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2 Star Hotel
I liked having a small kitchen.
It's close to John Wayne (SNA) Airport which is what I needed for a morning flight. The building was clean enough for most inspections.
Permanent residents were smoking in their rooms
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2 Star Hotel
Advertised they accept pets. When we arrived, the staff said no pets and we were not allowed to stay.
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3 Star Hotel
An excellent place to stay when I'm in Orange County, CA. Very clean, friendly staff, great breakfast----what more can a traveller's ask?!
Great Location Friendly people
The location and the included breakfast are definitely highlights of this hotel.
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2+ Star Hotel
Run down, poor maintenance both in and out. Stains and cigarette burns on carpet. Paint peeling off front door of room. Grounds dirty dog poop everywhere.
Hot tub and pool did not work, bathroom door didn't shut, bed and pillows were very uncomfortable, and the second tv didn't even work.
Price
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3 Star Hotel
Everything was great. Very nice layout of the room. Nice balcony. Hotel employee and the staff were excellent.
Location was excellent by the beach, front desk allowed us to park (by the beach) before check-in time, Suite was large and roomy for 2, kitchen was stocked with glasses, cutlery etc.
Location was perfect
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3 Star Hotel
The friendly atmosphere and the decor
Changed sheets every 7 days! Had to deal with bed bugs! Asking for refund
None
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2+ Star Hotel
Nothing really.
Best staff
It was very nice and was a good deal
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2 Star Hotel
They r clean and nice
Love how peace full it is
The staff were always friendly and knowledgable. I never had any issue with extending my stay multiple times. Even the security guard was super friendly.
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3+ Star Hotel
Clean, staff was excellent, location was good, breakfast was good.
The hotel room was clean, check in was easy. Cafe / pub breakfast was delightful. Music at the pub was perfect. Courtyard was well kept.
The quality of the hotel meets the expectations. WE stay here as often as we can when visiting the area. It is our favorite place in Lake Forest. Breakfast is always a real benefit.
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2+ Star Hotel
I really am impressed with the kind, professional and very helpful staff. The whole atmosphere of the hotel from front desk, to dining room to our room was warm and friendly because the welcoming staff. The room was wonderful beautifully furnished.
I liked the setup of soaps in the shower dispenser and the soap and lotion at the sink
Quiet and in a nice area. Hotel employee was very professional and friendly.
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2+ Star Hotel
Ample parking near a lot of food and the highway. About 20 minutes from the beach. Very reasonably priced for the quality in this part of the country.
It was in a convenient location
Free parking, free breakfast, close to interstate 5
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2 Star Hotel
The second room we order
Too many dogs and drug users
Inexpensive
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3+ Star Hotel
Very well managed, clean and comfortable hotel to stay.
The AC is so bad.
It was quite
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2+ Star Hotel
Easy check in and out.
none
This was my 2nd time staying here and o have been pleased both times.
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2+ Star Hotel
The employees Early check in Shuttle service
Place is easy to find.clean room and the whirlpool too.staff are nice not friendly (dinning people)but helpful
Toilet water continually ran. I reported it. Maintenance came and worked on it. Man said it was fixed, but it continued to run for the duration of my stay.
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2+ Star Hotel
This hotel is not maintained well. The elevator was broken so had to take the stairs to the 3rd floor. As an extended stay with a kitchen they had no utensils, The ?free breakfast? is instant oatmeal which was disingenuous advertising.
mini kitchen
Nothing
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2+ Star Hotel
The room having a kitchenette
Great place for extended stays
Parking was an extra charge and that is ridiculous.
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2+ Star Hotel
Close to the airport and other things
Free parking.
Very nice clean hotel
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2 Star Hotel
Location
The staff was trying their best
Proximity to the beach and harbor.
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3+ Star Hotel
Location, staff, rooftop pool and patio.
Stayed here once before with no issues so booked again when I was in the area on business - won't return.
The bed was very comfortable. The room, although small, seemed larger than it was.
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3+ Star Hotel
The customer service agent. He was very helpful and knowledgeable.
No hot water in the shower
The staff is excellent.
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3+ Star Hotel
Staff was nice
Cleanliness and location
A room Wi-Fi does not work for us. They even charge $15 per day for uncovered parking space in front of hotel.
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2+ Star Hotel
Location
The up grade was nice. Great breakfast and great staff
Very clean and customer service was 100%
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3 Star Hotel
The staff was outstanding! Everyone was so friendly and accommodating. I will definitely start again!
Location and easy checkin/checkout process.
Proximity to airport and amenities.
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3+ Star Hotel
Very clean, great amenities like gym and laundry. Friendly and professional staff.
The staff was top tier
staff friendly and helpful.
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3 Star Hotel
Pet friendly
The staff were superb!!! We arrived late, and requested a quiet room, (planes going by were loud in the lobby). The desk attendant, and manager gave us a quiet room, and we were extremely appreciative.
Location and shuttle from hotel employee Airport. Staff was exceptional.
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2+ Star Hotel
Smelled horrible, filthy bathroom
Very poor service
The only thing I like about the neighborhood is nice and quiet at the evening.
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2+ Star Hotel
hacienda style
Heated pool.
Beds,pillows,friendly desk personnel and friendly cleaning staff
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3+ Star Hotel
Clean, modern room
The room was comfortable and clean and had a great location
Location is amazing. They have a lot of different food all walking distance. At least 2-3 minutes of walking distance.
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3 Star Hotel
We have stayed a couple times in this hotel and were very happy with the cleanliness, staff and overall experience. Location is great with many restaurants, stores, Target, Walmart in less than 5 min drive.
Very clean and friendly staff. Location is nice and the room is larger than typical suites.
The included breakfast was great
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