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About
From 3 Nov to 14 Dec 2025, our elevator will be fully replaced. Rooms will be accessible via stairs only. We apologize for any inconvenience and are happy to assist with any questions. Ideally located in the historic capital of Cumbria, the ibis Carlisle is just 656 feet from Carlisle Citadel Railway Station. On the outskirts of the Lake District, this modern hotel has easy access to the M6 motorway and local road network. With free Wi-Fi throughout, the ibis Carlisles' 102 rooms include an automatic climate control system and tea and coffee making facilities. The en-suite shower rooms have a hairdryer. The hotel’s facilities include a 24-hour reception desk, car rental services, and free on site parking. Guests can enjoy light meals in the onsite restaurant and there is a late-night bar, which offers a 24-hour snack service. The Ibis Carlisle hotel has a superb central location, right in the heart of the city. The Lanes Shopping Center is close by. Carlisle Cathedral, the castle, and the Tullie House Museum and Art Gallery are all just a few minutes’ walk from the hotel.
1,779 Reviews
- Cleanliness
- 8.2
- Staff
- 8.8
- Location
- 8.8
What Guests Say
- “Free parking and proximity to the town centre”
- “Locations is brilliant very clean hotel with friendly staff”
Top Amenities
- Restaurant
- Free Internet Access
- Free Parking
- Accessible Rooms / Facilities
- Pets Allowed
- Kitchen/Kitchenette
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Family room with 1 double bed and 1 single bed
- Alarm clock
- Baby Cot
- Bath or Shower
- Carpeting
1/4Twin room with 2 beds
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/4Standard Twin Room
- Accessible by lift
- Alarm clock
- Bath or Shower
- Body soap
1/4Double Room
- Accessible by lift
- Alarm clock
- Bath or Shower
- Body soap
1/4Double Room with 1 Double Bed
- Air conditioning
- Alarm clock
- Audible alarm
- Baby Cot
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What Guests Loved
Based on 1,779 reviews
Pros +
- Free parking and proximity to the town centre
- Locations is brilliant very clean hotel with friendly staff
- The breakfast was amazing, the lounge/bar area was nice. Staff were helpful and friendly.
Cons -
- The room was a little dated. The lamp shade was cracked and broken.
- Hotel is next to bars and clubs. Very noisy all night even mid week. This hotel is rough around the edges. It is far overdue a renovation. The bed is very uncomfortable, the room is too hot at night. We were charged £178.00 for 3 nights and feel totally ripped off.
- Nothing all food as all Ibis we have stayed in?
Free parking and proximity to the town centre
Locations is brilliant very clean hotel with friendly staff
The breakfast was amazing, the lounge/bar area was nice. Staff were helpful and friendly.
The room was a little dated. The lamp shade was cracked and broken.
The location is good if you want to be near the train station and in the centre.
Hotel is next to bars and clubs. Very noisy all night even mid week. This hotel is rough around the edges. It is far overdue a renovation. The bed is very uncomfortable, the room is too hot at night. We were charged £178.00 for 3 nights and feel totally ripped off.
Really good location. Right in centre near train station. Easy to get to from motorway and big car park. Rooms clean comfy and good showers! Had a bar and pool table in lobby and served breakfast till 12!! Should have had the breakfast but needed to be away.
Nothing all food as all Ibis we have stayed in?
Location great .Friendly staff .Good price and clean tidy room with comfortable bed .
Wasn't great, very dated cold and dirty.
Everything
Staff were helpfulBed was comfyShower was good
Our room had a very strong smell of cigarette smokeWe immediately asked for another room which staff changed for usStaff were very helpful
Hotel is very handy for the station and the centre of Carlisle and its facilities.
It's very dated and in places not very clean (corridors particularly). Very basic and not as good value as it used to be. Why do cleaning staff have to knock on your door hours before you need to check out and there is a sign in your door. Quite noisy as well.
Walking distance to the city centre
Next door to a night club and too loud at night
Perfect location for shopping, dining and night life.
Bathroom was very small
Comfortable room
Room was close to nightclub and was noisy until 4am
Convenient stop going into Scotland. Clean and practical room, with on-site parking which is very handy.
Staff friendly and room very comfortable and clean
Liked everything about hotel and location
The Hotel was in a good location, it was comfortable and quiet. The breakfast was plentiful and tasty
There was nothing that would cause me any concern or discomfort. No reason to complain
Very good
Could have done with a hoover outside the room. Wasn't done for 2 days while we were there. Same mess. Nothing major.
Location and price
A car alarm outside window going off for 3 hours at 2am
Central, could keep bikes in the room. Later checkout time.
We had to get a family room for me and my mum. We only just managed with the size so I think an actual family would struggle
No units in the room to put things on apart from bedside tables and you had to plug the kettle in by the bed as no sockets near the facilities
Staff
The noise from guests coming in people late at night no one told them to respect other guests I had to open my door and tell them to be quiet the noise went on for at least 2hours, I stop at this hotel about 4 times year and this will be the last time as I can't see it getting any better
Amenities & Policies
Amenities
Food & Drinks
- Kitchen/Kitchenette
- Restaurant
- Shared kitchen
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Health & Safety
- Health Services
- Daily disinfection
- Hygiene certification
- Professional cleaning services
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
- Kid Friendly
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Guests age 1 and older are welcome. |
| Pets | Pets are allowed upon request. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Minors under 18 must be accompanied by parents or legal representatives. Please note that the credit card used to book must be presented on arrival. Driving Directions: From North and South: leave the M6 motorway at junction 43, then take the A69 road signposted Carlisle City Center. Drive all the way towards city center and then take the left after Papa John's on to Cecil Street. - From East: A69 road signposted Carlisle City Center. Follow all the way toward city center and then take the left just after Papa John's pizza onto Cecil Street. Free parking, car park English Gate Plaza South is located at the back of the hotel, please use the postcode CA1 1NT , entrance via Portland Place or Cecil Street. Parking is free from arrival till 12 noon on the day of check out, the back door will lead you to the reception area, please inform staff at check in to register your vehicle.Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of GBP 50.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.
Location
Portlands Botchergate, Carlisle
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