Porto Platanias Beach Resort & Spa

Pool facilities are the best for children and adults

Breakfast was amazing! Management and staff were amazing! They went out of there way to serve you!!

The only think that I didn’t like was the beach and all of these people were pushing you to do a massage!! And all the chair lounges w the Mats were full of their oil!!

The hotel itself is very nice although a bit rough around the edges. You can tell this place has high traffic volumes. The restaurants and bars were very nice as were the pools and beach areas. The breakfast buffet was very good.

I noticed that the air conditioning in my room wasn't working. I called the front desk. They quizzed me as though this was my fault and then told me it was working. Ok, so now they think I'm an idiot. I called back and said it was still warm in my room. They sent some guy who turned the thermostat down two degrees and left. That did nothing, as the AC still wasn't working. My wife and I were warm all night long and I called back in the morning. The actual maintenance guy came out and found filters dirty and the unit tripped off. Shocking. He reset everything and said he would be back in 30 min to check it. It was more like 45 minutes and the unit was working and blowing cold. They never offered me a new room. It was I that had to request a new room and they were extremely hesitant. Since the AC was fixed, I stayed in my room because I liked it and we had already unpacked our things. When it was time to check out I asked if they were going to credit me in some way for my issues. Nope, nothing. Customer service score? ZERO.

We spent two fantastic weeks in Platanias, and were kindly upgraded from Porto Platanias Beach Resort & Spa to the Luxury Selection. This was our fourth stay with the Porto Platanias brand — starting with Village, then Resort & Spa, and now Luxury Selection. That loyalty says it all.? Spotless & ImpressiveThe place is immaculate. Rooms, pool, restaurant terrace — everything sparkles, all the time. Their attention to cleanliness is almost obsessive, in the best way.?️ Half Board Delights• Breakfast: Buffet-style, rich and varied. From light options like fruit and yogurt to hearty eggs, sausages, and cooked vegetables. Coffee is served at the table, including specialty drinks from the bar.• Dinner: À la carte on the upper terrace, with a curated menu of salads, appetizers, mains, and desserts. Every dish was delicious and beautifully presented. The sunset views and romantic evening atmosphere made it hard not to order everything — finishing it all was the real challenge. You’re on your own delicious risk.? Heartfelt HospitalityThe staff are genuinely kind and always smiling. A special thank you to Katerina at reception, who was incredibly helpful and warm throughout our stay. Her suggestions and support made a real difference.?️ Final ThoughtsPorto Platanias Beach Luxury Selection is more than a hotel — it’s a place we keep coming back to. Spotless, welcoming, and delicious in every way. Highly recommended.

Honestly, it’s hard to complain. The only hiccup was courtesy of Mother Nature: for two days, the sea was wild, with big waves and a red flag warning — no swimming allowed. But credit where it’s due: the hotel clearly had a word with Poseidon, because by day three, the waves had calmed and swimming resumed. Now that’s service!

Beach access

Small room no place to put clothes. Shower draining into the main area instead of shower floor. Beds and pillows very uncomfortable

Location was nice and central.AC is good

We didn't like-breakfast (no egg station for your choice)-There were no amenities (coffee, tea, water heater, etc.. Upon complaining they gave us a water heater but no cups)When we complained again they got us a coffee drio machine with no coffee no filters, no cups.-we got cups from breakfast and they disappeared the next day.-Water in the fridge complimentary on first day, no repleneshing for the 5 remaining days, we had to go buy on a daily basis.-on the day of the check out, we got knocked on the door by the cleaning lady at 9am and then at 10am, saying it was a mistake-no late checkout possible-Pool are overcrowded, not enough lounge chairs-Pools are weirdly situated within the compound, the adult pool being surrounded from all sides by buildings and rooms overlooking it. Adult pool with teenagers present.-It is not a hotel per say, but just a resort open on all sides and you can bring your own drinks and food to it.-Beach is public so you always have one person asking for you to pay the umbrealla and lounges unless you have a pass from the reception (which we did)-People from outside the hotel would peddle services at the beach: massages, fruits and trinkets-our duplex doesn't even allow for privacy as the sliding door has no lock and has aeration slants in them, so if you are counting on disconnecting from the kids, that's not happening.-rooms too small-Felt like a money grab

The spa is beautiful. The breakfast is delicious.

The location. The Platanias village is pretty ugly. Nothing like the pretty shops and white little houses or cute streets you find in other Greek islands. Beach is average. Not enough beach beds. No one is allowed in the water as soon as there are mild waves. Ridiculous. We couldn’t get in the water for 5 days!

Spa and pools. Breakfast. Cleanliness

Broken AC. Not enough beach beds. Not allowed in the sea with waves for 5 days. Some staff was rude and bad tempered. Did not accommodate for food allergies.

Nice, modern hotel with many different pools - chilled atmosphere even when it was quite busy in July. Nice food and view from the main restaurant. Plenty of shops and restaurants around the hotel if you want/need something else.

