Macdonald Spey Valley Resort

Chalet was ideally situated, very clean and comfortable.

Swimming pool was closed for maintenance which was a shame given it was school half term. There was free access to the other Macdonald Hotel pool but it was busy and not as convenient.

Handy location with good access to the mountains and local attractions

Some updates to the accommodation had obviously be done, hopefully the bathrooms will be next.

Chalets were warm and comfortable but could have been cleaner.

Restaurant was dreadful and although we knew pool wasn’t going to be operating, that did impact our experience.

The location was simply ideal : on a gold course, plenty of dog walk around the golf course, in the middle of trees...at walking distance to Aviemore shopping street, local coffees....25mn drive away to Cairngorm Mountain for skiing or any other sports activities.... Just perfect. The bed linens were cleaned and the beds very comfortable. At the resort center, you can find a pool, gym...The center organises a schedule for several family activities. it is simply lovely.

The chalet was dated, which is itself is not much of a problem as long as it is maintained clean and comfortable. It was not dramatically dirty but enough for me to want to do a once over : I always travel with antibac wipes which became handy to go over the splash backs on walls, curtains, doors and going over the fridge. The carpet need a deep clean...urgently...if not to be changed....

Great location, good price, friendly and helpful staff, lovely apartment with everything we needed, overall a great place to stay!

The pool was unfortunately not open for the duration of the stay but that is not anyone’s fault and that was the only downside

Location was good and apartment was in ok condition

The pool was closed for 8 weeks and when booked was not mentioned so

The accommodation and the Area.

Swimming pool not open,but could use other hotels pool...not as convenient as we booked especially for use of site Swimming pool with kids.Accommodation here Overpriced..would love to stay more regularly but due to prices it's not possible.

Liked the location. Lodge was clean and eventually warm.

The pool wasn't working so we had to go to the other side of town for a swim.The Lodge is a bit dated, heating was slow and had to be on full from minute one, but acceptable.

We booked a 3 bedroom extra spacious apartment, and it did not disappoint. I was a bit wary due to the bad reviews. But the apartment (Morlich Lodge 17) was immaculate. It was spacious and clean with a sauna and log fire. The only downside was the lack of resort facilities. The pool onsite was closed due to a boiler issue and the games room contained broken machines and was at a sub zero temperature. We were allowed to use the sister resort pool but the pool was so cold that the kids wanted to leave, which was a pity as it had a wave machine and small flume. Overall though, the accommodation was so good, that we have booked to return!

The lack of available facilities that were advertised. No pool, sauna or useable games room. If you have young kids and are wanting facilities onsite, then I'd maybe consider elsewhere. Perhaps the Aviemore resort would be better suited.

Good location

Chalets need to be upgraded.Had asked for earlier check in this wasn’t available the resort wasn’t full asked to change to a chalet that was ready but couldn’t do that. Asked if cleaners could prioritise our chalet and this couldn’t be done either - very inflexible which was disappointing when the resort was not full

The pool at Spey Valley was closed so we used the pool at Aviemore resort. The children loved the flume and wave machine.

Come on MacDonald improve your cleanliness standards! Kitchen sink had not been cleaned for some time, bathroom not much better. I would not have my facilities at home like that.

Peaceful

No heating on and place took hours heat up so 1st evening was sat with jackets onRadiators need upgrading. 1 didnt work and rest all had melted dialsThought swimming pool was included but paper info given on arrival stated £10 per person

Our annual February Aviemore trip this year was slightly different, we stayed at The MacDonald Spey Valley Resort for a wee change! A thoroughly enjoyable, relaxing, quiet yet close to amenities place for anyone! Swimming and sauna everyday at the big complex and a gym, Lots of areas to walk and close enough for a visit to the cairngorms and the mountainous snow drifts! Our one bedroom apartment had a quality finish to it, clean, warm and really spacious! Each apartment has its own sun room and furniture for very pleasant early morning coffe! Ours had Patio doors to the rear with garden furniture and some had a small enclosed garden with nice views! They even have tree house apartments!!! (Maybe not suitable for our pup!) our apartment was beautiful!

The pool was out of commission with a faulty boiler but we could use the pool and sauna at the main complex free of charge and it was lovely!

Nice and roomy with a lovely lounge room with patio and enclosed sunroom. Bathroom was clean and the bed was really comfortable. I didn’t eat at the country club and the pool was out of action

I was really disappointed to learn on arrival that the swimming pool was out of action due to a boiler issue. They do allow you to use the pool at the hotel in the Aviemore centre but it wasn’t very convenient as it’s a 10 min drive instead of a 2 min walk.

I have to admit my stay here was the best ever place I've ever stayed, honestly the place was amazing I actually don't want to leave my lodge, I really loved my lodge so much and I come up here every year so will definitely be staying here again and asking for number 4 Alvie lodge again.Thank you so much

Nothing place and my lodge was amazing,

Location fantastic, good value for money

Swimming pool wasn’t open which was a shame

Plenty of space for family of 4. Clean & heated in advance of arrival.

No hot running water for the first night , but sorted out in the morning by site maintenance. Electric shower impossible to control from very cold to very hot water. Could not set at a sensible temperature.

Clean, tidy , enough space , location fab

Bathroom could do with little upgrade and tv needs updating other than nothink else

The property was spacious

The accommodation was very dated and in need of a deep clean in areas ie the fan in the kitchen and dust everywhere the beds and pillows are now past there best suggest putting them in the skip that’s sitting the floor boards and stairs were extremely noisy when anyone walked around the banisters on the stairs were very loose dated storage heaters made the apartment feel cold at times no smoke alarms in the property and a gas fire in the living room that’s difficult to work no carbon monoxide alarms the full site was run down and empty the restaurant was expensive and food was below average standard pool broken told to go to the macdoland resort in the town which wasn’t any better sports hall pool table broken very slow bar service there is literally nothing to do on site zero atmosphere total waste of money

Every staff member we encountered was superb to deal with. Beds were really comfy.

Lodge was a bit dated and could do with a refresh such as kitchen, living furniture and curtains but think the price reflected this. Hot water is from a tank not a boiler and ran out pretty quick if you wanted a bath.