The Elements Krabi Resort

The friendliness and the service from staff by far, they really outshine to provide all support and service needed by the customer.

Swimming pool needs work, it can start resulting in safety issue. Areas of slippery surface has started to erode and give away. Areas where the floor space transition to higher or lower level needs to have marking eg. with yellow/black safety tape?

Beautiful location- quiet- away from the touristy areas. Peaceful environment with attentive staff.

staff

All the little things that ramp up the experience. Extremely caring and welcoming staff. Excellent food in restaurant with gorgeous presentation. Complimentary shuttle to Ao nang. Afternoon tea/snacks.

Could do with more lounge chairs.

Breakfast is an amazing spread, something for everyone which included both Thai and western choices. The pool is luxurious! What struck us as a family is how well the structures of the hotel integrate with the natural beauty. There are water features, flowers, trees, and a big lawn. It’s almost as if the physical buildings were built around the existing nature. The rooms are outstanding: spacious and intimate at the same time.

This is hotel exceeded our expectations and I'm disappointed that I didn't book for a longer stay here. What I liked:* Right from the staff at reception, the dining staff, the cleaning staff, everyone was so friendly which sets the tone. * This hotel gives "resort" type feels.* The rooms are so spacious and the decor is authentic and classy. Enough space for suitcases and not to feel like you have to walk around luggage and furniture ." The beds are huge in size. We booked 2 rooms. Although we had to change one of the rooms due to an issue in the room, this was fine seamlessly and didn't dampen our stay there*The bathrooms were clean, bright and airy, with amenities provided." I liked that the hotel provides a clothes drying rack for swimwear and towels which makes it convenient *There was a variety of options to choose from for breakfast and being vegetarian, our choices were not limited.* The nearby beach was the best, as it was not overcrowded. It was clean and the water crystal clear. Even the restaurants in the area provided a wide variety of food and we were able to even enjoy a fire show in the evening near the Italian restaurant. * The hotel provides a free shuttle service to and from Aonang at certain times during the day,but you have to book in advance. This was good as its a good way if securing your spot. AONANG is so busy in comparison to the Klong Muang area and I'm glad we chose to stay here, so it felt like we were on holiday and away from the noise.* The hotel provided a luggage storage facility on our check out day, as we book a phi phi island boat trip. This was at no extra cost

Only complaint I have, and this is more an Individual preference thing, is that the beds are too low. My husband and sons are about 1.9m tall, the bed was very low for them. But once in the bed, it's a comfortable sleep.

Staff were super helpful. The pool area was lovely. The room was spacious with a nice balcony. Nice breakfast also.

Not much within walking distance (7 Eleven and one or two restaurants nearby). Expected more of a fruit selection for breakfast.

- Super attentive and friendly staff- Comfortable rooms and plenty of facilities for a great stay- Free shuttle busses to/from Ao Nang and free bicycles- Excellent breakfast buffet that also includes thai recipes

The beach across the street is not one for swimming. However, you can easily borrow their bicycles and go north towards Tubkaek beach.

The room, the pool and the staff.

Breakfast needs improvement

Everything was amazing. The room was so big and beautiful, the staff, specially Nam in the restaurant she is the best

The breakfast could have more western options

The service was very good, it’s also designed very nice with the trees and gardening. Breakfast was good and they provided free bicycles

The beach is not really welcoming, if you want a beach better go to klong muang nearby, the balconies could be more comfortable

Everything! The staff was amazing, helpful, and lovely. The architecture of the rooms is very unique, I've got a very spacious "Chinese sytle" suite. The breakfast was good, there was something for everyone. The pool and the garden wa really great.

It was a lovely location ,the pool access was lovely ,although people next door had to go across our room to go to breakfast or chose to ,wasn’t to big ,breakfast great options ,staff were super friendly and accommodating

The room smelt musty and was very dark Towels didn’t look white but were definitely clean

Amazing friendly staff couldn’t be more helpful… Room was huge! Location was great with a couple of nice restaurants and bars just a few steps away on the seafront Pool area was lovelywould highly recommend this place

Nothing I didn’t like

Big and nicely designed rooms. Tasty breakfast with some real bread (not toast)

Outside areas should be renovated as they are a little dated

The Elements impressed us as soon as we arrived, a cool towel, welcome drink and professional staff greeted us. They explained the resort facilities and delivered our luggage to our room. The beautiful gardens and well maintained grounds are impressive. Our room was large, well laid out, and there was lots of storage space. Great shower pressure, hot water, good lighting, and a bathtub. Special acknowledgment to Lek and his staff at the restaurant. A great crew who goes above and beyond to ensure your stay is memorable. The breakfast was amazing! Many choices, with changes daily. A day spent around the pool is very relaxing and very kid friendly. A pool table, library, sauna, kids playground, gym, and an on-site spa made The Elements our favourite place during our trip. They also have a complimentary shuttle to take you into Ao Nang . Would highly recommend.

Perfect for a quiet family holiday Access to local restaurants only a short Tuk Tuk away which you can get outside the hotelDirectly opposite the beachArranged a boat trip from opposite the hotel

Parts of outside area need upgrading

Great stay with my familyStaff couldn’t do enough for youRooms spacious and cleanWonderful location in quiet area

Good resort, great staff, lovely tropical gardens and nice big clean rooms. Good value for money and plenty of family type facilities. . A bit of an isolated location but taxis are easily available to the better nearby beaches i.e. Tubkaek beach is lovely and sunbeds and umbrellas are available to rent from the small resort there. There’s also a restaurant and boat trips available from this beach. A free shuttle runs from The Elements to Ao Nang night market and that’s a good trip to make during your stay to sample the street food.

Not enough sunbeds to go round and especially sunbeds in the shade. The only two in shade were reserved with towels etc very early every morning. That old trick found everywhere! We did not use the pool area as not enough shade available. Some maintenance required to keep the buildings looking as good as the gardens do.

Nice property good value for money ,clean room , friendly helpful staff . Excellent breakfast food choice. Like free bus to Ao nang.

Lack of seating on the balcony benches that were there didn’t have cushions. Service charge added to drinks at the bar .