room they will give .completely disappointed ..waste of money .. food is not good for that money

I recently had the pleasure of staying at Mount Xanadu, and I can confidently say it’s one of the best resorts in Wayanad. From the moment we arrived, we were greeted with exceptional customer service that set the tone for a memorable stay. The staff at Mount Xanadu went above and beyond to ensure that our needs were met, and their warmth and attentiveness made us feel right at home.Our room had a breathtaking view facing the hills and the serene river, which made waking up each morning an absolute delight. The panoramic scenery was nothing short of picturesque, and we spent countless hours simply soaking it all in from our balcony. There’s something incredibly soothing about the gentle sounds of nature combined with the stunning landscape, making it a perfect retreat away from the hustle and bustle of daily life.What truly stood out was the cordiality and courtesy of the entire staff. Whether it was the front desk personnel, the restaurant team, or housekeeping, everyone was genuinely friendly and eager to assist. They not only addressed our requests promptly but also offered insightful recommendations for exploring Wayanad, enhancing our overall experience.If you're looking for a peaceful getaway in Wayanad with unparalleled views and outstanding service, I highly recommend Mount Xanadu. It truly lives up to its reputation as the best resort in the area. I can’t wait to return!

Easy access to the Resort. One of the Best Views we have ever witnessed from a Resort in Kerala. Incredible staff who are always available to assist with a smile. Upgrade of Rooms were done from their side complementary. It is definitely a must visit Resort in Wayanad, Kerala.

The road leading to the resort was a bit bumpy.

Location

Mediocre and basic food, annoying loud live singing in the evening that bombarded to travelers who doesn’t like the music to be heard fromtheir rooms. Non temperature controlled pool, namesake gym, poorly maintained rooms and not renovated. Place is really old and gotta revamp.

Efficient & Cordial staff, Wide variety of food both in Veg & NV, Room options are Excellent, Room view & facilities are comfortable. Overall, amazing experience.

Evening entertainment was repetitive, Kalariyapattu, Kerala Dance & Music options may be attempted, TV is internet based which is very slow, so dish options may be explored.

The resort has many astonishing view points . The rooms are very new and different.Buffet food was good but ala carte is not that good.

The staff are not that much friendly . There is no coordination among themselves . One person says one word and another person says one word . Its better to make a conversation with full clarity with them. The property is located on a hill and reaching it without any vehicle is highly difficult. One has to definitely come in their own vehicle or hire a cab from outside and then go for sightseeing . Dont opt for cabs from the resort . They are highly manipulative . We hired an outside cab the next day and it was pleasant . But when we took a cab from the resort it was very disappointing. So either come in ur own vehicle or hire outslde cab

We stayed at the Mountain Exotic Glamps at Mount Xanadu Resort for 3 nights. It was a splendid experience for us.The glamp stay was awesome, with luxurious inside, amenities and a beautiful view of the mountains and valley.The staff were really professional and helpful . They went above and beyond to make sure we were comfortable.Special shout out to the gentlemen who was doing the live music at dinner, his songs made dinner time all the more enjoyable. Another highlight was High Tea , with the view of the beautiful surroundings.They have an ayurvedic spa which will surely leave you relaxed and rejuvenated.We had an early check out, so the staff packed fruits and water for us for the trip back. These small gestures elevate Xanadu's service to another level.Highly recommended!Suggestions to improve:Increase size of TV.Leave a booklet with local activities inside the room for guests to review.

Secluded and serene

The jacuzzi outside the glamp was not covered and the staff had to actually put up a temporary curtain. The incharge was very open to the feedback and the temporary fix still worked.

Location

No room service or outside food not allowed in my own room does not make sense. So ultimately felt like I was in prison . Even the food from their own restaurant were not allowed to be eaten in glamp..so it is not a place to enjoy…or relax ..

Excellent facility, courteous staff, delicious food with good choice! Overall excellent experience!!

1.Exceptional Accommodation: Opting for the tent is truly extraordinary. Its position, high above the ground and open to the skies, is both adventurous and comforting.2.Spectacular Views: Be it from your tent, the restaurant, or the viewpoint, the panoramas are heart-stoppingly beautiful. A sunrise view here is worth waking up early for.3.Pristine Property: The resort grounds are immaculate, well-kept, and beautifully landscaped. The ambiance strikes a perfect balance between serenity and vitality.4.Top-Notch Hospitality: The staff, especially Abhirami at the front desk and Prabin in the restaurant, are worth special mention. They personify the resort's commitment to service – always attentive, endlessly polite, and incredibly helpful. Their smiles and professionalism significantly elevate the overall experience.5.Entertainment: The restaurant's live music is a delightful touch, creating a vibrant atmosphere, while the open campfires at night bring about a cozy charm to the mountain evenings.6.Hi-Tea Experience: The Hi-Tea at the viewpoint is a delightful affair and is highly recommended.

1.Food Quality: While most aspects of the stay impressed, the food quality was average and could benefit from a bit of elevation.2.Pool Maintenance: The beautiful infinity pool unfortunately lacked in maintenance. While guests should ideally respect the rules, the resort must have vigilant staff on-hand to enforce them. The water quality left much to be desired. While there were clearly stated rules and a dress code for the pool, many guests disregarded them. We even noticed some children in the pool still wearing diapers, which was quite uncomfortable to see3.Pool Amenities: The absence of towels and attentive staff around the pool area was a noticeable lapse. For a pool that boasts such visual appeal, the experience around it should match its aesthetics.

Complimentary dinner and breakfast buffet were awesome. Delicious food. In-room snacks were not chargeable. Enough activities to keep occupied. Serene atmosphere.

Pool was super cold. It should have been temperature-controlled considering cold climate of Wayanad.

Variety in breakfast buffet and dinner buffet was too good. Staff was very well behaved. Resort has it's own hiking trail to reach Cheengeri mala peak.

Pretty much liked everything. There was nothing that I didn't like there.

One of the best property I have stayed in .Pros: Beautiful location, Cleanliness, Staffs are very kind and helpful special mention Abhirami ?Daily live music, Hi-Tea at view point.Food is superb and delicious. Variety of options available in buffet.

Unbelievably beautiful location. The resort clearly looks like a labour of love. There are so many little nooks and corners in this place that I felt my 2 day visit didn't do justice to it. Listing all of the best bits.+ The view is just incredible.+ The food though limited was excellent.+ The staff were always smiling and accommodating.+ Great night time live entertainment.+ Nice play area for children.+ open campfires at night + Adventure sports within.+ Beautiful infinity poolBut really my favourite spot was the library. Limited book collection but if you are particular carry your own.

What we didn't like were:+ spotty WiFi. Barely worked at night so if you're WFH then make sure to carry backup.+ Hot water would come and go sometimes.+ Breakfast buffet is limited.

Quiet and peaceful resort. Clean amenities. Easy access. Very hospitable and helpful staff. Good food. Lot of facilities. Nice views of mountains. Comfortable stay.

Hospitality. Staffs are super awesome, right from front desk to Kitchen. Extremely baby friendly(round the clock hot milk, food of her choice, high chairs, a crib as well in the restaurant, Doctors and medical stores nearby). We travelled with our 1 year old and the staffs took great care of her needs. The place overall is also very nice for kids too.Rooms are spacious with all amenities and nice view. Evening high tea on the top gives a serene view .Bonfire at night is worth strolling around.

A bar would have been very nice.Breakfast could have been more continental.