Iberostar Punta Cana

Friendly staff close to airport

Same food selections at the buffet. There was not any native Dominican dishes, such as beans and rice Lacked simple foods like chicken and vegetables. Morning foods became boring, just bacon and eggs.

Fresh food. Open areas very nice

Keep the birds out of the food area

It was really clean and well kept

My only complaint was the food wasn’t that great in the buffets. And I’m not a picky eater.

Super clean and good location and very relaxed garden ,we are ready for next vacation in November

No negative about the hotelJust, the beach was not full of marine algae

variety of the main buffet, but lots of repitition

constantly dirty dirty plates, some cups. Had to always search for cereal bowls, scrambled eggs were gross and very wet, should be served out of thick porcelain white pans. Soups always luke warm and lame, cooked with no skill. In general most hot food was lame compared to RUI, poor skill and execution. Cold food, desserts and breads were the stars. Garbage meat carved cooked until dead (buy good meat from Miami!!!) I did not see a lot of supervision, many standing standing around oblivious to problems. No presence of GM? 95% of staff did not speak English. Mexican, French and Asian restaurant a disgrace, did not try others. Hot food not enough variety, need more Asian dishes, noodle dishes, varied fried rice, Asian soups (but I suspect the hot kitchen is not skilled enough from what I saw, it needs a remake big time! Also needs more well executed European dished and better executed Latin dishes. Warm nachos with slices of American cheese on top?? (a new low) Fruits excellent. Need American breakfast style pork sausage with home fries and are actually browned??. employees in the small pool snack bar handling pizza and other stuff with their bare hands?? No wonder people get sick from eating resort foods

1. The grounds are huge and immaculate. Truly exceptional.2. The beach, pools, chairs, etc were also fantastic.3. The buffet for Christmas Eve and New Year's Eve was outstanding in both presentation and quality of food. 4. The bars were well stocked and the drinks were tasty.5. All the employees seemed happy and were hard working. 6. Brush up on your Spanish as most of the employees speak very little if no English. 7. The food was generally good. Some hit or miss. If you expect 5* food all the time you will be disappointed.

1. We had requested two beds per room + two rooms adjoining and paid extra. They tried to give us rooms with one bed and a fold out couch. Then rooms on different floors. After complaining, we finally got two rooms near each other with twin beds, but not two queen beds. 2. Bring a washcloth. Apparently they don't use wash clothes in the DR.

The pulls and the beach are great. The animation is exellent. Food is also good.

The AC does not dry the room air, but only makes it cold. Because of this the beds were always wet and uncomfortable.

The pool, the beach and the food was good

The variety of meals can be improved, every day it was almost the same

Great location, friendly staff, and good food.

No complaints.

We have stayed at Iberostar multiple times over the years. All are great. The staff is excellent. Always impeccable clean. Looking forward to our next stay at an Iberostar

I love being able to make myself a cup of coffe upon awakening. The coffee and coffee maker was excellent but no milk or creamer provided. My husband likes tea. There were teabags but no way to heat water for a cup of tea. Other than that we love Iberostar

The food for an All Inclusive hotel was very ok and the other restaurants by reservation surprised me.The parties at night including the shows were very good

In this time of the year the beach was not good because it was full of seeweed even though they cleaned it every morningThe staff could be more gentleThe drinks in the restaurant could have better quality

The staff

My reservation was for iberoestar punta cana front desk put me in dominicana

Clean, comfortable, kind staff.

The food was stale, oily and the ingredients were not of quality.

The location and all the facilities

The food was not the best. The check-in staff was very rude and unpleasant, my husband had a very bad experience with one of the staff

We stayed at the “Punta Cana” building of the resort. It was a good value and perfect for a family. The rooms were a bit dated BUT CLEAN. The entire resort and grounds were all really clean. Food was ok and everyone was able to find something they liked for all meals whether it was a restaurant or buffet. Beach and water was gorgeous-get there early for a shady spot. The golf course is hands down one of the best we have ever played on. Booking excursions and dinners through the hotel was easy and we had no issue. Shout out to Edina and Joseph for making everything so smooth.

The rooms have AC, but you can’t control the temperature. You can control the fan speed. Never the less, we were never hot or uncomfortable. Definitely bring bug spray. The tiny little devil mosquitoes are awful in the evenings. Most places where food is served is outdoors so dress accordingly. The only complaint I really have is the relentless vendors on the beach constantly stopping by to pitch their goods or activities.

The beach is amazing, enough sun beds for everyone. The pools are big and water was warm enough.

The hotel is older, our room definitely did not look like 5 star hotel. We had a problem with our room key almost every day and had to go to reception repetiadely.

Pleasant

Food was not so good, long lines for drinks, slow service

First time visiting this wonderful country and the hotel made the experience even more impressive. Great beach with plenty of seating and shade, as well as, a wonderful staff.

Very well maintained hotel. Staff was very polite and friendly. Great location and clean beach

The variety of the buffet could have been better and the fruits during the last day were almost without exception of bad quality compared with the other days.

I loved the Garden view we had. Love how quiet the resort was, everything shut down around 6 or so because that's when the beaches/pools closed down and dinner started. I really enjoyed the kindness from the staff. They were very sweet! Room service always kept our rooms tidy and kept the fridge stocked with beer and soda. No Mosquitoes!!! I loved that! AC in the room had a sensor so when you opened the balcony, it would turn itself off and when you closed it, it turned back on.

The hustlers. They were everywhere and really pushy. They got really upset if you said no and tried to change your mind and show you more of their stuff that we had seen throughout the resort. Even the men grabbing coconuts from the trees right in front of the resort were trying to get you to pay for them after being cut up. The toilet in the resort leaked and by the end of our stay the sink faucet broke off due to the corrosion it had underneath. We called the front desk about it but they weren't surprised. The shower water was really dirty and left dirt marks in the bathtub. One day a maintenance man opened our door right up without knocking. I think the room service lady told him about the tub and he was coming to fix it, but you really need to tell them to knock. Luckily we were fully clothed and AWAKE. We stuck empty bottles in front of the door for the rest of the stay so we would hear anyone come in. There was only one brand of beer and they didn't have anything besides tequila at the resort. The food was ok. The best meal my sister and I had was at the Japanese restaurant. The Sushi I would not trust...avoid that. If you are staying 6 nights or so, they only let you book restaurants for two of those nights. The other nights you will be eating at the numerous buffets they have.