Hanoi La Vision Hotel

The location is excellent The staff were so friendly Great value for money Great cafe restaurant opposite with great food

This hotel is not at all like the listing describes it as. Don't be taken in by the 9.0 rating, it is not at that level, at all.It is in the Old Quarter so I expected a bit of street noise. There's quite a lot of that, but that's not the property's fault. The people talking loudly in the room below the stairwell until 2am are entirely the property's issue though, particularly as these were not other guests (as has been used as an excuse on other review comments), but people sitting in the family space behind reception. I had to go downstairs at 2am and tell them to shut it so I could get any sleep.The room is small, and again, that's fine as it's clearly listed as 22 sq m. However, it's dirty and dilapidated, and if it ever looked like the pictures in the listing, that was a long time ago. Obviously nobody does any cleaning. Check the pictures attached to this review.There's no lift, so we were lucky to be on the second floor - although that was closer to the noisy 2am chatterboxes and also to the cigarette smoke wafting up the stairwell that stank out the room we were in. I brought that to the attention of the front desk and they said "maybe it was the Chinese" - classy. There's no enforcement of the non-smoking though.The bed is hard and the pillow even harder. I barely slept all night due to the noise, loud conversation, smoke, light pollution from the aircon, and rock hard bedding. I only stayed one night and I would not have stayed for any more.We didn't take our chances with breakfast - and even though it's shown as included on the listing, we weren't told about where and when it was, and didn't see a dining room, so just skipped across the road to Cafe Hieu, (which makes a great egg coffee btw - the best part of our stay here).I brought these issues up when I checked out but was met with blank looks and a bill. I paid and left, and wouldn't return here if you paid me to.

Pretty much everything. I'm scoring a 2 instead of a 1 because the street noise and room size were things I knew about when I booked, but everything else was terrible.

Convenient location, friendly staff, comfortable but small rooms

A perfect Old Quarter location and incredibly friendly staff make this Hanoi hotel a great choice.

This cozy hotel in Hanoi Old Quarter offers a wonderfully convenient location and exceptionally friendly staff!

Small

Location was good and the staff was helpful. There are rooms facing on the Street and other to the back of the building. We got one facing back so it was extremely quiet despite the busy street. No elevator, might be an issue especially if being on the 4th floor.

Room needs renovation and more cleaning. The walls had a lot of stains and some mold. Room size could be a bit larger.

Great location in the middle of everything, if you don't mind the noise from the street. Staff was very friendly. It's a good apartment hotel (not a normal hotel) if you simply need a convenient place to sleep with no extra facilities or services.

Cleanliness was not 100% and everything wasn't in working order - for example, some of the electrical plugs were not working.

The location of the hotel was good and within walking distance of many attractions within the old quarter.

1.For some reason this hotel contacted Booking.com to say my credit card was declined, even though they took the payment and on conclusion of the stay I received an email to say my reservation had been cancelled. This happened to others in the hotel too!2. This is the dirtiest hotel I have ever stayed in. The inside of the drawers had cobwebs, there was dust in every corner of the furniture, the chair was stained and burst at the seam, the mirrors and the window were filthy, the lampshades were dusty and discoloured. The floor had been washed but not swept and there were peanuts and hair on the floor. The toilet pan had the most disgusting stains. This place has not been cleaned properly in years.3. There were no hand towels or floor mat and 2 bath towels were provided. The only place to hang towels is inside the shower area. The shower riser rail was broken. There was only one dirty, battered bin which was in the toilet. The water in the shower was either SCALDING HOT or cold. I was told you had to run the water for 30 minutes to get a constant temperature!4. The television didn’t work and I was told all the hotels televisions were broken. There was no attempt to fix it. Bedside lights were broken and hanging off the wall. There was a kettle and cups but no tea or coffee sachets provided.5. There IS NO SOUNDPROOFING WHATSOEVER. The hotel is situated near a very busy junction and horns blared from 6 am until midnight. There is a family living behind the concierge and under the stairs, I had no issue with that but when there is a toddler screaming at 11pm and men having the loudest conversations until after midnight then I do have a problem. I am a paying guest, not a volunteer so I should be entitled to some peace and quiet.I didn’t think to inspect the room before paying for it, I wish I had because I wouldn’t have stayed there.This hotel is in need of a deep clean and a lot of maintenance. If you decide to stay here, take my advice and inspect the room f

A very good locationin the centre of everything. Helpful staff. They helped me to carry my heavy bags upstairs. The receptionist was really a kind person. The room was small, but surprisingly cosy because of the little round table and an armchair by the window with the curtains. There was also a desk and a chair in the room.

It looked like the property saw better days in the past. The shower room appliences were very basic. We were unable to make the small refrigerator work with the cleaning lady. The fridge was also quite yellowish inside. There was no lift in the property. Climbing the steap stairs with the bags was little comfort. I stayed only one afternoon till the evening, so I can't tell if the bed was comfortable.

Was very well organised! You can change money, they have laundry and they organise amazing tours!! The room was simple but perfect for us!

Hotel location is very good and convenient! Room clean and airy because my room have window.

Room is clean, location in the center of Hanoi Oldquarter, very convenient!

We loved our stay at the La vision hotel. It was clean, comfortable bed. They provided water and toiletries. Air con was good as it wasn’t too cold, we were a bit sick after our ha giang loop so it was perfect quiet place to rest. Reception people were super kind and helpful. Both night and day receptionists were very friendly and they gave us recommendations about places to go and all. Overall 10/10 I would definitely stay here again.

Nothing to complain, everything was perfect .

Location is very good because it's in the center of Hanoi Old Quarter. Nice room and clean! The Owner very friendly!

We stayed here for 2 nights, everything was very good, my room is clean and window is good!. We like this place also because hotel in the center of the old town.

The room is clean, bathroom clean and full facilities. The staff is enthusiastic and helpful. This hotel has a very good location in the center of the old town in Ha Noi, we can go to many places from there.

Good location

The air con was extremely loud. It was impossible to sleep with it turned on. The pictures on booking look much newer. My room was ok but you can tell it's not recent pictures

Hotel is located in the center of Old Quarter, Ha Noi. Very convenient for walking and shopping. Room is clean and comfortable. Staff friendly and helpfull.

This is a quite convenient hotel. Because it is in the center of the Old Quarter so it's very convenient to go anywhere. Room is clean, friendly staff! Thanks

Our room was at the top of the hotel. Although a bit hight, but the windows are very airy and the room is clean. We really like it!