Hotel Italia e Lido Rapallo

Location

Room

location, location, location

Everything was perfectly fine

Everything was good very pleased

The location is superb.. the view from my balcony was the castle and the beachThe staff are super friendly Breakfast was good..Bed is comfy..Everything was perfect

Big clean great staff

Bookings

Location, views, breakfast, cleanliness, staff

Hard beds

Close to the beach, and restaurants. Found a nice vespa rental and had a parking space right outside.

Somehow on booking.com app, I clicked around looking for sea view, and ended up with a city view which was annoying, but the hotel found a sea view for us on the last day which was nice.

Amazing experience since the beginning. We call the property and they were very kind and profesional while requesting some special requests. When we arrived, they treated us like royalty. The staff, the hotel ambiance, the room and food was absolutely wonderful. Conrado was our main point of contact and it was an honor to have known him. A true lord with exceptional customer service skills and human qualities.

We like everything!!!

Property was close to the castle, public swimming area, and even had its own area to sunbathe and swim. It is also very close to cafes, shops, and restaurants. The staff was incredibly helpful and professional. No extended parking nearby, but it’s really the location of this hotel that makes it easy to access and enjoy the sea.

very very friendly staff they are ready to help you and offer a coffee Even if you check out and is 5am in the morning. Room was clean and fresh everyday.Excelent location.

Staff were friendly, room is very small.If you have Claustrophobia check out different place to stay. ThisPlace needs real renovation!

Exceptionally good.Comfortable bed, wide bathroom, soooooooo helpful staff, and AMAZING location!!!!!!

Location on the seaside . Historical hotel for Rapallo

Nice but bar and lounge in reception area could use a new style

Liked the location mostly and the friendly staff.

The rooms were very small. They didn't have coffee maker in room. Didn't have an iron in room. A very limited breakfast.

View, staff (receptionist Gualdo), position

Hotel to be refurbished.Bad value for money.

Staff was really lovely. That was the best. Room is spacious enough. The bathroom was clean and modern. Beautiful view of you have a balcony . There is a small fridge in the room and a decent closet.

But the room smells really bad (smells like a public toilette). Maybe the bad smell is due to the current construction near the hotel. Besides, the beds were the most uncomfortable beds I have ever slept on. It was like sleeping on a hard rock. There is a beach which is NOT private and the area where you can lay next to the water costs extra (15 euro per person, per day) and you must reserve one day in advance. That was really disappointing considering that I have booked this hotel in order to rest next to the water and I did not expect to pay extra for that .

I just loved this hotel! And believe me it’s far above 3 stars. The staff is very friendly and helpful. They speak English very well and when I asked for a net to cover the balcony as came with a cat - they had it done the next morning. They clean rooms every day. Big enough room for one person with an amazing view and bathroom. And!! Air conditioning which worked perfectly. Thanks! The location is the best - next to the restaurants and Bagni (beaches). I do recommend!

good breakfast with an amazing view

we had quite a loud room

Fantastic nice staff in the reception! Helpful and friendly. The room was a bit small but with the best bathroom I’ve had in Italy. Newly renovated room. Well-cleaned every day ??

Location. Beautiful balcony view. Clean, comfortable room. Breakfast. Friendly staff.