Hanoi Sky Hotel

All staff: front desk, concierge, dining, housekeeping¿are amazing, nice, and go out of their way to assist and answer questions. Rooms are really clean. The breakfast is fresh, tasty, and consistent. Vietnamese/non Vietnamese options. Third stay here.

Excellent location in a pedestrian zone and kindness of staff who granted me a room upgrade

location is good, staff nice.

The shower water was very difficult to adjust. One night, there was only scalding hot water and no cold water at all, so I couldn’t take a shower.

Very central to restaurants and shops. And train street.

I didn’t like the breakfast. The restaurant staff did not know how to make a poached egg.

Clean. Simple.

Very busy with big tourist groups that were very loud and made breakfast a challenge.

Lovely comfortable room, very friendly and helpful staff. Location was great and the breakfast was good

One night I had noisy people checking in late and very loudly complaining right outside my door for around an hour when I was trying to sleep. Not a bad point for the hotel but maybe try to ensure guests don’t disturb other guests trying to sleep.

Confort of the bed and staff

Just the pressure of the shower and the breakfast had few options of occidental food, but was ok anyway

its near to everything. and the staffs are so friendly and accommodating. they upgraded us to deluxe room with a little welcome arrangement. That was so generous of them.

the bed is not made of spring mattress so lower your expectation. however it is soft. the smell of the ac seems to be of a smoke cigarette. probably due to other rooms not sure. however overall they made our stay perfect. we will surely come back though.

The staff was helpful, patient and nice. The location was good.

One room had a tub faucet that leaked over the edge to the floor, with a berm on the floor to contain the water. You could sometimes hear through the wall.

Good and quiet location. Many breakfast choices. Close to train station.

A small room and needed some renovation.

Thank you for the nice experience of staying in Hanoi, the beginning and end of the trip in Vietnam. You have extremely comfortable beds, the bedding smells good. I would like to praise your two employees at the reception, namely the woman with glasses, which she wore from time to time, and the guy with glasses, who was very talkative. Unfortunately, I don't know their names, they were on the 8th of January in the evening when we came back from the trip at eight o'clock. The boy told us in the conversation that he no longer consumes sugar, he drank one green drink. ?Maybe that's how he'll recognize himself. Both are very friendly, talkative, helpful and give off good energy. When the boy saw us the second time at the hotel, when we arrived after the New Year, he was very happy for us and it's really nice when the receptionist greets you like that. Both also speak English well. Once again, thanks and kudos to the team, the aforementioned lady and gentleman. Unfortunately, we didn't get to say goodbye to the two of them because they finished their shift while we were out for a walk. Thank you, Renata&Drazenwww. travelista.si (welcome to my blog travelista.si, soon Vietnam )

Room & Location

The staff was not so friendly. No welcome drink.. Some trouble checking in. They forced us to show pasport and make a picture of it, while in Europe that's not even allowed anymore (due to all the personal details which hackers/criminals can use.) A copy was not enough, they needed all details in the pasport. Breakfast was okay, but for this quality hotel we expected a bit more

Great location, train street just around the corner.. Not to be missed!Lovely clean comfy room, cheerful very helpful staff. Thank you for a lovely stay.

It is a great hotel, centrally located. The room was great, had working AC, breakfast was good. The staff was amazing, provided us with great recommendations where to dine as well as they let us store our luggage when we went for a 2 night trip to Cat Ba.

The staff are very friendly and helpful and the hotel is located very central with ease to many places around. The room was very clean and the shower was a welcomed joy.

The breakfast could be better, perhaps more recognisable offerings would be more suitable.

Perfect location for the train. Lake and other tourist attractions were a 10 min walk so perfect location

close to the railway road cafesclose to the main train station inmidst the party, but still quiet"good" breakfast *with your choice of omelet, eggs

relatively small room

It’s located right next to the famous train street in Hanoi. The room was small but had everything you need for a short stay

The breakfast had little choice and space for all the guests

good location, worth to stay

gap between for checking out and other checkin in the same room too rush. little bit uncomfortable

Great location, breakfast & staff

Hard beds