The Gateway Hotel

Beautifully decorated, clean and comfortable.

The heating was troublesome. Room cold but I was offered a supplementary heater. This made my stay cozy.

Everything

Dripping noise from from roof kept me awake once i noticed it. It stopped after a while. Excellemlnt stay

Cosy room, clean and quiet. Lovely staff.

Restaurant shut quite early so couldn’t get food

The staff were friendly and helpful, Our room was clean and the bed was comfortable. Location is very remote to go for a walk but ideal for driving as it's in the middle of each direction to kendal or windermere. .

The stairs to the room were very narrow and winding, and we had two dogs. therefore, trying to get up with our luggage and dogs on leads was near impossible.

Loved the warm comfy room and friendly helpfulstaff. Beautifully decorated.

The hotel itself was lovely and the restaurant was also good.

We specifically booked 2 twin rooms and 1 double room all the rooms had double beds we had to ask them to separate them. Which they did and left the beds unmade with the linen folded at the bottom. Sheets were torn.

Beautiful hotel in a wonderful location. The restaurant had delicious food and the staff were very helpful and friendly.

Staff were very friendly, super friendly to dogs and very accommodating when my wife wasn’t feeling well and we had to cancel breakfast. Room was spotless and decorated to a high standard and the bed was very comfortable. Dinner at the hotel was great and the dining bar area was very cosy on a cold winter night. We stayed in room 8, right at the top of the building and apart from a low hum of traffic from the main road, it was very quiet and relaxing.

Very steep winding steps up to the rooms at the top of the building. Not suitable for anyone with walking disabilities or heavy suitcases. Other levels were fine.

We know it well, location and vibe are good

The staff that were there were superb, however there just wasn’t enough of them 2 for an evening service for food/bar on NYE wasn’t ideal

The staff were extremely accommodating. The room was a fantastic size with a very large comfortable bed. The bathroom was newly renovated. The food was very good too! We also appreciated being able to have our dog with us and he appreciated the welcome pack!

Unique rooms all nicely decorated

Our room was quiet small

Great quiet dog friendly hotel with exceptional mango pork burger

all good chief

It was a lovely friendly hotel. Staff were very attentive.

There were a few minor things if I were being picky, light bulbs in bedside lamps were different. 1 was a warm light, other was a cool one. Lamps were also in my opinion too large for the bedside tables

First overnight stay after many visits for lunch down the years, and I was impressed with the quality of my room. All staff were friendly and helpful.Plenty of parking spaces and lovely views of the fells from the breakfast dining area.Wide variety of breakfast options and good value for money.

Not applicable

Discourteous as no contact after...

I contacted the property to advise that I had to cancel due to my husband not able to manage the stairs due to illness. I asked if s refund could be considered even though it was non refundable. They did not get back to me after several messages that I sent to them. Very rude and unprofessional.

The staff are excellent, supportive kind and helpful. This a small boutique hotel of 8 rooms, the family are highly involved in the local community,, knowing that keeping high quality establishments like this going is so important to support the influx of people into the area. They are so invested in the area they also support 3 local pubs to stay running because they know how important having a focal place for localsto meet and talk is for every ones mentalhealth. Their love and care for their guests and the local community runs so deep that one of the family members works on call from10pm - 6pm with the local amulbance service, as well as being the emergency out of hours call out person for this hotell if should need help with a genuine emergency. So when you come to The Gateway you are not just getting excellent care, facilities and service but you are contributing to the local community and becoming part of its family for you stay here

A warm welcoming space to relax

Great staff. Handle location with great road links. Clean, very comfortable and interesting features to the property. Good food. Excellent in every respect.

Dining area was a little cold - but had lovely panoramic windows - so I guess you can’t easily have both.

Popular eating place with locals is always a good sign. Very good bed. Really nice touch with pet hamper.

The stairs up to the room are quite steep and narrow. The pricing of breakfast is a little confusing. Just one all in price might be better.

The hotel was situated in a good location, the food was lovely in the restaurant.

Upon of arrival the front of house lady wasn’t very warming and fairly abrupt when we were asking basic questions. Almost like we were a hindrance. The stairs were abit of a nightmare with luggage as we were on the very top floor. There were dead flies all over the window inside the hotel which could have been cleaned off, we didn’t feel like we should mention it due to the unpleasant front of house lady but we did take photos which are attached.

Clean & tidy, great decor, amazing food, good beers, great location.

Cold room, heating wasn’t on in the room, room wasn’t tended to during our stay so tea, coffee, biscuits weren’t replenished.Good far outweighed these negative comments