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2 Star Hotel
Clean, quiet and comfortable. The bed tables and chairs were good quality. Same with the tv and refrigerator.
Not much, only the price.
Not much
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2+ Star Hotel
Everything! We?ll be staying at the Sojourn every year- or anytime we have an event at Sherman Oaks Galleria!
Location and cleanliness
Cute updated clean
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3 Star Hotel
They haven't returned the $100 deposit to me.
I have stayed here over the years,and its location was perfect
Location
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2+ Star Hotel
The Worst expirience with the recepcionist, is rude, and you can see she hates her Job! She even want to see you at yor face! The Word t expirience in a hotel.
The front desk personnel.
Everything the only thing I was happy with was that I got some sleep
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3+ Star Hotel
It was clean and easy to locate.
The staff was outstanding.
Closer to the highway hence noises are frequent.
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2+ Star Hotel
Rude staff.
Everything was good
The room was very nice, comfortable bed. Way better than expected.
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Easy payment system. The amount of square feet for a double bed room with the quality price was unbeatable. The refrigerator and freezer were both extremely clean. Nice TV and working phone. I didn¿t use the wi-fi, but it was available. Parking was near.
It is clean and the shower is amazing !!!
The company with me.
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2 Star Hotel
Internet never worked. That was a big deal for me. Never would have booked the hotel if I knew they were lying about having working internet.
Location
The location, pool, and hot tub. The pool and hot tub were very clean and well-maintained.
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Location and accessibility
The guy atvthe front desk was nice.
For being an older hotel the room was very clean, located very close to Universal Studios, amazing water pressure and heat in the shower. Perfect place to stay for one person for one night. The manager was very nice and friendly.
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3 Star Hotel
Held too much for security deposit for too long a time. Location was a really close to an homeless encampment.
The staff , and the landscaping.
Everything
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3+ Star Hotel
I can take my dog with me for a vacation.
Parking
Convenient
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2 Star Hotel
It was awful. No one was at the office when we arrived at 4 pm. No cars in parking lot. Looked abandoned. Number on office door to call another hotel down the road.
Nothing
There was not a single staff person on site! The beds are a nightmare the shower didn¿t drain and mold everywhere. This Place is a dump the air is in the wall and was useless never stayed on. This place is not worth any money at all.
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2+ Star Hotel
Comfortable bed and friendly staff
Hotel was Nice room looked Nice bed was big breakfast was Decent
The bed and pillows are very comfortable
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2 Star Hotel
Cash deposit only
I want a refund
Great people
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Location is great!
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3+ Star Hotel
Cleanliness
The bathroom
Staff was great, room was comfortable, very close to Universal Studios and Warner Brothers Studios
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2 Star Hotel
Feindlich Staff
No hot water in the shower
Location, large room size, no bugs
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3 Star Hotel
Nothing
Rooms were great
The room was pretty comfortable. The desk clerk was super nice and professional, especially concerning my mix-up with the booking reservation. (My fault.)
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3 Star Hotel
Very clean
Location
The indoor pool was a blast for my son. It was cold outside but nice inside the pool area. The bartender Stephanie was absolute the best and the other tenders there were awesome as well.
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3 Star Hotel
Felt like home, cozy and convenient to many places nearby Woodland Hills.
The staff and hotel was great
People very nice
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3 Star Hotel
Service
I was unable to get there, tried to call and cancel but could not get anyone to answer the phone.
The airport behind the hotel.
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3 Star Hotel
location to universal studios
Very close to universal studio
It was close to Universal Studios.
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2+ Star Hotel
Everything
Cleanliness and good breakfast
The staff is nice and the breakfast is good
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2 Star Hotel
Location
Staffing
Everything is perfect for the price point.
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3 Star Hotel
very clean
Parking is free just Valet tip. I got there at 2am so I had me park under in valet. Staff was awesome & went above and beyond. I stayed for 9 days. The gym diagonal from the hotel is $25 for 24 hour pass. Diner next foor
Elevator was down during our stay
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4 Star Hotel
Location and Parking Staff was FABULOUS!
Location and friendliness of Valet
long walk to the parking garage outdoors when self-parking
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4 Star Hotel
Very beautiful hotel, classy but welcoming, professional and hospitable. I really appreciate that the hotel was providing accommodations to the First Responders who have been risking their lives to extinguish the fires and saving lives.
the ventilation system in my room was horrible. I woke up choking twice, and it was hard to catch my breath. and I had a sore throat. The hotel did give mea another room, but the damage was already done.
The hospitality. It was close to everything.
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4 Star Hotel
Quiet and elegant
We didn't think this hotel matched it's 4 star rating. It was just ok.
Location
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2+ Star Hotel
The staff were OUTSTANDING!! Very kind, helpful, and made our stay better.
Location - close to Universal
Amazing and welcoming staff, cleaniness
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