The Highfield Hotel

The room was very spacious and clean

It was abit outdated and the bed was quite hard

The staff were very accomodating, i had travelled from Plymouth for a family funeral, they got me in my room early, sorted a taxi i was really greatful

Everything was perfect for me

Freshly refurbished bathroom, carpets dated, nothing bad, just tired. Access a bit too open? Not sure if it should be as open? Could be abused!

No security. Had to call to get the very pleasant to check us in.

The rooms were huge beds comfortable need a bit of an update but did the trick n was good for one night stay

The property is so dated needs a complete refurb but then prices would go up Zi suppose but rooms were clean entrance is a bit shoddy

The receptionist was very helpful in accommodating our early arrival, very much appreciated.The hotel was clean but really would benefit from an upgrade.

Good location for our trip

Property is so outdated especially the bathroom, needs a total renovation, perhaps take the baths out and just have a modern shower cubicle

It was value for money in that the cost reflected what was provided.

Room was a bit dated with bed and sofa bed in need of an upgrade - not the most comfortable night. Restaurant and bar both closed with these services transferred to the pub. Food in pub could've been better even by 'pub grub' standards. Breakfast in a bag wasn't great either, but for the cost it also reflected what you got.

The size of the rooms was very good

It’s looking rather tired, we came down for breakfast and the young man took our order, after 45 mins waiting ( they’re was a lot of other people which is why we were patient) but then we enquired and it had been forgotten , when it came out it was all Luke warm with exception of the tomatoes! We ate what we could and left as we were meeting family- disappointing

Staff were nice

Bedroom was dirty Bathroom was dirty Toilet seat was broken Shower was actually disgusting No breakfast only found out when getting there

Always enjoy our stay at The Highfield. The staff are all friendly, rooms spacious, clean and comfortable.

Our room was the nearest to the entrance. With a function on you hear the music and chatter from anyone standing outside for a vape or cig break and with our window not quite closing properly it was noticable.

Staff were so nice

No cook breakfast _ no shampo

Pleasant reception staff member who booked us in.Room was clean and big, no odours.Quiet location at the back of the building.

TV was very small 24"? and didn't work at first until I auto tuned it. Even then poor reception.Cold water was luke warm and not pleasant to drink taking out medication.Pillows were okay but pillowcases un-ironed and wrinkled.Only two milks per person per cup!Breakfast in dining area didn't start until 9.30am? We had ordered a continental breakfast and it had to be delivered to our room the night before. How are we expected to keep the milk fresh?

The room was excellent, thoroughly cleaned, and extremely spacious. The receptionist was friendly on arrival.

There wasn't always someone on the reception desk to answer questions about the hotel's leisure facilities, dining arrangements, and the surrounding area. As this was my first visit, I felt a little lost.

Property was very clean but looked very tired in need of an uplift

Appeared to be run down

Very clean and had leisure facilities which were good, clean and accessible

Property was a little dated and would have benefited from some additional things like more shampoo and soaps in the rooms. However overall our stay was excellent, the hotel was really nice, the ambience was really good and the staff were pleasant and helpful. The beds were comfortable and the rooms very spacious and very clean. We would absolutely stay again

The location and the pub attached was nice

Out dated, bed very uncomfortable like sleeping on a hard board. Both myself and partner work up with back pain.Price is high when can stay at an holiday inn for same or cheaper price and be much more comfortable

Spacious room and free parking.

A little noisy as there was a party of around three dozens young people staying as a group while I stayed overnight. Thumping of suitcases and footsteps well into the late evening and again early in the morning.

The pool and sauna

Bedroom needed updating and the bath was not clean to use.

Poor

Very old outdated smell damp

Excellent location for what we needed, room is spacious and not too cozy. Excellent facilities, close to all amenities. Pub served excellent food and reasonable priced

Nothing was wrong .