Paradisus Punta Cana Resort All Inclusive

The Royal Service upgrade!

They lost one of our dinner reservations.. I called to setup an upgraded room and arrived to have it given away to another guest.

Beautiful location and facilities helpful staff,decent food

My fiancé and I both got very sick at the end of our trip. He ended up having to go to the hospital. The doctor said he was sick from something he ate. I got sick as we returned home.

Royal service beach and Royal service pool

Difficulty making reservations at resort restaurants that you have already paid to use (all-inclusive)

staff was nice and nothing but accommodating. :) beautiful place. Definitely would reccommend this hotel.

Did not like being pressured to join the " Club Melia" a 2 hr presentation, we felt like we had to do.

The food was excellent.I'm a very Picky person but loves to eat. I was able eat like a king. The drinks were good and they were not cheap with the alcohol. The room service cleaned our room 2-3 times a day. It felt nice to always come back to a clean room

The butler was the reason why i didn't enjoy my trip as i liked too. Very unprofessional and was probably waste of money.

Location was beautiful. Staff was very nice and attentive. Food was very good and there was a variety of choices at the daily buffet. Our room was better than expected--beautiful surroundings.

Requested two single beds months in advance but had to adjust to one large, queen-size bed. Not enough vegan & vegetarian options at the restaurants with specialized cuisines, and the daily buffet did not have dairy substitutes like soy & almond milk.

Staff was very accommodating, friendly, extremely cleaned, the shows were great, the disco was very fun, lots of private area, food was good.

Lots of walking, the pool bar, and lots of other areas closed at 5 pm, didn't like the fact that there was nobody serving drinks at the beach.

clean, beautiful grounds, beach and pool

restaurants iffy - some good food, some terrible

Room safe key would not work. We spent three hours while they were trying to fix it. Being a five star you would expect that they would have electronic safe. Eventually, we had to change the room. We had already unpacked. By the time we moved to the other room, we had lost a day. The room key did not work for the 2nd room. We had to constantly take the shuttle to the main lobby. It took them forever to get a new key, because they could not activate the key at the lobby. Now they had to change the battery for the door lock!

Rooms and service.

Beautiful beach, water, pool,.

Very hard to communicate.

The staff was very accommodating.

They need bug spray inevery room.

The hotel & grounds were simply beautiful.

Housekeeping & our room was a step above poor.