Hotel Weisses Kreuz

View and proximity to Brienz Train Station

The room was not what i expected for the price i paid. Poor and tired decor. No kettle to make a hot drink. Only 1 bottle of water for 2 people. Bathroom looked dated.

Room No.321 exellent few, good food, friendly staff

not at all, was great, will come back again.

The close proximity to train station and lake Brienz.

The property felt like it was dated. There were no fans or a/c to cool us in sweltering heat. We were sweating in our bed at night and couldn’t sleep well. The property management did not speak clear English and every time we approached them, they spoke something in Swiss German as if they were cursing at us. One thing everyone who plans to book this hotel should note that there are many restaurants around and everything closes early because Brienz is a small town. Last but not least, they are very very very stingy about water. They don’t provide water and told us to fill up our water bottles from toilet basin. I DO NOT recommend.

Location was good and bad. We had a balcony overlooking the nice lake view. It was convenient being near the train and boat dock. Room was clean and comfortable. Nice breakfast included. Helpful staff. Good wi-fi.

The location was too touristy for us, primarily because of people going to/from the trains and boat. Wires and banners obstructed the lake view. Had to pay 2fr. for a tiny cup of ice!

Location

Didn’t have kettle, coffee machine, microwave and fridge

The room was spacious and really clean. It was amazing to sit on our balcony. The location was perfect and in the middle of everything. Staff was friendly and funny.

generally a big improvement in staff interest, presentation. Like it was 4 years ago

prefer to have a breakfast "bar"...selbst-bedeiung...a little more variety..fruit/yoghurt zB

Very nice staff, cozy hotel, good restaurant and breakfast

so far so good

Fantastic location, wonderful staff and excellent room with lake view

Not much - breakfast could have been better

Best location with the great view, soft bedding and nice staff.

Fantastic spot with parking out the back. Staff where friendly and offered helpful advise. Unfortunately didn't get a lake view room but room was plenty big enough.

The breakfast included was great. Friendly staff and location was great as it is right next to the bus stop to get to Interlaken OST.

The wi-fi did not work at all at this property and was very inconvenient because cellular reception in the area is also not great.

Good location friendly staff.

Road right behind had 1 truck stay idle filling our room with fumes at 6am... Not really the hotels fault. Just close your window before you sleep and your fine.

The hotel has lovely views on the Brienzer Lake. At first sight the hotel-interior has this typical 'Switzerland'-vibe with wooden furniture and handpainted cupboards. The outside sitting-area however is a little boring, just plain tables, plastic chairs and a big contrast with the interior areas. No flowers, no candles, no lights on the tables. We booked this hotel through a platform and were a little sceptical about the description in the advertisement: 'shared bathroom'. In other European countries we associate this with hostels and campings, but not with a hotel. The bedroom was fine, overlooking the backside of the hotel with small trainstation; the two beds and pillows were excellent. The breakfast is fine with a good choice of products and the restaurant offers delicious and well prepared dishes.There are plenty of outdoor activities in this beautiful Swiss region (Brienz, Lauterbrunnen, Staubach, Trümmelbach).Another positif aspect: free parking for hotel guests.A HUGE thank you to the 2 young ladies/staff-members who helped us with getting our breakfast and prepared a coffee for us on the very early morning we left the hotel! Their kind help and lovely smiles absolutely were a nice goodbye.

There are some things however that may need urgent improvement in this hotel:- The prices for hotelrooms in Switzerland are highly overrated/overpriced. For the same high amount which we paid, you would have a luxury room with a private bathroom and nice views in Belgium.- A 'shared' bathroom in a hotel is totally outdated and unacceptable, especially when you have to share it with complete strangers (it might fit families though). No privacy and a dirty floor, an unfresh toilet and an used bathtub were our daily dose of annoyance. The bathroom and bedroom have been checked and freshened up every morning though.- The chiefs of staff have been quite rude with their subordinates. In front of the hotel-guests some staff-members were treated with anger and impatience. That is really NOT done. A special mention to the older lady with blond hair in the breakfast-area: try to be a little more kind to everyone, it will elevate the general atmosphere in your hotel! This applies to all staff-members and especially the manager of this hotel.- Our arrival in the hotel was not so welcoming. Many Swiss people seem to have a bit of moody characters and have some problems with being kind and acting kindly. This weighs on the general atmosphere.

The view from the room was very good. Right in front of the lake.Convenient location, at the Train/Bus/Boat station.Room was spacious and clean.

There was no double bed in the room, and the two single beds had a huge gap in between.The room was hot, there should been a table fan at least, as is being provided in other parts of the country.The Breakfast was not at all upto the mark, very less options in buffet. We did not like the food we took in breakfast and had to leave some of it.The staff were rude enough to question us regarding that.

Staff was great. Didn't get a chance to eat at the restaurant on premises, but I think it would have been good. Location was amazing, lake view, next to bus/train stations. On top of local tourism office. Excellent. Room was good as well.

The carpet was odd, if the room had air conditioning it would have been perfect. Maybe it might have been ok in the past, but termps have been getting hotter and hotter, and with the humidity the A/C is a must.

Location. Near to railway station.Breakfast was good.

Staff. No fan/ac during hot summer days.

Very good location

Without air conditioning and it is quite hot during night

Location and Breakfast

Too Hot during Summer,No AC and No Fan

Could not beat the location

Expected no A/C but a fan would have been great