Hotel Cappella - Relais & Chateaux

The staff are so helpful and welcoming and the hotel facilities are great. Amazing location for ski in / out.

Almost perfect apart from the provision of food for young children. 7 days straight of the same chicken nuggets or tomato pasta was disappointing. The kids were excited to try pizza in Italy but the kitchen wouldn’t cook it. If they could get this bit right then it would be brilliant.

Wrong policy, ruins the whole charm of this hotel

You find a beautiful hotel in the heart of the Alps.You decide to stay there because you can go directly to the slope, and the restaurant and swimming pool have a beautiful view of the mountains. You book one of the better/larger double rooms and pay extra to have a view of the mountains. You're planning a beautiful week of vacation with ubiquitous views of the mountains.You drive there all day, 10 hours from Poland, you are late so you decide to have a quick dinner at the hotel. And suddenly you face reality... the restaurant manager, Luigi, pleasantly informs you that you are a "second-class" guest... you learn that if you booked a stay with breakfast and not all meals, he can only offer you a table at the back of the restaurant... because the most attractive tables, by the windows... with your dream views of the mountains, for which you decided to choose this hotel, are only for those "better" guests who have purchased the option of additional meals. Of course, you won't find information about this anywhere before your arrival. Neither on booking nor on the hotel website. And what is important, even when the tables are free, you are absolutely not allowed to take them... because they are not for you! They are for the "better" hotel guests.Luigi... the "very nice" restaurant manager... with great dedication, informs you that if there are any free tables by the windows for breakfast, "maybe" we will be able to sit there, but only on the one they kindly allow us to sit at. It was like that for the next two days. We got a table, one of the worse ones... but still in the better part of the restaurant. And suddenly, on the third day, a strange situation occurs. Suddenly, during the meal, the waiter who showed you this table earlier comes up and pay attention! It kicks you out of it! because the guest to whom this table is assigned came... and around (I have a video to prove it) there are 11 free tables!

Best breakfast we’ve had in Italy (and during the summer months, you can enjoy it from the terrace with a gorgeous view of the Dolomites). Their whole wheat croissants with honey is divine. I will dream about this breakfast for years to come! The rooms were very modern and clean, and the outdoor infinity pool is Instagram worthy. It’s conveniently located in Colfosco, where you can reach mountain bike and hiking trails and lifts very easily. The room is very spacious and well-built; everything you touch feels expensive.

Some of the design elements weren’t personally my taste (like the embossed tree art in our room), but that’s not a negative thing.

Absolutely amazing location and views. The buffet breakfast was fabulous as well.

Superb

Exceptional

Everything about this property was amazing! From the location, rooms, food & staff. We will be back!

Ambience, Design, Quality, Food, Location, Spa

Amazing place to stay. Highly reccomend.

Superb