Very friendly staff & managers. Super location between Platanias main street and best beach in the "area". Good coctails in the bar & local "stomach friendly" beer ; ). Nice food and very clean buffet restaurant with amazing seaview ! Gluten free food was well marked and multible choices ! ! Seaview from studio room balcony was stunning ( see sunrise picture from our balcony in pictures... ! very good gym, wifi worked well...I could continue this list all day ; )

We were upgraded to the adult only luxury suites upon check in. Superb breakfast! So many choices and all the foods were fresh and delicious. The views from the room and the restaurant were gorgeous. The staff was super friendly and helpful. They went above and beyond to help us find a snorkel place when the one we attempted to book with was full the day we wanted to go. We were pleasantly surprised by the complementary beach bag, sun creams and drinks in the refrigerator. We enjoyed the serene, peaceful environment of the adult only part of the hotel.

The beach area on the adults only side of the hotel was rocky and difficult to walk out in the water. We were able to walk down the beach a little ways to enter the water though.

Location, nice beach & pools.Great breakfast.

Rooms very outdated, furniture old and creaky. Definitely needs a renovation. Uncomfortable sleep, poor mattress. Rooms were more like a 3 star. Safe and beach chairs included, strict with beach towels.

Amazing location, you step outside and you've got a lovely atmosphere with so many unique bars, shops and restaurants. The hotel puts on lots of extra activities including a disco, water aerobics and tennis.Multiple pools all beautiful, Including a adults only pool and free towels with access to the beach right outside. Won't go wrong staying here, especially if you hire a car as they have free parking.

There was nothing bad to say other than the flooring was hard type so it was difficult to get rid of the sand you inevitably bring back.

I arrived at Porto Platanias Beach Resort & Spa on the 1st day of the season. The staff were so kind and welcoming, everyone was smiling and helpful. The hotel is huge, there are a lot of buildings and swimming-pools, but it's easy to find your way around. I spent an amazing time in the Sparkling Spa, the whole facility is divine, especially the pool and the hydromassage. Dinner was served on the 1st floor of the restaurant with a beautiful view over the hotel's beach and Theodorou Island. Both dinner and breakfast were buffet, the meals were delicious, especially the salads and deserts. ( I loved the orange cream! ) They offered Greek specialities, too. I got some Easter presents: "tsoureki" ( milkbread ) and Easter candles. This was a really nice touch.All in all, the hotel is great, but the kind and attentive staff make it even greater. I loved my short holiday at Porto Platanias and will definitely return.

The air-conditioning in my room ( on the 1st floor of the Plaza di Porto building ) was not working. It's not a big problem now, but it will be later, as the temperature is getting higher.

location was good

check in process was as complicated as immigration at the airport . we had to wait for one hour . we had booked meal plan with dinner but there were hidden charges like they would charge for drinks and even water . Staff in dinning area were not friendly . swimming pool was too crowded and beach was too crowded and Yiu would never get a spot

Fantastic hotel. Definitely recommend this place- The hotel is big but well organized. There are several swimming pools, nearby beach and plenty of sun beds- Food was exceptional. The best I had in my 20 years of travelling. I could stay in the dinning room for my whole stay (joking). Variety of food and perfectly prepared. 11/10- Staff friendly and helpful- Hotel rooms and hotel facilities very clean and well maintained- Good Wi Fi everywhere- Spa and gym for adults and pool tables, table tennis and different games for kids available- Good vibe, nice evening bar with a chill out music that I really enjoy- Bus station to amazing Greek city only Chania few minutes away from o hotel (ticket 2 euros one way)- Reception for the late check ins (we arrived at 3 am and had food and drinks provided)- Great value for money (we were all inclusive)

That I didn't stay for longer

We got upgrade to suite in Porto Platanias Beach Luxury Selection (300m from main building). Suite isn't big but has two bath rooms. There is small quest parking in front of the hotel. In case it is full, main building has another big parking. Hotel stuff is very friendly and professional.

The room was just superb with a lot of space and outdoor terrace (in our case). The beds were a dream and we really slept comfortably.It was sparkling clean everyday! Breakfast was amazing with so many options. The entire property is well kept and the staff is very sweet.We really have only good things to say about the place - we highly recommend! The location is very central, lots to do around - shops, tavernas, beaches.

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I really liked that the hotel is relatively new, there are 5 pools and 2 playgrounds which was very important for us travelling with my little daughter. The sandy beach was also close to the hotel - and there were an amazing number of good restaurant to choose from for dinner (so I highly recommend going with breakfast only and discover places nearby).

I had the worst nighttime experience in my life thanks to the bed in my room. I barely had any sleep on the first night, as we asked to convert the single bed to double - which the staff managed to do by adding an extra layer of mattress protector ON TOP of the one already on the bed, plus the linen, etc. The bed was soft and bumpy, until I had enough and removed the extra layers (and my wife moved to the sofa bed). The rest of the nights were not too pleasant either as the beds were too soft for my taste and I hated the pillows as well.

Everything was amazing within the resort . Pool, breakfast , rooms and staff. We loved the location

The only suggestion I would say if I had to just to have the up stairs bathroom renovated also to match downstairs. And a coffee table or small dinning table down stairs. Just with 2 chairs so you can have somewhere for a meal. But otherwise everything was amazing - we loved it soMuch . Thanks for having us