Cristallo Park Hotel

We particularly liked the staff (very helpful and kind), the view (absolutely gorgeous), and the bed (perfect, and I am difficult when it comes to beds!). The room was immaculate. We could also recharge our electric car there.

The hotel provides brown bags for guests who leave before breakfast time. That's a lovely service. However, the quality of the food provided could perhaps be upped a little. We are in Italy, after all :)

In the lobby floor there is a constant smell that comes from the kitchen and it is terrible. Food is also terrible specially breakfast. The room we got also had a mold smell.

We loved this beautiful hotel in Portovenere! It was raining the afternoon we arrived, so made reservations to eat at the hotel. Great Food, Wonderful Staff, Lovely Room. Perfect location with access to Cinque Terra.

The view was very nice and the staff was so lovely and polite.

The hotel is expensive to what it is! There is no bar at the pool, the hotel bar only opens at 6pm, which means there is no way to get a drink before! The breakfast is BAD, the options available taste cheap, and it is not really a breakfast. I personally didn’t like the hotel.

Location, view and staff Just few minutes walk from the center of Portovenere. Take a sea view room because it opens your soul

Breakfast offer was good.

In house restaurant service not very flexible, staff not really welcoming. Average food offer.

The view STUNNING. Dinner in the restaurant DELICIOUS! The staff very friendly and helpful. Good parking.

Breakfast could be improved.

AMAZING view! Right on the sea. Great location. Very good restaurant. Very good parking.

The breakfast needs to be improved. The breakfast room needs more heating.

Bed was very comfortable, grounds very nice.

Breakfast was lackluster, really missing some fruit. One way street annoying to come and go often.

The hotel is very clean and artsy. Parking was in a beautiful spot. The surrounding area is spectacular! The room was very modern, with a good hot shower with fancy toiletries and soaps. The view from the balcony was beautiful, the only bad thing was that it was a divided balcony with another room and You could easily look into other people's faces while they sleep on the bed and they leave the curtains open for the view... ? Breakfast service was very good with various options, but the breakfast room was freezing. Although the attendant allowed us in the warm restaurant room, so the issue was fixed quite promptly.

The room and bathroom was a bit narrow, and the temperature in the room and other places in the hotel was a little low for comfort at the start of December.

Absolutely beautiful location and hotel. Very kind staff and very clean.

Unfortunately due to timing of our trip (winter) the quaint town was completely dormant. Food was very hard to come by with most shops closed. Not their problem…ours.

The view of the sea was stunning, the location amazing and there were plenty of options for breakfast. Furthermore, the staff was very kind and helpful.

No remarks

The staff at the reception and at dinner were outstanding They went out of their way to make us comfortable We are vegetarians and they tried to make something up for us. The staff at the reception was very considerate.We wanted to reduce our stay by a day and that they readily helped us to do and also refunded our money for the last night promptly

Everything except breakfast and very few hot items and limited Hot Veg choices....

Excellent hotel. Great staff, room, breakfast and a incredible view. Highly recommended

Everything was great in our stay

Very modern nautical motif

Shower was a little small due to a sharp edged glass tray at eye height - tricky moving around without banging into it.

Wonderful position of hotel! The views from our room were amazing . Lovely balcony . Excellent food in restaurant but limited choice. Nice pool . Room always cleaned promptly and well.

Restaurant menu did not change in the week we stayed. So that encouraged us to dine out more in Portovenere . There was limited space by the pool and the route to get to it was difficult. Some people criticise the difficulty getting into Portovenere but we enjoyed the walk or using the Girobus. Sometimes staff numbers were limited. On one rainy day they couldn't provide lunch for us and on our last morning when the lift was out of action they would not offer any help carrying our suitcases up two flights of stairs to reception. That is not good enough considering the price we paid for our stay.

A modern hotel with lots of glass, marble floors and aluminium. Located on a hill overlooking Portovenere and about 20 minutes walk from the port. There is also a circular bus every 15 minutes to the port from outside the hotel. the rooms are spacious and comfortable and we had a terrific sea view from our balcony. The restaurant is excellent with again marvellous sea views although it seems under used as many guests seem to eat in the port. There is plenty of free parking, which is at a premium in Portovenere.

The pool and pool area are quite small. The breakfast was mediocre and no where near as good as the evening food.

The hotel was lovely and clean. The staff were very friendly. Great breakfast in the morning! Pool facilities were good too.

The location is good. However, the stairs may not be suitable for everyone as there are a lot. Bar should be open during the day. There is a booking system for the 6 Sun loungers at the poolside. We feel there could be more Sun loungers to allow guests to enjoy these facilities.

View, beds

Needs to be finished with furniture and some fixtures

Large, spacious and clean rooms with amazing view over the bay of the poets. The pool area was a great place to relax after exploring the local area.

Nice relaxing pool area however limited pool seating/loungers.