Phranang Place

When booking shows nice pictures with lights on.But when we arrived we can’t see anything like that

Toilet don’t have basin.Can’t take shower

The location. Size of a room. I guess that's it.

First of all - I booked 5 rooms and specifically asked beds to be separate, I even wrote them a message. Did not get any answer, like zero communication, when we arrived we got double rooms, not twin, they simply do not have that many twin rooms and don't bother to inform you :/Next - bedbugs in two of the rooms. When we told them about it, they changed them.No elevator on the side where superior rooms are - you have to carry them by yourself to 3rd floor.Many mosquitos near the pool.Breakfast sooo basic... There was only one girl who was making everything, so it took a while she made breakfast for 10 people. Coffee only 3/1.

Bad

Dirty bedding, full of stains, and pillows that are 10 years old. In the pictures we see when booking, the furniture looks new and beautiful. But when you arrive in the room, the furniture is old, sometimes even broken.The fridge was broken, leaking water all over the room. In the bathroom, there was only cold water. If you wanted to take a shower at 7 PM when everyone came back from the beach, you were in for an unpleasant surprise.We also had to pay extra because we chose to pay at the location instead of paying when making the reservation. If you choose to pay at the location, they charge you an extra €80 if you pay by card. When you ask why, they simply say: “hotel policy.”The cleanliness was poor. At night, no one guards the hotel, yet the doors are wide open. There is no one at the reception if you need anything. They tell you to take care of your room keys, yet they leave the keys on the counter, accessible to anyone who also leaves their keys there.The staff was friendly, but it didn’t help much.

Centrally located, close to dining and nightlife options. Nice pool area.

Near to the centreCleanswimming pool

sink outside the bathroommusty smell in the room

Location.Cleanes of the room was OK but bathroom wan not.

Bathroom was dirty.WiFi need to login every day few time again and again

The rooms, despite being old, were very clean.There was a restaurant with live music on the top floor.

Since we arrived we had flooding in the bathroom, every time we went to take a shower, the entire bathroom filled with water.Throughout our stay we had this problem and the only thing they said to us was: sorry. At no time was there an attempt to resolve the problem.There was no elevator on the floor we stayed on and we had to carry our bags up the stairs.Communication was very poor, no one informed us that there was a restaurant on the top floor or where the pool was.

Very interesting appearance - a little bit like Mediterranean.Coffee from the machine (operated by the staff, so sometimes you had to wait), not those 2in1 packages.

The furniture is a bit worn out.Only a fixed shower head on the wall.Washstand outside the bathroom, which, with the missing small towel, causes a problem - e.g. after brushing your teeth you had to go with your face and hands wet back to the bathroom for a large towel.A long walk to the beach.

Hotel with good location, clean and wonderful shower.

The mattress was uncomfortable, to pay by card there is a 5% fee which was not notified at the time of booking.

Very poor

the room smelled of air conditioning. There are a lot of night clubs nearby, at night until 2 am it is almost impossible to sleep. I strongly advise against this hotel

Everything OK with the hotel, decent pool, good location and price

What I didn't like was that in the description it stated free parking which led me to believe that the hotel had parking, which is not the case. The parking they describe, is street parking, which I know from previous visits to Ao Nang, is virtually impossible.

location

hotel a bit tiredno lift

I’m satisfied with the room and balcony which is large for triple. But really disappointed that no lift provided that make me had limited movement . A way to the room stairs is a bit scary as we had to pass by a narrow dark lane. Not recommended for solo traveller

Location was near everything.Halal food can easily find everywhere.7e,laundy and massage shop was nearby.Hotel was great

Hotel was amazing just when we enter its smell dust,no lift and iron.Hope u provide the facilities in the future.Thanks

the room is really spacious and the sink is outside of the bathroom (which can be an advantage if you travel in a group). it only takes ten minutes to walk to the beach and you can reach the night market by foot (around 20 minutes).

The location is nice and the staffs are very friendly and helpful too

Really slow wifi, the bed kinda hard and the fridge was not so clean

Really close to the beach and shops and there’s a pool

Across from a bar that hosts a pub crawl so if you plan on sleeping before 1am make sure to buy some earplugs

Only good thing is it’s on main road to everything

Needs updating feel’s like it’s not a hotel but a hostsl lots of loud sounds from outside all day all night

Good Location and very clean swimming pool, nice staffs

Location only

The rooms doors lock from just closing the door, we had 2 rooms, for us and for children, my child came out to grab something from the other room, the door locked behind him with the keys inside, nobody is available to unlock the door at night, even though there is a phone number for emergency down at the front desk, so we had to sleep all 4 of us on full size bed, when I complained about what happened to the staff I was told they don’t have staff at night and wasn’t explained why emergency phone does not have anybody answering it, it’s a total bullshit if you ask me, what if that was my only room that locked?