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About
Surrounded by trees, this traditional hotel enjoys a peaceful location on the outskirts of Heiligenhaus. It offers spacious accommodations with free Wi-Fi, a spa area and tennis courts. The individually designed rooms and apartments at Fletcher Waldhotel Nordrhein-Westfalen are warmly decorated with classic-style interiors and some are air-conditioned. Bathrobes and a hairdryer are provided in the marble bathroom. A buffet breakfast is served each morning in Waldhotel Heiligenhaus’s elegant Park Restaurant. Gourmet dishes can even be enjoyed in the conservatory or out on the terrace during warm weather. Bikes can be rented for the day to explore the scenic countryside. After an eventful day, the hotel’s modern spa area is the ideal place to relax. Free on-site parking is available. Fletcher Waldhotel Nordrhein-Westfalen a 30-minute drive from Düsseldorf, Wuppertal and Essen.
70 Reviews
- Cleanliness
- 8.8
- Staff
- 9.0
- Location
- 8.9
What Guests Say
- “The location was great, but it was only for those with a car. Cleanness was so good. The staff were nice.”
- “Clean, comfortabel rooms.Quiet location.Many restorants in the area.”
Top Amenities
- Restaurant
- Free Internet Access
- Free Parking
- Spa
- Fitness Center
- Pets Allowed
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Suite
- Accessible by lift
- Bath or Shower
- Bidet
- Body soap
1/4Apartment
- Accessible by lift
- Bath or Shower
- Bidet
- Body soap
1/4Comfort Single Room
- Accessible by lift
- Bath or Shower
- Body soap
- Carpeting
1/4Comfort Double Room
- Accessible by lift
- Bath or Shower
- Body soap
- Carpeting
1/4Deluxe Double Room
- Accessible by lift
- Bath or Shower
- Body soap
- Carpeting
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What Guests Loved
Based on 70 reviews
Pros +
- The location was great, but it was only for those with a car. Cleanness was so good. The staff were nice.
- Clean, comfortabel rooms.Quiet location.Many restorants in the area.
- A hotel located in a very beautiful and quiet location. Clean and warm rooms. Friendly staff and always smiling!Highly recommend!
Cons -
- I stayed at this hotel for one night and expected a higher standard of basic amenities from a four-star property. Unfortunately, there was no shampoo in the shower and no hand soap in the bathroom, which was quite surprising. There was also no toothpaste provided. These are essential items that guests reasonably expect, and I hope the hotel will address this issue to improve the overall guest experience.
- Actually nothing I can think of. The room was nice and quiet. The breakfast was good. So no complaints.
- Heating in room not possible to reduce.Room too hot
The location was great, but it was only for those with a car. Cleanness was so good. The staff were nice.
I stayed at this hotel for one night and expected a higher standard of basic amenities from a four-star property. Unfortunately, there was no shampoo in the shower and no hand soap in the bathroom, which was quite surprising. There was also no toothpaste provided. These are essential items that guests reasonably expect, and I hope the hotel will address this issue to improve the overall guest experience.
Clean, comfortabel rooms.Quiet location.Many restorants in the area.
A hotel located in a very beautiful and quiet location. Clean and warm rooms. Friendly staff and always smiling!Highly recommend!
Everything was very clean. The room was big and nice. For the paid price is a great value for the money
It was elaborate and even for a Sunday it was available early
Actually nothing I can think of. The room was nice and quiet. The breakfast was good. So no complaints.
We had a wonderful time! The hotel is very homey with a nice big room! The beds were cozy and the bathroom was a nice size. We plan to come back again.
Friendly staff Nice location Clean roomNice room
Heating in room not possible to reduce.Room too hot
Good Breakfast, small but cosy room with good amenities. Staff polite, very clean hotel throughout with good facilities and great food.
WiFi stopped working after my first night (Monday) which meant I wasn't able to join some business calls for the remainder of my stay. Staff weren't able to fix it and It was still not working when I left on Thursday morning. No English language alternative on Television without WiFi.
Beautiful location and building. Friendly staff. Good quality and soft towels.
Beds and pillows too soft for our taste. I was disappointed with the linens for the baby bed as it was worn and scratchy. Our shower door also leaked.
Overall experience OK. Clean room and very friendly staff. Good location on the edge of town, adequate parking.
Breakfast does not come close to value for money. We have paid less for much crispier bread and more choice in other German hotels.
Surrounded by nature, it's a beautiful hotel in a beautiful location. We particularly felt well taken care of by the staff and the owner's dog, Karl, who was delightfully friendly.
Breakfast in the room, would have been nice, as my mum has mobility issues which keeps her away from the buffet.
The breakfast was good, the location was not far from the city, The staff was friendly.
We spent 3 nights and I hardly slept the second night, right before a very important day for me. Some people were moving furniture starting from midnight until the early hours of the morning, loudly talking to each other. It seemed there were in one of the rooms above or below. I tried calling the reception twice, no answer. An hour later, when I was trying to go back to sleep I got a call and there was no answer on the other side. I later found out from the reception that these people had been moving the patio furniture the whole night right in front of our windows, on the the hotel patio!!!The receptionist apologised for the trouble caused and did not charge us for the breakfast that morning.The mattrasses in the rooms are the cheapest or the worst I've seen in my trips for the past years. The rooms are very outdated, you can hardly find any electric sockets near the bed, and if you find any, they would be right behind your pillow.
The breakfast was splendid, the room was nice and very clean. Especially the bed was very comfortable. The location is very nice as well. We had been in this hotel about two years before, we came the second time and thought we would know what to expect. The restaurant in the evening provides some delicious dishes which we enjoyed.
We stayed for a week. On booking.com the room was offered to be bigger than it actually was. Furthermore it was announced to be 4star with bathrobes and toiletries. These were actually not offered when we arrived with the exception of wall mounted washing gel. Then after request we got bathrobes "free of charge" on the second day of our stay. At the reception when checking out we were told that the high price (>150Euros) reflected the local price level because of a fair in Dusseldorf. To make exact planning of travel possible the page on booking.com should show opening hours of the restaurant, especially state on which days in the week it is closed.
EverythingSuper friendly staffGreat valueAmazing foodJust lush!
Nothing. Can’t fault it
Relaxed luxury. Wonderful helpful friendly staff
Our room 103 was a bit dark
Very convenient for our workplace. Lovely staff who are very friendly and chatty! Karl, the hotel dog is amazing. He will always come and say hello.
Kind people working
They skipped to re clean the room and I arrive in the evening of the second day with room like i left in the morning. Room very old need to be refurbished. Door of shower licking water going out in the bathroom floor
nice staff, great breakfast, clean room
the property is beautiful, vintage. it is a bit away from the city. so those who have travelled for work, may find it is away from the main area of the city. good for the couples who look for their own time and no disturbance.
Nice location and hotel, lovely breakfast, courteous staff! The room was lovely and quiet. Hotel has lovely surroundings and ample parking space.
Amenities & Policies
Amenities
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Health & Safety
- Health Services
- Daily disinfection
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 10 and above can stay with extra bed, subject to additional charges. Children of age 0 to 3 stay free with cot. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Use of the spa and fitness area is not included in the room price. The spa and fitness area is open from 17:00 to 22:00. Please note that the restaurant is closed and does not serve any meals on Sundays. There is an additional charge to use the Sauna of 15€ per hour.
Location
Parkstr. 38, Heiligenhaus
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