William Bay Cottages

When making a booking, please ensure that all the details you provided are correct. It is your responsibility to notify William Bay Cottages if any of your details have changed. We reserve the right to refuse a booking and refund any payments made at our discretion. OCCUPANCY AND BEDDING Rather than charge our guests full occupancy rates, we price our cottages based on actual occupancy and bedroom use. We do this to keep our pricing down for guests, ensuring that they only pay for what they use. With all 2 bedroom cottages, the base nightly rate is priced for two adult guests sharing a master bedroom only. Should the two adult guests be traveling as singles and or require separate bedrooms, please contact us to arrange additional bedding requirements prior to your arrival. We would be more than happy to accommodate your requests however please note additional charges will apply when utilizing additional bedding. In the case of our 3 bedroom cottages, the base nightly rate is priced to include 4 guests sharing two bedrooms. Guests may utilize either two master rooms or one master room and two single beds. Please specify your bedding preference at the time of booking. In the case of 4 guests only, please note additional charges will apply when utilizing additional bedding in the third bedroom. If our maximum occupancy per cottage is exceeded, an additional fee of $110 per person per night will be charged to your nominated credit card. Portacots available upon request. CHECK IN/CHECK OUT Check-in time is from 2:00pm and Check-out time is until 10:00am. You will receive additional information regarding arrival, departure and after hours access via an email three days prior to your stay. PAYMENT POLICY ​ The full tariff must be paid at the time of booking. Please note your credit card will be charged at the time of booking via LITTLE HOTELIER. If you wish to make a booking over the phone or in person, we accept cash, credit card (Visa / MasterCard) or bank transfer into the following account: William Bay Cottages BSB: 016 510 Acc: 4289 60723 Reference: Surname. William Bay Cottages reserves the right to release dates if payment terms are not met. Once we receive your payment, we will record it and send you through a Booking Confirmation. Any outstanding balance resulting from changes or added extras in the booking at a later date will be due upon arrival. DATE CHANGES This policy applies to bookings of 1 or 2 cottages only. For bookings over 2 cottages please refer to our Group Bookings Policy. Date changes prior to 30 days of arrival, won't incur a fee. Date changes within 30 days of your reservation are considered a cancellation and will therefore be subject to our cancellation policy. Shortening a stay is considered a date change and will, therefore, be subject to this date change policy. Extending a stay can be requested at any time without incurring any fees and the request may or not be accepted subject to availability. The new booking date must be within 12 months from the original booking date and only one date change per booking is permitted before an administration fee of $150 is applied. Please note that parties/weddings or events of any sort are not allowed within our property. GROUP BOOKINGS - DATE CHANGES ​ Given the complexity and extra resources required for group bookings, the following special conditions apply for bookings of 3 cottages or more. Date changes prior to 60 days of arrival, won't incur a fee. Date changes within 60 days of your reservation are considered a cancellation and will therefore be subject to our cancellation policy. Shortening a stay is considered a date change and will, therefore, be subject to this date change policy. Extending a stay can be requested at any time without incurring any fees and the request may or not be accepted subject to availability. The new booking date must be within 12 months from the original booking date and only one date change per b...