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2 Star Hotel
Friendly staff, basic but clean room. Beautiful gardens.
Nothing
The customer service. I loved the Front Desk Agent who made sure I got what I needed and it wasn't very much. He was very friendly and welcoming!
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3 Star Hotel
The location
Location
no heating or airconditioning
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2+ Star Hotel
Meh.
Nothing
It was aweful..smelled of smoke...discarded furniture was sitting outside the room and whoever was next door looked homeless and had a dog. Room was DIRTY..bed had dirty sheets and blanket and comforter was burnt and smelled dirty.Fridge was from 70s hom
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2 Star Hotel
Location was next to work
The room and the premises were very clean and the service was great!!
The staff were friendly and helpful.
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2 Star Hotel
Very Clean and Quite. dish network T.V. a plus. Management extremely friendly.
Quiet, close to amenities, staff very friendly,
Quiet, good parking, clean bathroom.
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2+ Star Hotel
Location is Great
I loved the location of this hotel. Personally for me it's by my friends and a lot of delicious restaurants and shops!
Clean comfortable and close to food and freeway
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2 Star Hotel
Safe clean
The staff at the front desk were polite, and nearby Jack London Square is lovely. Skip the hotel breakfast and go to the nearby Oakland Grill?it's wonderful.
Quite
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3 Star Hotel
The gym had no weights just machines
Leaking pipes
Proximity to the airport and clean rooms.
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2 Star Hotel
Nothing at all. The experience was atrocious!
Very clean, excellent service.
Clean
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2 Star Hotel
I became homeless as of October 31st 2024 by force not by choice but it?s in the city I?ve lived in my entire life.
MANAGER
The location was great
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2 Star Hotel
Our tv didn?t work the hole night and when asked to change rooms they refused
Nothing. This place is run down.
NOTHING
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2 Star Hotel
The motel over booked so I didn't even show up on there reservation.i called to confirm and they were booked and I had a reservation that they could not accommodate.
This is going to be my first and last time booking with this hotel I don¿t like this hotel at all I spent a week here because I had to if I was able to cancel I would cancel it the very first hour whe I arrived here for from everything they had the worst
Nothing
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3 Star Hotel
Quiet
The room size and the complimentary cookies.
Location
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2+ Star Hotel
 the front desk clerk extraordinaire!! She was a lot of fun and really knew how to not only do her job but take it to the next level.
Price and access to ymca gym
Cheap. Clean.
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3+ Star Hotel
Everything
Close to Fox theater and affordable.
The cleanliness, friendly staff, amenities and the room were great for business travel.
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2+ Star Hotel
Nothing
The price was lower than other hotels. They seemed to be slowly working on renovating rooms.
It was cheap.
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2 Star Hotel
The staff owner is willing to work with you.
Clean room!
very quiet
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2 Star Hotel
The room was very,very clean. Most comfortable hotel bed I have ever slept on!!!!!
it was clean and felt safe.
Smoking by other hotel patrons, and that meant a wall of smoke outside my room. I ended up leaving early in my stay, checking out on Saturday at 8AM
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2 Star Hotel
Location, freeway access.
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2 Star Hotel
!st floor room, nice window coverings (shutters), comfy bed, good heat.
Location
False advertising. They said they had a pool and a hot tub and neither one of them even had water. Also, the smoke detectors kept chirping and waking us up throughout the night it was horrible. Plus the check in office smelled so bad.
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3 Star Hotel
Location
location; great staff
The lady working the front desk at 2am on 10/30/23 was the most spectacularly kind and helpful person we've encountered in customer service.
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2 Star Hotel
Staff at front desk is often very short with people and rude! Whenever you request anything they act like your putting them out and they are doing you a favor!!
quiet, restful, easy freeway access and very light parking area
It is on the busiest street in Concord where drugs and homeless are rampant. The staff is very rude and spoke to me and my father in a manner we have never been spoke to by any individual or human being ever in our lives.
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2+ Star Hotel
Location - easy access to wherever I went ; breakfast was good with many choices
Location. Price. Service. Comfort. Environment. Great free breakfasts. Black Bear Diner next door.
The location of the hotel was the only positive thing for me about this hotel.
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2+ Star Hotel
Location
It came way tuna kitchen also they provided utensils.
Price , hotel staff
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2 Star Hotel
Location
New shower stall
Clean and close to the university. Was able to check in quickly, free parking, comfortable bed.
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2+ Star Hotel
Location
Everything
Value and Breakfast
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2+ Star Hotel
Reasonable price. Location
Cheap and clean
Location
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2 Star Hotel
Nothing they were renovating at the same time trying to run a business and it was very tacky their attitudes are very bad and had really bad manners snap at you when you ask the question made my day very good I'll
The place is close to other businesses and else to get around
The staff was rude from the start when I first checked, until I checked.
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2+ Star Hotel
It was not a good experience from the moment I checked in. The keys did not work the first time and I was given new keys that didn?t work again. I asked was moved to a room in another building and that experience was worse.
It's nice & quiet here, well as for the people here. So quiet that I feel like I'm here in the building alone.
Its a motel. Not clean. There is no coffee pot, not shampoo nor conditioner, no body wash in the room. The beds are sofa beds,
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