OYO Blaby Westfield Hotel

Bad

PLEASE don't stay here.....1, the room is nothing like the pictures, it was unclean, damp and cold with mould around the windows.2, this seems to be more of a half way house, people who were staying there were of there face on drugs... ( a bit like the walking dead)3, a man come knocking on my door asking "why I had called him".4there is no food on a Monday evening but they don't like to tell you that till you get there.I have never felt so unsafe in a place, I left within an hour.......

Parking, helpful receptionist

General condition of the building and rooms, no heating in first room, complained then got another room. No plug for a bath. Old beer glass left by sink. Old fashioned rooms, not like the photos.

Nufthing

Stayed there 8 nights Room never cleaned. Bed sheets never changed.

Filthy Dirty - Staff didn't...

Rooms were filthy (see photos). Staff didn't care. Not even enough toilet paper in the toilets. Terrible place, avoid at all costs.

Laye check in. Poor reception service. Room basic needs more quality finish.

Reception not cleaned. Reception you had to go out sue to access

Didn’t have the twin rooms an still took my payments

Looks dirty an scruffy

Room was warm, good size, clean & everything worked. The man on reception was particularly hgelpful & very friendly

There was some "background" (almost undetectable sometimes) bass drum type music playing all night.

Very welcoming staff.Comfortable room and good en suite.

nothing tbh, the wifi was free and the parking was free, the location was good with takeaways and shops close by, but i stayed for 7 nights and had no fresh towels, no change of bedding, no fresh tea or milk despite constant requests. the room was cheap but the reason was the lack of supplies etc

nothing tbh, the wifi was free and the parking was free, the location was good with takeaways and shops close by, but i stayed for 7 nights and had no fresh towels, no change of bedding, no fresh tea or milk despite constant requests. the room was cheap but the reason was the lack of supplies etci left my watch in the room and the person who managed the hotel on a day to day basis refused me re entering the room to recover my watch which meant i lost the watch, a massive argument which is displayed on CCTV and he threatened to report me for parking with no authorisation. I wish for my watch to be replaced and have started the compaint with CAB

This is a hotel that we have known and stayed in over the years as we are from this area originally and so have seen its ups and downs. We use mainly for convenience and proximity to family.We were upgraded to the superior rooms in the annex. They are large and very comfortable and quiet. Very nice large fluffy towels.BUT the attention to detail on cleaning and preparation of the rooms is sadly lacking!Shame, because we can see that they are making improvements slowly to what could be a good hotel - as it has been at times over the years.The new restaurant looks very inviting and has good reviews - we will try it on another occasion - even if not staying at the hotel.It seems that this hotel is well frequented by workers/sales people on business during the week, as the car park has a lot of vans. But the parking spaces are plentiful and free to use as a guest. Also we had no disturbances in the early morning when they were leaving for work.The rates are very reasonable - thankfully!

We arrived and were not allowed to check-in early without paying extra - we know this hotel since years and with its rating - we were very surprised that there was no room ready/the receptionist insisted on the fee!!So we came back nearly an hour after check-in time.We were first offered a 2nd floor room - but the receptionist offered to give us ground floor - however, when we said we can climb stairs and presume that the 2nd floor would be quieter, he informed us that probably not so, as it was over the restaurant and near the front! We appreciated the honesty - he then upgraded us to a superior room in the annex. Upon entering the superior room - there were several issues with what was supposed to be a 'ready to check-in room'; only 1 cup on the tea tray (with 1 empty saucer), 1 set of towels on the bed, but worse - popcorn, thread, bits of plastic on the carpet - obviously not well vaccumed and the w.c was not clean, nor was there any gel in the shower gel holder on the wall!! We went to complain at reception - because of the need to vacuum, the receptionist moved us to another superior room.Upon entering, it was definitely cleaner carpetwise, still only 1 set of towels on the bed, both teacups in place - BUT - no toilet paper in the bathroom and most of the lampshades lopsided etc. The information folder in the drawer was also sticky and had coffee stains on some of the papers.....All rather surprising after we had been told that we couldn't check in early as they were still prepping the rooms....;There is no phone in the rooms to call reception - even though this is stated in the information pack - and there definitely used to be...... Think this is because the reception is not always staffed - there is a mobile to call - so perhaps some understaffing There was a bin in the car park that was overflowing with rubbish upon our arrival - and was not cleared on our departure 2 days later.

Clean enough and the Indian food good and reasonable.

Radiator in room 201 wasn't working but was a mild night

There is nothing that went well. The staff are no where to be found. You need anything no one to talk to. The reception is empty most of the time. I regret booking the hotel

There is no one to talk to if you need anything. The staff are horrible

How big the room was and easy to book in

Limescale on the shower head , only one big towel between two of us.

Do not stop here it’s...

Dangerous needles in the room dirty and not wanting to refund do not stop here

Basic hotel. Clean. Great staff. Good value budget hotel.

The person on reception was very friendly and apologetic for all the mix up and double booking

Paid for a superior twin room but because of the double booking ended up with a standard one with a broken fridge, uncomfortable beds, bathroom with cracked tiles and mold and quite a few stains on carpet.

Cold, Dirty and the staff...

There was an overpowering smell when we entered the room. It was like cleaning products as if someone had done a rush job. This was evident as the mirror in the room had streaks and smudges. The dust was bad one wall in the room was filthy. The room was cold even when we put the heat on. The staff were barely seen and had to be chased up. While waiting in the foyer the man behind reception. Took a very private phone call regarding someone in a house and court proceedings. I used to work here years ago when it was known as the Time Out hotel. Back then the hotel was buzzing the staff were amazing. The pool was open and busy now it’s empty. Overall very grim very cold and dated rooms a shell of what it used to be. Next time we will stay at a different hotel.

Fantastic stay, exceptional value for money!We had a great stay at Blaby Hotel. The quality for the price was outstanding, and the service truly made the experience special. The staff were incredibly friendly and helpful at all times, reception were always available and quick to resolve any issues, no matter the time of day.A huge bonus was the brand-new Indian restaurant on site, absolutely delicious food and such a lovely atmosphere.We had a wonderful stay and will 100% be returning next Christmas. Highly recommend! ⭐⭐⭐⭐⭐

Rooms can be made to be more modern in future, that will make hotel into a four star experience!

Nice hotel room and bed was good . Bath was good

No teabags.

Location great to get into Leicester by bus (20 mins) for a get together

It was a very dated room, clean but needs a refit