HOTEL APART - Welcoming l Urban Feel l Design

Superb staff, fantastic room - super spacious and awesome breakfast. We appreciated the fan in the room and practical tips that worked to keep the room cool during Europe's big heatwave. The Hotel is seconds from the train station, an amazingly practical lower cost alternative to staying in Luzern city center.

Design, comfortable rooms, tasty restaurant food, good breakfast

Room sizeHotel positionBreakfast

Mattress, too soft

Design of hotel, restaurant food, location

The room is very big and comfort. The location is very good opposite to train station

It looks like the roof and portion of the wall is not painted although don’t know if that is design.

Staff very friendly. Room spacious and very comfortable.

There needs to be a second coffee machine available at breakfast time. The shower gel had no labelling - I would prefer to know what I am using.

Great location next to the railway station. Breakfast and dinner fine. Staff very friendly and helpful.

The room was very depressing and appeared to be in the process of refurbishment because the walls were bare concrete. Alternatively, it was being minimalist but I really didn't like it.

Superb

Had to leave very early and asked if I can just have a cup of cappuccino, which is often given freely from the breakfast coffee machine but they charged me 6CHF for that. It was unusual in comparison to my experience in hotels and I found it quite expensive for a hotel guest.

Secure parking in the underground car park for our electric assist trikesBike friendly hotelElevator from the parking garage to room levelWelcoming and helpful staff Good sized room with modern conveniencesModern bathroom Good breakfast

Opposite station. Nice breakfast and food in evening good

The hotel is really exceptional. The comfort, facilities, small details made the stay wonderfull. The room was huge and very clean. The staff is extremilly helpful. I will be back for sure.

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Very neat and clean, and location was pretty good too. Reception service personnel were very nice and friendly. And I should also give a special mention to the person at the Restaurant at night - he was very kind and friendly.

Some more options (even paid) in the mini bar and maybe some snacks would be useful. Also, I found it a bit pricey.

spacey rooms, clean

reception works few hours a day, no main hall for waiting

Reception was fantastic, I spoke with them prior to staying and the lady was very helpful, even letting us check in early.Various coffee in the room, free water, large bathroom and shower.Spacious storage.

Housekeeping were rude when I asked for milk or cream for the coffee in the room, as there wasn't any. They refused to give us anything, despite kitchen being open.Mattress was hard and uncomfortable, pillows too thin and uncomfortable, no spares in room.Old tv, unable to connect to media wirelessly.Fitness isn't open in the afternoon at weekends and for this price you would expect more in general.Cold at night

clean and welcomingnear the stationgood breakfastthe style of the room

pillow and mattress could be better

clean room, comfortable bed, big shower, and close to train station.

nothing in particular

Spacious room with great shower. Handy burger bar restaurant on site in a town apparently devoid of any other redeeming qualities whatsoever! Good breakfast.

Booking.com give the address of this hotel as Rischi and not Rotkreuz. This caused us to do a 4 km diversion and we didn’t find the hotel in Rischi. We notified the hotel stff of this error.

great fitness and restaurant

a little expensive

Wide room

There wasn't anybody at recepcion even we got there at the check in time

Large spotless room, comfortable bed and pillows, large bathroom