LA MANDARINA HOTEL & TRAVEL

Nice sized room with nice features and a comfortable bed, in a good location next to the lake and close to the old quarter shops and restaurants.

The balcony was smaller than expected, could just fit a chair on it so it was just about ok.

Great location and great staff

A bit expensive for this type room. Unable to use balcony door very hard to open and no curtain on window

It's good

WiFi, Netflix. TV

Room upgrade on arrival.Spotlessly clean and towels changed each day.Great location… 3 minutes walk from the lake.Brilliant helpful staff

The staff were terrific.

I stayed inside one night, I think for what I paid for the room, the hotel could provide Netflix or Box office movies. The only downside.

Lovely family run hotelIn the heart of the old quarter Action packed area

Hard to sleep due to noise outside

We arrived very early in the morning so ate pho for breakfast across the road while we waited to check in. The staff were very friendly and helpful and gave us some tips of what to visit while we waited for our room to be ready. Once we checked in, the room was spacious, clean and comfortable with a small balcony to look at the street below. The staff were kind and helpful throughout our trip. The street the hotel was on had lots of good places to eat and shop and some spas too. The location was great with everything being accessible by foot.

Very friendly and helpful staff. Rooms are beautiful and the location is great if you like to be right in the middle of the hustle and bustle.

Overall, the place was excellent and highly affordable. It had a fresh, airy feel to it and a great location. The staff were very nice too!

The shower did not have any doors at all and water went everywhere. You had to use a lot of towels to sop up the water after each shower. Also, there were no breakfasts included.

staffs were super helpful arranging for additional guest

hard to communicate in english, had to use google translate

Our room was really big and the bed was super comfortable. The staff was very welcoming and sweet, and there was someone there 24/7 - this wasn't necessary for us, but it's very nice knowing that there's always someone around to help, if needed.The hotel is perfectly located in walking distance to some great sights.

Great location. Lovely staff. Nice room. Great travel tips.

Nothing, it was great.

Location is well accessible to food and massage... transportation is easy from place to place.

Central location, great view and friendly family owned business.

Friendly and helpful staff. They offered a very good deal for the airport transfers which was cheaper than Grab taxi.

The property was clean and walking distance to main streets of Hanoi and that the main staff at the front desk spoke good English which made life easy

seriously during my stay I had no complaints

perfect location, huge and comfortable room with small balcony, fridge and tv working good !good service, owner and staff are very nice and helpful

The location is amazing. We are literally a few steps from Hoan Kiem Lake. We have an amazing view of the lake from our room.

The location is great and the staff are exceptional

We loved our stay three nights previously so decided to come back, unfortunately we could not get the same lake view room so we had the city view room. This room was spacious but there weren’t any chairs to sit on and no blinds on the window. The room looked like it hadn’t been finished yet as there was an electric cable hanging from the roof.

Owners are super nice and friendly.Massive spacious rooms.Nice and clean.Suoer close to main attractions and night market on weekends.

Only a couple of things needing changing which isn’t too much. First, WiFi in room needs improving. you can get WiFi, but has to be near the door. Just needs a booster plug in room. Second was hot water for shower, notsuper important when it’s so hot in Vietnam, but nice to have the option