Old Quarter Hotel 1961

The day I arrived in Hanoi I was informed that they had no rooms even though I had booked well in advance.

The way they informed me at the last minute that they had no rooms available when I had already made my reservation a month and a half in advance.

Location seems close to the city center, only 300m away.

Very old like its name, Old Quarter. Poor facility, very very dirty room with full of cockroaches. No towel, no water, no hair dryer. Non sound proof wall, very noisy. Credit card is not accepted, only cash, which is not very convenient for traveler.

Great location Comfortable beds and spacious room

Really loud hotel, the walls are so thin you could hear people walking next door. We turned up and the room was only booked for two hours - despite us booking 1 night. This is our fault but was not clear at all when we booked. Bed had stains on and a lot of paint peeling etc

The front desk worker was nice. She was personable and friendly.

There was mold near the sink area in the bathroom. The room only supple with little towels for showering. The towels were size of a hand towel to dry off. My husband is 5"11 and weights 200lbs. It's hard to dry your body with a tiny towel. At night, there was a lot of arguing and fighting downstairs. It was extremely loud between 4 guys. They fought for over 15 minutes with continuous yelling and screaming.

Location was okay

When I got there they said I could only stay 2 hours so I didn't stop there in the end even though the booking said three days probably best to take them off booking.com but there's nobody wants a hotel for 2 hours really booking was form 20th and to the 23th waste my time nobody spoke English it was a lot of hassle why would you take a booking for 3 days and then say you can only stop there 2 hours

Good location

Was told i would be charged the vietnamese dong equivalent of £30 for my 4 nights, but magically, this was wrong when i arrived, and I paid £80.Staff were also not helpful at all. Spoke 0 English, but i dont fault them on that - it's not the USA or an English speaking country but very not helpful staff.Fridge didn't work and was disgustingCockroaches in the room, unclean sheets and unclean bathroom, and the window didn't close properly for privacy. If you are desperate, it's an ok place to stay, but I would not recommend it, I think the hotel runs some dirty practices in terms of scamming.

Central location - we used for 2 hour day use for a shower

Not sure if it was just the room they use for day use, but the room was dirty. I would not have liked to be staying overnight.

Nothing, the room had a smell and water everywhere. Very bad.

The hotel is a scammer, I have booked for one night but when I reached they were asking for more money for the whole night stay. Beware. I left this hotel and booked a 4 star hotel for the same price that they were asking for a night.

Location. Nothing else

Rooms and hotel falsely advertised on photos.Room was used and disgusting when i opened the door.Didn’t get the room i booked and got down graded rather than upgraded and still got charged rhe same price.

Only good things about this property are - this is located in the Old Quarters and takes the least price.

Room was very small without an attached bathroom or a bathroom without a door.No ventilation inside the room as there were no windows.Wifi didn't work.Receptionist doesn't speak/understand English well, hence, we had to waste a lot of time just to ask some or the other thing.doesn't accept payment by cards.

Comfy bed, relatively quiet, good location, nice bathroom, reasonable price.Very friendly staff (No surprise. This is Vietnam)Great value for money.

Location was within walking distance to the lake.

Property was nothing like the images shown online, these images are perhaps edited/enhanced. The room was dirty with stained bed sheets. The bathroom was tiny and worn, the sink leaked. The staff did not speak any English and so it was very difficulty to communicate with them. The towels were dirty and old. I stayed in a place much much nicer for half the price in a better location subsequently.

Bad

We left and got a refund due to the room being severely mouldy and uninhabitable.

very bad

the property is very dirty . the way they adversite is for hours . the hotel is smell . have to cancel the stay

location was fine

it was not clean. towels were dirty, bathroom had dry hair on window sills which looked like been there for some time. toilet had yellow signs. has mould on top. Wi-Fi was horrendous didn’t go to the room well. air con was spraying into the bed on us. the lack of care shown over this hotel was shown with the paintings being crooked.

Location was perfect and super centric. Everything was clean and the staff help us out with everything we needed.

The room had just a small window to an internal space so there was no natural light.

Great location for the price. We had to stay an extra to 2 nights to sort out our visas and the staff advised this was fine to do and we didn’t need to change rooms.

We paid extra for a “city view” room but the room had no ventilation and the window was blocked up and you couldn’t see out or open to get fresh air in. After 3 nights stay we had to go get all our clothes washed as they was damp and sticky from the room.

location is ok, not too noisy as Ta Hien but still close to center

the room was different from the picture, not as beautiful as the picture. No Staff was not at reception when we need help and checked out. We had to wait for 10min and leave the key without meeting her.

location

It was disgustingly dirty. Mould and dirt and dust on every surface. Dirty sheets, towels so thin with holes and stains. Not at all what the photos show.

they have lift. thats the only thing I liked.

super small, unclean, smelly room and bathroom. at 3 sides of bed there was no space and 4th had just enough to open the door. in the name of shower they connected hand faucet with the washbasin tap. water from washbasin was falling on the bathroom floor and not due to leakage but because thats where its outlet was in the bathroom floor. misleading advertisement on websites.