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About
This hotel offers convenient accommodations, in the center of Caxias do Sul. It features a fitness center. Free Wi-Fi is available in the public areas. Rooms are air conditioned and equipped with cable TV and a work desk. Wired internet access is available in the rooms, as well as a pillow menu. Swan Caxias do Sul has an on-site restaurant, a sauna and a massage room. Swan Caxias do Sul is located 1.9 mi from the Airport and 2625 feet from São Pelegrino Shopping Mall. Private parking is possible on site for a surcharge.
73 Reviews
- Cleanliness
- 8.7
- Staff
- 8.8
- Location
- 9.2
What Guests Say
- “Wonderful staff, they remembered me from last time I spent a week there. Excellent breakfast. Everyone there is very willing to do what…”
- “it’s really beautiful and we want to come back whenever we can. is clean, comfortable, the staff is really nice and i just loved the…”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Spa
- Fitness Center
- Accessible Rooms / Facilities
- Pets Allowed
- Business Center
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Superior Suite
- Accessible by lift
- Air conditioning
- Bath or Shower
- Body soap
1/4Double Room
- Accessible bath/shower
- Accessible by lift
- Accessible toilet
- Air conditioning
1/4Standard Twin Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Body soap
1/3Suite
- Accessible by lift
- Air conditioning
- Bath or Shower
- Body soap
1/4Deluxe Twin Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Body soap
1/3Standard Double Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Body soap
1/3Deluxe Queen Suite
- Accessible by lift
- Air conditioning
- Bath or Shower
- Body soap
1/4Deluxe Suite
- Accessible by lift
- Air conditioning
- Bath or Shower
- Body soap
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What Guests Loved
Based on 73 reviews
Pros +
- Wonderful staff, they remembered me from last time I spent a week there. Excellent breakfast. Everyone there is very willing to do what they can to help you. The valet team is prompt. I will definitely be back next time I travel to Caxias. Thank you for all your help!!!
- it’s really beautiful and we want to come back whenever we can. is clean, comfortable, the staff is really nice and i just loved the room. for those who are really annoying about cleanliness is perfect. i loved.
- Room for improvement and updates
Cons -
- Cold shower in the evening and morning. I’ve notified the front desk. No apologies or credit to redeem the failure was offered.
- the rooms are a bit dated.
- Air conditioner didnt work, it was very hot during the night.There was no blackout courtin so it was very lightning even at dawn. To much noise from outside.
Wonderful staff, they remembered me from last time I spent a week there. Excellent breakfast. Everyone there is very willing to do what they can to help you. The valet team is prompt. I will definitely be back next time I travel to Caxias. Thank you for all your help!!!
it’s really beautiful and we want to come back whenever we can. is clean, comfortable, the staff is really nice and i just loved the room. for those who are really annoying about cleanliness is perfect. i loved.
Room for improvement and updates
Cold shower in the evening and morning. I’ve notified the front desk. No apologies or credit to redeem the failure was offered.
big rooms, good breakfast.
the rooms are a bit dated.
Clean, staff very friendly.
Air conditioner didnt work, it was very hot during the night.There was no blackout courtin so it was very lightning even at dawn. To much noise from outside.
Luiz was great!!! He provided amazing service!
Could have done with a kettle in the room and a comfier bed
I am an american who cannot speak Portugese and unfamiliar with the range and cost of hotels in Brazil. This hotel was close to where I needed to be and did everything a person could reasonably expect to make my stay as easy and comfortable as possible. The breakfast was good and so was the coffee. They always managed to find someone who could speak english and answer my questions. The pool was closed for maintenance and they had no comfortable place to have a cigarette or I have rated them perfect. I especially liked the bed and the bathtub.
A nice place to enjoy a cigarette would nice.
The staff are very professional and courtes. Accomodations are very good and clean.
Unfortunelly due covid-19 we could not enjoy the flacilities like swiming pool and gim. Also the hotel addopted trays at breakfast with only few things instead a buffet. But it was satisfatory.
I have stayed at Swan three times. It’s always a great experience. I particularly love their strong, hot shower!
Stuff so friendly
Need to renovate all
Stuff
Need to renovate all
Amazing breakfast and very nice staff. We felt very welcome. And we will go back.
Pleasant
Very good
Very good
Very good
Superb
Good
Very good
Good
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Heated pool
- Indoor pool
- Rooftop pool
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Accessible parking
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
Business facilities
- Business Center
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 and above can stay with extra bed, subject to additional charges. Children of age 0 to 2 stay free with cot. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that all payments must be done upon check in. According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs. All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent´s ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Location
Avenida Os 18 Do Forte, 1934, Caxias Do Sul
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