3.5 Star Hotel

Best Western The Hatfield Hotel

The Esplanade, Lowestoft, United Kingdom View Map

$94 nightly

includes all fees

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Best Western The Hatfield Hotel1/79
Best Western The Hatfield Hotel photo 2
Best Western The Hatfield Hotel photo 3
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Best Western The Hatfield Hotel

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About

With views across the sea, Best Western Hotel Hatfield offers free parking, a restaurant and a terrace bar. It is opposite Lowestoft Beach and within 10 minutes' walk from the town center and nightlife. Best Western Hotel Hatfield Lowestoft has 1 bar which faces the sea and serves traditional ales, lagers and cocktails. LT1 Restaurant overlooks the Esplanade and the sandy beach. Some rooms have a sea view, and all come with tea/coffee making facilities, a TV and a hairdryer. Room service is available at Best Western Hotel Hatfield, as well as an option to take breakfast in bed. South Pier is a 3-minute walk along the seafront, and Lowestoft Rail Station is 0.5 miles away towards the shopping area.

646 Reviews

7.7Good
Cleanliness
8.3
Staff
8.8
Location
9.2

What Guests Say

  • “Clean and comfortable room with a lovely sea view. Staff were very friendly and helpful.Excellent breakfast in a large lounge…”
  • “Parking, food, bar. staff excellent, location excellent”
Show 50 Verified Reviews

Top Amenities

  • Free Internet Access
  • Free Parking
Show All Amenities

Room Options

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Exclusively for Priceline members Details

1 Double Bed, Non Smoking, Standard Room1/1

1 Double Bed, Non Smoking, Standard Room

1 Double

  • Nonsmoking
Standard Single Room1/4

Standard Single Room

108 sqft • 1 Single

  • Bathrobe(s)
  • Desk
  • Hair dryer
  • In-room safe box
Single Room - Non-Smoking1/3

Single Room - Non-Smoking

1 Single

  • Bathrobe(s)
  • Desk
  • Hair dryer
  • In-room safe box
Deluxe Twin Room - Non-Smoking1/1

Deluxe Twin Room - Non-Smoking

2 Single

  • Bathrobe(s)
  • Desk
  • Hair dryer
  • In-room safe box
Deluxe Double Room - Non-Smoking1/2

Deluxe Double Room - Non-Smoking

1 Double

  • Bathrobe(s)
  • Desk
  • Hair dryer
  • In-room safe box
Family Room with One Double Bed and Two Single Beds - Non-Smoking1/4

Family Room with One Double Bed and Two Single Beds - Non-Smoking

173 sqft • 1 Double, 2 Single

  • Bathrobe(s)
  • Desk
  • Hair dryer
  • In-room safe box

Room Details and Photos

Room Amenities

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    What Guests Loved

    7.7
    Good

    Based on 646 reviews

    Location

    9.2

    Cleanliness

    8.3

    Staff

    8.8

    Overall Quality

    7.8

    Pros +

    • Clean and comfortable room with a lovely sea view. Staff were very friendly and helpful.Excellent breakfast in a large lounge overlooking the sea and promenade. Perfect location for our visit to Lowestoft.Car park across the road from the hotel. (Car reg must be registered on arrival) Short walk from the harbour to the North and a lovely promenade to the South, lined with colourful beach huts.
    • The location
    • Parking, food, bar. staff excellent, location excellent

    Cons -

    • Restaurant area opened into lounge area, so seating for breakfast for hotel guests was unclear.
    • The room is too small and the building's floor is made of wood and makes a lot of noise when people walk by.
    • For the prices,I found both rooms poor quality,poor decor,a little run down,or tired, needs a make over, the staff made the difference
    Business Traveler (117)Solo Traveler (225)Traveling as Couple (611)Family with Young Children (165)Family with Teens (3)Senior Traveler (14)Group Traveler (102)Total (1,069)
    8StephenPosted on: 1-19-2026

    Clean and comfortable room with a lovely sea view. Staff were very friendly and helpful.Excellent breakfast in a large lounge overlooking the sea and promenade. Perfect location for our visit to Lowestoft.Car park across the road from the hotel. (Car reg must be registered on arrival) Short walk from the harbour to the North and a lovely promenade to the South, lined with colourful beach huts.

    Restaurant area opened into lounge area, so seating for breakfast for hotel guests was unclear.

    5Carmelo B.Posted on: 12-4-2025

    The location

    The room is too small and the building's floor is made of wood and makes a lot of noise when people walk by.

