The Swan Motel, Gillingham

Didn't have breakfast.Location good.

Room was a bit small. Lighting for doing makeup and mirror inadequate (my wife says) .Couldn't get WiFi in room only in pub.

Access to location was very good. Staff friendly and helpful. Food choices on menu very good. Comfortable public areas.

Fridge located in room, was noisy. Depending on choice of food, some portions were extremely large.

Excellent breakfast, rooms warm and quiet

Maybe extra plug outlet in room

Great atmosphere, pub on one side, lovely restaurant on the other. Pool table and jukebox, dog friendly and great location. Brilliant staff very friendly and food was delicious like homemade portions. Love this place and the staff. Rooms were great too. Thanks.

It was very clean, comfortable and convenient. Staff were friendly. Food was lovely.

There was nothing we didn’t like.

What can I say accommodation 10 staff 10 food 11 the whole experience was brilliant and Jon the owner went out of his way to make sure everyone has a great time absolutely superb highly recommend

Plenty of coffee and tea in room Very comfortable bed

Shower was on the tight side

Lovely hotel with a very nicely decorated room. Big bed, tea and coffee and smart TV. Nice breakfast, but just be aware it is extra, not included in the room price.

Very friendly Staff . RoomWas clean. Bed was very comfortable. Good value 4 money

Good value 4 money

We had Dinner on the night we arrived and the food quality and quantity were exceptional!Bed was most comfortable and location /parking was great.Very close to Beccles which is a great town with plenty of things to see and do.

Only criticism we could find would be that the bathroom could do with more shelving to put toiletries etc on, The large bowl sink had no space left on the vanity unit and the shower did not have any shelf to place shampoo and razor. A bath mat would have been welcome as the highly glazed floor tiles were very slippery!A couple more plug points to charge phones/ hairdryers etc without having to unplug TV and Fridge plugs would be welcome in the room itself?

Easy to locate. Staff were very accommodating letting us eat an hour earlier than booked and having breakfast ready at 8am so we did not need to rush as early appointment. Room had what we needed for an overnight stay. Food was exceptional. Kettle, water, tea, coffee and milk-was appreciated after a long car journey.

Decor was fun, but a little lively when trying to get to sleep. Shower a little small for my husband and pipes get very hot if you accidentally touch them whilst picking up your shampoo. Room was a little dark for applying make-up but lovely for ambient lighting.

They are good rooms with a bathroom. Very handy for me visiting friends.

They are clean and tidy. Could do with more sockets. But otherwise very good

The rooms are very quirky and pretty The bed was very comfortable

The door was difficult to get into because of the door lock both myself and my husband tried and a member of staff she had to go and get someone else toLet us in

Stayed for one night while cycle touring over the festive period. Splendid service and super friendly staff. Will return when next in the area.

There was nothing I didn't like about this charming motel.

Room everything you need. Breakfast top notch. Staff very helpful and friendly.

The room was very nice , ease at check in . Very convenient for visiting local family

The room didn’t have an abundance of plug sockets , none were close to a mirror if wishing to style hair . No long length mirror so not an ideal set up if attending a function but rather deal for us as in this occasion just visiting family and no need to dress up

Warm and welcoming staff. Nice room and surrounded by fields and wildlife. Outfoor covered seating areas, bar, breakfast room. Lovely breakfast cooked fast.

Room was spotlessly clean and well stocked with the necessities. All staff were friendly and efficient, in particular in the breakfast room. Ample parking.

Bathroom layout (just a comment as I appreciate it is too late!). If the toilet was turned through 90 degrees it would be much easier to use.............

Breakfast was excellent.Room was spotless and had everything required.Setting was great...loved the little individual "lodge" buildings set in nice garden.Staff were friendly and helpful.

Met or exceeded all expectations.

Superb breakfasts (cooked by the Owner on Dec 26th who obviously has not lost his touch!). I was charged £8 for each which I think is actually too cheap. £10 is the norm around the country, but the owner of course knows his clientele & consequently his marketing pitch better than me.Well decorated & attractive comfortable rooms (but see below)

Difficult to keep on top of, even in one own's home, but small strips of damp and mould on the ceiling in the en suite (Room 14) due to poor ventilation. Extractor fan possibly not man enough for the job. As a daily staff routine suggest en suite windows should be left open for at least an hour post check out and check in