Milton Boutique Hotel

Not recommended, its a scam for the price & ratings

Everything. Smelly & dirty roomOutdated room Hot water not workingVery old bed & furniture Shower door was small & door was faultySuggested to renovate & throw unnecessary items.

The hotel located at city centre and all walking distance.

Need to pass by massage service at lobby area in order for you to go in and out from hotel. The plug point at the back of the bed so need to move little bit of the bed in order to charge since need to use universal adaptor. The shampoo and body soap in sachet and small.

Initially we got room 201, but for some reason we had to change rooms. They provided us with one which was nicer. They provide all basic amenities.

They charge 3% if you pay using a card. But, most of the places in Vietnam like Da Nang, Hue, Hoi An we didn't pay extra.

Location

NO WINDOWS. I don’t know how it is when you are reading this but ad is not stating that room is windowless. There is mold on the wall and if I understand correctly, it is in all rooms but in some it was painted over it, so you can stay but be careful.

Great location. Most spacious room of similar price range hotels in Hanoi that we’ve stayed at. Accommodating staff.

The part of the city it was in was good for getting around.

The Reception is at the back of a massage parlour.The room was dirty and mouldy. It smelt of mould and damp. The skirting board was coming away from the wall and the floor in the room and bathroom had lots of hair. The photos on the booking.com are not a true reflection on what this looks like. Don’t be fooled by seeing blinds/shutters as these windows look out in your the dark interior corridor.The bath had hair on the floor and smelt. There was hot water if you were to brave the bathroom. There was hot water and aircon worked. We made our excuses and escaped not staying there and found accommodation down the street. Plus side it’s cheap (for a reason)

Big room, great location, nice beds/towels. All the facilities you need.

Mold in the bathroom, other than that the room was clean. English communication of the staff could be improved. Took them a long time to point us towards overnight parking for our motorbikes. Overal we got a bit of an agitated vibe from the manager (also asking for high ratings).

Comfortable, good location and friendly staff

Big room with connecting door, the reception really frindly. We can late or early check in anytime

Location is great

The owner seemed quite eager to make money from me. He charged quite a bit extra for some buses that we got and he was keen to sell us other packages too

The room was very quiet and dark, allowed for a quite sleep in a very busy city. The staff were very friendly. Great location, very good coffee just on the other side of the street.

The room was dirty. There was visible mold growing in the bathroom and the air felt damp. Made it uncomfortable to have a calm mind knowing you were likely breaking in u favourable things.

Good location and room size.

We were on second floor, one floor above the staff and was very noisy. People speaking loudly in the corridors, door slamming, even one night waking up by a vacuum cleaner at 1:30 in the morning!! We had the double room so I guess when you go higher in the standard, you go higher in the building and get to be quieter!? It is a shame because the room was not on the street so could have been very calm but staff was doing its life whether you are there or not…

Nice location. The rooms are spacious, clean, and affordable

Lovely hotel, staff all very friendly and helpful. Clean! Great location as well, would 100% recommend

Very kind and helpful staff, great location! The property was everything we were looking for, a great spot in the city to make base for various day trips. The room was clean and the bed was comfortable. They did our laundry and offered hot book tours, etc.

Nothing I can think off. We got what we wanted for the price.

The location is ideal. Ten minute walk to the train street, beer street, lake and under a half an hour walk to all other points of interest (Ho Chi Minh Mausoleum, Temple of literature). Plenty of good restaurants close by and a circle K right by the corner. The staff were very nice and friendly. There’s always someone at the desk ready to help.

The shower pressure is not great and hot water was very hit or miss.

It’s a budget accommodation but it has everything we need. Although it was a short stay for us, the staff was very welcoming and made sure everything is okay. She helped book a taxi for us to get to the airport which is very helpful.

The owner was friendly and welcoming, She helped US in everything, position Is good

Hot water was not working, we asked It to be fixed but they never did so it never worked for the 4 days we were there.

I actually had a great stay in this hotel the day staff was so accommodating

It could have been better if they also give a free coffee….and the television seems not working as well…

I recently stayed at the Milton Boutique Hotel and had an amazing experience. The hotel is perfectly located in the heart of the city, surrounded by numerous attractions, shops, and restaurants, making it a convenient base for exploring the area. Whether you're looking to visit cultural landmarks or enjoy local cuisine, everything is just a short walk away.One of the standout aspects of my stay was the exceptional service provided by the staff, particularly Ms. Heart. From the moment I booked, she reached out to me days in advance, offering helpful suggestions for tours and activities in the area. Her communication was prompt and professional, ensuring that we felt welcome even before we arrived. Due to our early flight, she graciously arranged for an early check-in, allowing us to settle in as soon as we arrived at 7 AM.After a few days in Sapa, we returned to the hotel in the early hours of the morning—at 3 AM, to be precise—and Ms. Heart made sure our check-in process was quick and seamless once again. Her level of attentiveness and care really enhanced our overall experience, especially with her arranging a car service for our trip back to the airport, removing any stress from our departure.As for the accommodations, the room was incredibly spacious and immaculately clean, offering the perfect balance of comfort and luxury. The bed was extremely comfortable, and the room had all the amenities we needed for a relaxing stay. After long days of exploring the city, coming back to such a cozy room was exactly what we needed.Overall, Milton Boutique Hotel offers more than just a place to stay—it's an experience. The combination of its prime location, excellent service, and comfortable accommodations makes it a top choice for anyone visiting the city. I highly recommend it and will definitely stay here again when I return!