NT Elysian Hotel

The rooms were clean and it was easy to communicate with staff via the Booking.com messaging service. The female staff member gave me some great recommendations about things to do in Hanoi and pointed them all out to me on a map which was really helpful. The location is right in the action of the Old Quarter if that's what you're looking for.

This was the only place I stayed in Vietnam where it felt like I was being a bit scammed for my money. First of all, they offer an airport transfer service for $19 USD (which I took) but fail to mention that a taxi is about half of that price and just as convenient. Then, I paid up front for three separate stints at the hotel, but was never refunded despite having my room downgraded on the second stint and cancelling one night of the third stint (which I was entitled to on Booking.com). Also, the manager kept telling me right when I arrived that the tours I had already booked in Vietnam were overpriced and that he could get me a better deal, but I ended up being very happy with those tours. It felt like he was just trying to get a commission from a tour he was affiliated with.The rooms themselves are pretty dated, and unless you're facing the street the windows are covered with blinds that don't roll up, so you don't get any sunlight. The shower took a long time to get hot in the morning.I left my bathing suit in my room after my first stay and messaged the hotel about it the same day to let them know. They said they would check but then never did and told me it was gone when I returned.The location is right in the heart of the Old Quarter which is fine if you're looking for that energy, but can also be pretty chaotic the second you step out the door. I think in hindsight I would stay a bit outside of the area and walk into it when I wanted. Based on everywhere else I stayed in Vietnam (which was great) this place was a miss for me.

The location was fantastic

It was very damp, corners of the room had visible mold build up that smelled quite strong. Overall not a very relaxing environment to come back to, especially for the price we paid.

Location, shower.

Wifi mostly didn't work, rooms a/c was dripping in front of the door. The hotel is right next to a street food stall so expect some smell in the hotel.

Location, free bottle of water each day, nice and helpful reception staff

Old building, old bathroom, nothing special, bring ear plugs. Not sure why it has the ratings it has on booking.com

A great hotel, in a great location. The rooms are a decent size and comfy, the aircon is decent, shower powerful and its nice and quiet. Tony and his team go above and beyond to make you feel looked after without it feeling too fussy. Overall a great place to stay when in Hanoi.

Walkie & Tommy were always helpful. They organized 2 private tours for us with a driver of their trust and we were very happy with the service! As for the location, it can't get much more central.

I had a large comfortable room, with a/c, wet bar, kettle and a safe. The hotel is very central and it’s easy to access all major attractions. Staff r all great, very helpful and interactive and English is spoken by all staff.

Big and clean room. Location is great, with lots of food within walking distance. Owner was friendly and helpful.

Nil

Staff r very engaging, friendly and helpful, my room was large, internet good and the hotel location was perfect, in the middle of the Old Quarter. It is great value for money and I’d certainly stay again.

This was my third stay at NT Elysian Hotel in Hanoi, and once again, it exceeded my expectations.The hotel offers not only exceptional accommodation but also convenient access to well-organized tours to top destinations such as Ha Giang, Ha Long Bay, Sapa, Ninh Binh, and even central Vietnam locations like Da Nang, Hue, and Hoi An.The staff are incredibly friendly, professional, and attentive — their warm hospitality truly made me feel at home. Shout out to Tommy, Doha and Walkie, the best triple I have ever met. They treat you like family here. I was really comfortable, this is like my home away from home.The rooms are beautifully maintained and offer a high level of comfort. Occasionally, a few insects may find their way in, but this is to be expected in a tropical country like Vietnam and was never a major issue.Overall, my stay was thoroughly enjoyable and filled with memorable moments.I look forward to returning for a fourth visit soon.

Staff were so friendly and location was great

Wifi was a bit on and off

The location is good and the staff was very friendly.

Unfortunately this hotel is very worn down and does not look like in the pictures anymore. The rooms feel a bit 'icky', the walls are dirty, and the shower has mold. Not worth what we paid.

Extremely friendly and helpful staff is the only positive of this place

I am very sad to write a bad review seeing how friendly staff was, but unfortunately we were very disappointed with the cleanliness of the place - especially when seeing ants parade spreading around the room after we came back in the evening, as well as a thick layer of dust underneath the bed. We would probably change into different place, but it was too late, and we had a super early flight next morning. It was extremely uncomfortable, though, to sleep there, knowing there were insects all around...

A good deal for a single room in the Old Quarter, but it doesnt quite look like the photos.

Everything was as expected. The location was great, very central for old town Hanoi. Staff were very nice and helpful.

The rooms are spacious and clean and the staff are very friendly and welcoming, they are always happy to help with recommendations and greet to everyday when you come and go.

Host of property were very welcoming and offered cinnamon tea during check-in . It was very nice.The guy named Walkie is very helpful person and great in communication in English .It was very comfortable talking to him and other guys managing the property.Room and facilities were great.In general, rooms in most hotels in hanoi old quarter are small at similar price.I recommend to stay here and everything is at walking distance from the hotel.

Perfect location. The bed was big (2.00x1.80m) and comfortable. Nice and helpful staff.

There was mold in the shower.

Only a 5 minute walk to the centre, the staff really made this stay what it was. Always ready to assist and point us in the right direction. Always opened the doors for us and asked us if we needed anything brought up for the room

Excellent location in the old quarter for first time visit to Hanoi. Room was very comfortable. Hotel staff are friendly and can recommend some great hidden gems e.g food and souvenir spots