Madelise Adora Hotel and Travel

Clean, clear, cozy, spacious

the location is very good

the bathroom is dirty and very small, the room is tiny.

The duplex room was ideal for our needs traveling as a family. We liked the style of the place and the staff were so so helpful and lovely to talk to. Always had time for a chat. The location was great.

Our room has no window but it meant there was no street noise and we all slept in.

The Owner was exceptionally kind. A truly wonderful person. I felt sorry to leave early, as the owner was really doing her best and treating everyone with care, attention and kindness.

The photographs greatly exaggerate the quality of the hotel. The photos are perhaps taken with wide-angle lens etc. so everything looks very large, bright and like a top-tier hotel. It is not. Many budget Hanoi hotels seem to use the same trick. Watch out for "no cancellation" and "no refund". Although there was a window, the room felt cramped and dark, and the "view" from the window was of a dirty wall, with dead plants, dirt and debris. OK for a short stay, but depressing for a longer stay.

Location

Noise, small room

Its a nice chic hotel located in the midst of Old Quarter. Its a small hotel with nice clean rooms and good staff. Special mention of Ngau who was very helpful and kept in constant coordination. The place is nice clean and comfortable. Its in the heart of the old quarter and 5 mins walk to the bus stand if you want to catch a bus to the airport. Highly recommend it. The rooms are as per the pics. Highly recommend this place for people who want a short comfortable stay.

Location inside old quarter Close to all needs24/7 reception Local recommendations Cold Aircon Split adjoining rooms

The hot water pump can be heard during night time Squeaky bathroom doorNo elevator to the top level room Fridge did not cool the drinks cold enough.

Small hotel well situated. It's OK but nothing much. The personnel is polite and helpful, though better check the prices before ordering tours/buses

Window giving into the hall is not considered as a window. Photos are a bit old and misleading.

We had a great stay at Madelise Adora Hotel. The location is very central to everything the Old Quarter has to offer. There is no restaurant at the hotel but plenty of fantastic options close by for meals and drinks. The staff were friendly and helpful offering recommendations for spa services and tours and even ringing ahead to make the booking for us. Ngau made us feel very welcome every time we returned to the hotel from our adventures around Hanoi. The airport shuttle service seems well priced and convenient as was the laundry service. Nothing was too much and everything was offered with a smile.The room could do with a fresh coat of paint but it was clean and comfortable and even the noise from the street below didn't bother us.Would definitely stay here again.

Really nice rooms and comfortable. staff were very helpful and booked us buses when we needed them.

Very nice small hotel in the middle of old town. Clean rooms with comfortable beds and lovely helpful staff. I would recommend and would come back anytime.

Good room size, quite central. No window on the ground floor so quite humid inside!! Lots of noise from the reception area!

Staff were very accommodating and friendly. Happy to help book tours and taxis

Disgraceful

The air con was leaking and was horribly loud and disrupted my sleep. The sink was almost falling apart. The bathrooms have a really bad stench. The rooms are uncomfortable and extremely cramped and felt suffocating.After explaining the horrible state of the room 701 they were not able to refund our money which is disgusting. What a waste of money! Even after changing our room it was still horrible and my experience in Hanoi was ruined, never ever returning.

Comfy bed

Listed bath bu no rooms have a bath. Walls were painted nice once upon a time.... Now quite worn and chipped. Mould in bathroom. Shower only warm for about 8 minutes.

helpful staff. hotel with elevator. most powerful hair dryer and air conditioning I had in Vietnam.

Great location, comfortable bed and the owner was so helpful and accommodating.

Little but loud in the area but fine for us!

We enjoyed our stay in Madelise Adora. Definitely very good value for your money. They cleaned our room everyday which was very nice coming home for a long day of touring. They are very helpful with questions and they gave a list of their recommended food and the restaurants with the address which we made as our assignments and tried as much as our stomachs and schedule could handle. Everyone at the reception would always greet us with a smile and happy to accommodate requests and questions. They offer tours, transfers which is very convenient. It was in the heart of Hanoi's Old Quarter so everything is walkable including the lake and the weekend night market.

Lovely Staff .Small Hotel close to many places & facilities.

Great location but still quiet. Good value for money compared to other hotels in old quarter. Easy check in and a good price for airport pickup (although we didn’t utilise this service - I wish we did). Comfy bed (although it’s a large double it is still short, I am 5’9” and my feet hit the end).

Little bit of construction noise and from nearby school during the day but not a problem if you’re out exploring. Room had a window but it’s to a light well - not much natural light in room but again, not a problem if you’re out exploring.