About
My Hotel 23 offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Taxi and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Hanoi.Reception services such as concierge service, express check-in or check-out and luggage storage are available to accommodate your requirements.Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours.Traveling with minimal baggage is achievable at My Hotel 23, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. Smoking is limited to specified smoking zones.Each accommodation at My Hotel 23 is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction.In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, instant coffee, instant tea and mini bar at your disposal. My Hotel 23 offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.My Hotel 23 provides a superb assortment of leisure amenities for guests to enjoy. Unwind after your day by exploring the salon and find warmth and relaxation.
24 Reviews
- Cleanliness
- 7.3
- Staff
- 8.1
- Location
- 7.9
What Guests Say
- “Great condition of this newer hotel. Friendly staff. Great security. Enormous rooms. Comfortable beds. Nice room amenities. Centralized…”
- “Massive room in a great location. A little noisy due to the aircon/extractor fan, but that it can be slept through!”
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Superior Double or Twin Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bathrobe(s)
1/4King Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bathrobe(s)
1/4Standard Room
- Air conditioning
- Alarm clock
- Bath or Shower
- Blackout curtains
1/4Standard King Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bathrobe(s)
1/4VIP Room
- Air conditioning
- Alarm clock
- Bath or Shower
- Bathrobe(s)
1/4Luxury Room
- Air conditioning
- Alarm clock
- Bath or Shower
- Blackout curtains
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What Guests Loved
Based on 24 reviews
Pros +
- Great condition of this newer hotel. Friendly staff. Great security. Enormous rooms. Comfortable beds. Nice room amenities. Centralized location.
- Massive room in a great location. A little noisy due to the aircon/extractor fan, but that it can be slept through!
- good location, huge room
Cons -
- Room had no windows and only one entrance. That is a safety issue in most other places. Sometimes bathroom drainage would give off a foul smell.
- Just the aircon being a little noisy. Everything else was great and the staff are very helpful and accommodating.
- SUPER LOUD, could hear every noise from the hall, the phone at the front desk, the next room and the room on the other floor and from the stairs, even could hear car noise from outside even though there was no window in the roomthe room is old and tiredthe bathroom had no door handleCOCKROACHES IN THE ROOM! put cups on them, could not kill them, asked front desk for help and left. the girl was so surprised they had cockroaches and promised to solve the problem. after coming back the cups with cockroaches were still on its place.fridge in the room was extremely loud, not good while people trying to sleep at nightevery night there were pay-by-hour clients, that is what this hotel is actually for
Great condition of this newer hotel. Friendly staff. Great security. Enormous rooms. Comfortable beds. Nice room amenities. Centralized location.
Room had no windows and only one entrance. That is a safety issue in most other places. Sometimes bathroom drainage would give off a foul smell.
Massive room in a great location. A little noisy due to the aircon/extractor fan, but that it can be slept through!
Just the aircon being a little noisy. Everything else was great and the staff are very helpful and accommodating.
good location, huge room
SUPER LOUD, could hear every noise from the hall, the phone at the front desk, the next room and the room on the other floor and from the stairs, even could hear car noise from outside even though there was no window in the roomthe room is old and tiredthe bathroom had no door handleCOCKROACHES IN THE ROOM! put cups on them, could not kill them, asked front desk for help and left. the girl was so surprised they had cockroaches and promised to solve the problem. after coming back the cups with cockroaches were still on its place.fridge in the room was extremely loud, not good while people trying to sleep at nightevery night there were pay-by-hour clients, that is what this hotel is actually for
The room itself was almost good for the price, however the hotel and the cleanliness let it down. Due to our experience we were refunded our money which we appreciated. We tipped the reception person as they were so kind and understanding, didn’t try to take advantage, but the manager rounded the corner and immediately started yelling at the poor boy. The concierge pretty much grabbed our bags and ushered us out as we could hear the manager screaming..
We found a used condom in the room, dirty tissues, dirty towels, cigarette butt. Staff were loud in the hallway until 3am outside our room, even though we were on the third floor. Although the rooms were OK, there are holes in the walls throughout the building leading to the outside. Pretty sure the hotel is used for a ‘pay-by-the-hour’ service.. looking back at the photos the red ottomans give that away.. Did not feel safe.
Very big rooms.Less crowded and busy street.
Smelly drains.There were cockroaches in the room.No common services you can find in other places (breakfast, laundry...).
i had a better stay at another hotel that was half the price .
the room wasn't what i'd booked , the tv didn't work . no food service or anything in the room fridge,
Huge room. Was fairly clean and had good facilities.
Location is alright a bit of a walk to old quarter. Not a huge amount of food places near by. Messaged the day prior to check in early and was told it was all fine to but when we arrived to the hotel we was told the room isn’t ready and had to wait till check in time of 2pm.
big room, good location
soundproof didn't work. can hear sound from out side the room.
There was a lift in the building.In a very cool and trendy district. Lots of cafes in the area.Was able communicate with staff using Google translate.
The place wasn't very clean. Towels/ bed sheets didn't appear clean.Lots of small ants on the tables.
Double room was huge, good facilities and shower. Guy on the front desk very friendly
Nice big room
No hot water for shower
Everything all right , only one night
I like their staff. Friendly and accommodating. .
Pleasant
Stain on the bedsheet. Tou know how would it feel to see such.Doesn't have any free water haha
Very good
Passable
Very good
Good
Very good
Good
Amenities & Policies
Amenities
Media & Technology
- Free Internet Access
Kid Friendly
- Family Friendly
General
- Refrigerator
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children 0 to 8 year(s) stay for free if using existing bedding. Guests 9 years and older are considered as adults. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Location
23 Bui Thi Xuan, Hai Ba Trung District, Hanoi
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