Dalston Hall

The building is spectacular and rooms were huge.

The rooms were soooo cold on our arrival which was around 8.30pm. We had a dirty hair brush in one of the drawers and a used tissue in another so clearly housekeeping was lacking.

Nice friendly staff, comfy bed, massive room , great breakfast

Given the age of the property its still in good nick with a few draughts here and there.

Such a beautiful location.The interior is is decorated beautifully to reflect the age of the Hall.The bar was great, would have been nice to have the open fire alight. The young lady keeping everything running was very welcoming.

Bedrooms are on the small side, the TV didn't have a remote.

Staff were friendly and very helpful. They went above and beyond for us, especially the person working the night shift (didn't catch their name). Room was a good size, comfortable and clean wish I'd asked where they got their pillows!!. Would certainly return when we are in the area again. Breakfast was beautifully cooked, with a choice of croissant and cereal but didn't eat them due to enjoying my cooked breakfast so much. Bath had a jacuzzi/ bubble function but didn't use it, certainly will next time. Also a beautiful hall to look at inside and out. Looks like it would be a perfect wedding venue. The inside is very well maintained and looks excellent, looks like they kept all the amazing original features of the hall whilst implementing modern and welcoming rooms. The grounds of the building were also very nice to walk around. I imagine in summer will be even better. The price was also very good. Thank you to all the staff for giving us a great stay.

The location, look of the downstairs area, decorations, and overall building itself was lovely. It is extremely quiet outside and this was a great experience in the morning and throughout the night

The room was very lifeless compared to the reception area. The furniture and bed was lovely but the overall atmosphere of the room felt like it was lacking. The toilet was not flushed when I arrived and had urine inside. There was no shampoo or body wash in the shower. There were 2 mattresses pushed together so I kept falling into the gap. For the reputation and look of this venue on the website I was expecting better quality of the room. Hence the disappointment. I work in hotels/hospitality and this was not what I expected, especially for this type of venue

Location

My room hadn’t been cleaned. Dusty furniture and dead insects all over the room, even in the kettle and on the bed. No tv controls. One member of staff on duty to fill every role single handed. Reception, bar, food orders, preparation, cooking and serving.

Beautiful old building

The room allocated to me initially was freezing cold and the tv didn’t work.

Unbelievably stunning property, only stayed one night but getting to see where the weddings happen was lovely. Nice spacious room, huge comfy bed. Staff were spot on from the moment we entered the property and were happy to help, even ordering us a taxi into Carlisle for the evening. Breakfast was really good too, huge portions and lovely service.

Nothing, did the job perfectly for us.

Lovely old period property, good it had a bar, but the issues far out weigh the positives.

Water took an age to heat up in the shower, cleanliness of the bathroom was dubious, room cold (oil heater was provided) staff seemed indifferent, to go anywhere you really need to drive as walked into Dalton for a meal and there was no foot path for 500 meters so at the mercy to traffic.

The building is amazing lots of history… Dinner was superb in the dining room.

The walls are rather thin, i was in 105, my neighbours in 106 were like rabbits all night I could hear everything

Beautiful setting. Individual styles in each room. Evening meal was available if required.

Only small oil heater in the bedroom and water was cool for a shower.

Vegetarian Wellington

A few scuffs and spills in the room on the carpet. A bit of a wait for breakfast. No bathtub in bathroom.

BuildingComfy beds

No hangersSmall tea cupsNo glassesNo information re breakfast etc in the roo.Breakfast on day one was a bit hit and miss, no menu, lack of plates...second day was much betterBreakfast room was very underwhelming...could be made much more ofWe did like our stay but there were little details that wouldn't take much to implement and would really elevate it.

We stayed here as b&b guests for one evening. It’s primarily a wedding venue and for that I’m sure it is very nice. The grounds look pretty and the building itself is full of history. The Christmas bow and wreath on the huge front door was a lovely touch. The receptionist was very good, friendly and helpful. The central heating in the house works well. Food for dinner was simple but well cooked.

The bar area could be made so much more welcoming - there was a big fireplace but in a very cold evening in December it wasn’t lit, not even prepared to be lit. To be fair the room was warm (central heating) but an empty fireplace gives a cold, unloved feel to a room. A log fire would have been a really welcoming touch. The sofas were in keeping but didn’t have scatter cushions and the lighting needed to be softer (it was very flat) and from multiple sources e.g. corner and table lamps. The restaurant/breakfast room - please, please do something here. It is very stark. Needs some occasional chairs/plants/lamps in the corners, maybe mirrors on the wall or something. It could be made a much nicer space to sit in with minimal cost.

The building is beautiful and the staff were fantastic despite being very under manned

The room, especially the bathroom, wasn't very clean. My partner refused to use the bath because of this. Neither the window in the bathroom nor the bedroom shut fully, and the bar was ridiculously overpriced. I really wanted to like this place as the building is stunning and very much worth seeing. A tiny bit more care and attention is all that is needed.

Beautiful building and lovely staff.

We had little to no wifi connection and the tvs in the room didn’t work.

We had to move rooms as no cold tap in bathroom to give dog water no remote control and teaspoons new room was much better staff very friendly very apologetic food menu wasn’t inspiring very basic they encouraged us to eat elsewhere!!!

General investment in a lovely property which has been run down need refurbishment generally but this reflected on the cost and backwater location we were on the way to Scotland for Xmas

Beautiful place as always. Friendly staff, nice food and the room was stunning.

The public areas were lovely with beautiful Christmas decorations.

Our room was looking tired, in need of a refurbishment. Towel rail not working and leaking on the bathroom floor.

Room was clean and comfortable.

We booked this hotel because it had an on-site restaurant, we we emailed just before check-in, about 4pm, to say the restaurant was closed. Staff were very busy preparing for a wedding the next day. We felt like we were a nuisance. If staff don't have time to make guests feel welcome the night before a wedding, perhaps rooms shouldn't be booked. We arranged an early breakfast at 7am, when we got there, thedining room was in darkness. We had a slice of toast and a coffee for our included breakfast in the price of the room. There was cereal, but no bowls. Once again, staff were very busy. We were very disappointed with our stay.