    7GemmellPosted on: 11-17-2025

    Parking, food, bar. staff excellent, location excellent

    For the prices,I found both rooms poor quality,poor decor,a little run down,or tired, needs a make over, the staff made the difference

    8MartinPosted on: 5-1-2025

    Plenty of free parking nearby, very decent meals, friendly staff. Clean, comfortable room.

    Can’t think of anything needy of flagging up.

    9JenPosted on: 4-28-2025

    Having a seaview room was wonderful, going to sleep hearing the sea and waking up hearing the sea! Wonderful.

    Just a bit disappointed lack of food for vegetarians. Vegetarian breakfast was ok but dinner choice not so good.

    8TrevorPosted on: 4-26-2025

    Location excellent, Staff very friendly and helpful, Restaurant and Bar inviting with very good and broad menu. The room was very large, spacious and well designed. Beds were very comfortable.

    Despite having a lift still a number of stairs to negotiate to reach the room so can be challenging for older less mobile guests.Our room was fine but bathroom quite basic and in need of refurbishment.

    7ChrisPosted on: 4-24-2025

    Good

    Reception check in was difficult as they did not understand how booking.com worked and tried to take payment again when it had already been paid online.

    9DenisePosted on: 4-22-2025

    Good location , parking free (first come first served) lovely friendly staff and great breakfast and dining room with fabulous sea view. Room comfortable and clean

    The Steps to get into the hotel - I am not the best with my mobility and they were a struggle. Hotel is quirky with steps at the floor levels too and is an older property, full of character. Only one old lift - but it worked fine

    7ColinPosted on: 4-22-2025

    We always like coming to lowestoft, usually stay at the Victoria but wasn't able to this time. So booked the hatfield, it was good, nice view of the sea, clean room ,nice breakfast and staff were great.

    The bed was small, maybe upgrade to a king. It was uncomfortable to.Also a suggestion maybe put smoked salmon on breakfast menu, like to treat myself to that with scrambled eggs while away.

    8ElainePosted on: 4-7-2025

    Comfortable room clean and tidy, plenty of choice with breakfast menu and the hotel is right on the promenade.

    7StewartPosted on: 4-3-2025

    Staff were friendly, breakfast was nice, room could have done with some new decor but was comfortable

    10MattPosted on: 4-2-2025

    The room , the bar . Everyone was friendly .

    No complaints.

    7JenniferPosted on: 3-27-2025

    Breakfasts were really good. Meals in bar also good

    The room was not quite up to expectations compared to other hotels in chain

    7IanPosted on: 3-26-2025

    Location to get around the area , great parking

    Having to pay £150 damage deposit when we booked in, lucky for me i had my credit card with me but was not happy as i probably wouldnt have booked this hotel.The room was very bland and basic, could do with an update

    5VeraPosted on: 3-25-2025

    Staff and food great friendly and clean building location great

    Bed's very uncomfortable

    9StuartPosted on: 3-24-2025

    Location. Sea view. Clean, spacious room. Good shower & hot water. Helpful, friendly staff. Quality food.

    5RichardPosted on: 3-20-2025

    The location. The quality and value for money of the food was excellent.

    £150 deposit taken at checkin. Having travelled the world that was a first for me

    2DebraPosted on: 3-11-2025

    Close to the sea.

    Being repeatedly bitten during the night.Also, clean bed linen to make the beds were on the carpet along the corridors where everyone walks - most unhygienic.

    9JackPosted on: 3-9-2025

    The Hotel was great.

    For the second time, booking through Booking.com and paying for stay and upgrade (photos of upgrade were not of the room we had) charged me the price of the hotel .I ended up being charged twice.Thankfully, the staff at the hotel managed to sort it out and refund me one of the double charged payments..As I said earlier this the second time this has happened lately through yourselves.

    8ChrisPosted on: 3-7-2025

    Location very good. Food good. Staff very friendly.

    All good.

    Amenities & Policies

    Amenities

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    When booking 5 rooms or more, different policies and additional supplements will apply. The hotel operates ticket only events on New Year's Eve in the bar and restaurant. If guests wish to dine in the hotel please contact directly for the options available. Please note that, while the property has a elevator to all floors, some rooms still require to go up and down stairs once out of the elevator. Please contact the hotel directly if you require a room by the elevator. Renovations: Please be aware from the 29th May 2023 the Hotel will undergoing Maintenance work and decorating on the exterior the building. This may cause disruption to views as well as some understandable noise during the preparation stages. Please note the car park has limited spaces. It is on a first come first serve basis, and it cannot be reserved.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of GBP 150.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.

    Location

    Best Western The Hatfield Hotel

    The Esplanade, Lowestoft

    Discover the AreaLowestoft

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