Hôtel du Parc - Bastide provençale

They where super flexible for me to make the check in late at night. Size of the room was ok.

Old place with basic or no refurbishment. Bathroom smelled like hell, it was so difficult to sleep with that smell.

room a bit tiny but very quiet . Good breakfast with nice fresh products

lack of regular re-furbishing of washroom stuff such as soap , toilet paper etc...

Not good

Breakfast was poor. Staff had no interest in replenishing the items or crockery.Had to ask for a bowl on both days for the cereals.Had to ask for coffee cups because they had all been used and they had to be retrieved from the dishwasher and even then they were not all clean.Butter had finished and not replenishedSlice of ham cut in half, still there next day16 steps to each floor.No staff in property after 5pm on SundayElectric gate - for secure parking - failed Saturday night so they stayed open all weekend

Staff were friendly and helpful and the public spaces were very nice.

We had two rooms as there was five of us. One room (a large double room was great), spacious, bright and modern. The second room was really bad, broken AC that made noise all night, bathroom was tiny and dingy with nothing to hang a towel and the bedding was really old.

Central position close to downtown and private parking area. It's fantastic the garden outside area for a cup of the

the structure is dated and is fascinating but it needs more attention especially in the bathroom areas

Beautiful garden and restaurant looked nice but I didn’t use it. The room was exceptionally clean. Staff helpful and friendly. Yea and coffee making facilities.

The room was clean, basic and functional but seemed expensive for the standard but I’d you look at comparable prices in the area it is good value.

Friendly man on reception who was very helpful assisting us with carrying our luggage. A lovely large room with kettle for hot drinks and secure car park.

Bathroom could be redecorated/updated but a good size.

Friendly staff, beautiful courtyard and bar area. The rooms were comfortable and quiet. The bedding was good and the air conditioning works well.

The hallways had a bit of a damp smell, and the room decor is a but dated, but clean and comfortable. Nothing that would stop me from going again.

The hotel was really well located in the heart of the ville and the service was nice as all the team were smiling. But our room had no airconditioning as it was not working and that made our stay passable as we were not able to sleep at night because it was super hot. We informed this to one of the personnel but nothing was done. The shower also has mold on the walls, the room was not cleaned properly, and we did not have shampoo and soap for the 3 days we stayed there, they just provided for just overnight stay and for 1 person and we were two. The breakfast was not appealing for 12 euros and the dinner was not cooked properly (my friend ordered burger and the steak was cold and raw and the bread too). So even if the hotel is in good location with parking, the services let it down big time.

Great service, we arrived late in the evening, but was provided with all necessary instructions and rooms key.Breakfast was good as well.

There is nothing at all that is likeable. I had booked an accommodation and when I got to the hotel, there was nobody there. No personnel, nobody to contact, no reception, no room. I waited and tried anything possible, but the hotel was simply deserted. I still have not got my money back. They took the money and left me standing in the middle of a foreign country, in the evening, with no room and no chance to get the room I booked and had already paid for. You would think this situation is bad enough - booking a room online, paying immediately online, but finding a deserted hotel when going there. But no: I DID NOT EVEN GET MY MONEY BACK. THE HOTEL NEVER REACTED. BOOKING.COM SIMPLY SAID, BAD LUCK, WE HAVE GOT A SENTENCE IN OUR POLICIES THAT WE ARE NOT OBLIGED TO GIVE YOU YOUR MONEY BACK IN CASES LIKE THIS. So I learned my lesson. Booking.com lost me as a customer and this hotel is simply not recommendable if you do not want to end up giving them your money without getting anything in return. Terrible experience.

I had booked an accommodation and when I got to the hotel, there was nobody there. No personnel, nobody to contact, no reception, no room. I waited and tried anything possible, but the hotel was simply deserted. I still have not got my money back. They took the money and left me standing in the middle of a foreign country, in the evening, with no room and no chance to get the room I booked and had already paid for. You would think this situation is bad enough - booking a room online, paying immediately online, but finding a deserted hotel when going there. But no: I DID NOT EVEN GET MY MONEY BACK. THE HOTEL NEVER REACTED. BOOKING.COM SIMPLY SAID, BAD LUCK, WE HAVE GOT A SENTENCE IN OUR POLICIES THAT WE ARE NOT OBLIGED TO GIVE YOU YOUR MONEY BACK IN CASES LIKE THIS. So I learned my lesson. Booking.com lost me as a customer and this hotel is simply not recommendable if you do not want to end up giving them your money without getting anything in return. Terrible experience.

the hotel is central and convenient to the town , restaurant is good and food good

the building is old and characterful but the rooms where sparse and you felt if your in a tired 70s hotel . it was a disappointment when we entered the room , no character . we did stay in Jan so cold and took along time to get the room warmish but that was almost expected as key business is in the summer

. Clean and tidy (room and overall property) with nice large outside terrace in city center . Large free parking . City center location

. Very poor soundproofing between rooms. Nothing warm or cooked for breakfast, just pure carbohydrates, bad coffee . Cigarette smell in corridors at times. No lift to access room, steep stairs . Minimum toiletries. Fridge/mini bar not working. Lack of electric plugs. No complementary water

Location is excellent and easy walking distance to everything in the city. The staff are super friendly and accommodating. The restaurant is excellent. I highly recommend and will still there again in the future.

Parking (not free but secure)

Very very poor. The hotel version of being catfished… don’t know where the bedrooms in the photos are but ours couldn’t look any more different. Bedroom and bathroom were filthy, stains all over the bedding / towels, dirty toilet that looked like it hadn’t been cleaned before our arrival. Outside area littered with dirty glasses and plates and not moved all day / evening. For the money paid we feel robbed!

Parking

Small room with smell of water damage. No possibility to darken room from lights outside.

comfortable beds, pillows, extra pillows. Able to move/change bedside tables

more choices in lightning, please

Very good restaurant.Parking, once you found the parking place.

We missed a guide to find the parking place before checking in to the hotel.

Great location. The private parking is very secure and easy to access. Staff is friendly. Restaurant and hotel look great.

Room was loud and lacked a qualitative feel. Water pressure in the shower not sufficient, the hot water went cold rather quickly. Breakfast was below average, even though it was served/presented in a really nice way (nice cannisters, good looking plates). This goes for the whole hotel: looks great, but poor attention to detail and in the end that means it doesn't deliver. All in all: overpriced, this goes for the rooms as well as the restaurant (and food).

Spacious room, location and parking

No elevator