Suddha Boutique Hotel

Location was great. And compared to same class hotel room is clean.

Cockroaches are there in the room. At night their crawling is very much auditable as I was working at night. Also the bed provided was a combine of twin beds and on top there was a comforter. But either of us moved to center of the bed you can feel the gap and it’s quite uncomfortable.

The property is well maintained and clean. The photos are realistic and we got a last minute reservation due to the helpful staff

Excellent location for me and close to the Catherdral and great restaurants.

NIce room which was clean but a little dated.

The installation have been quick,The owner didn't asked me to put a review (pretty rare in Hanoi)the room was clean, spacious and comfy,I've changed my hotel every day during 1w, for a budget around 30 to 70audfor 50aud this one was the best.

The room was so beautifully decorated and the bed was so comfortable and soft ( a rarity in Vietnam ) . The hotel was in a busy area but down an alley , so the room was silent and completely dark. Lots of great restaurants nearby.The staff were really sweet. They don’t have much English , but as long as you have Google translate it’s fine . I would also say , they have a lovely rooftop terrace which they don’t promote enough . Would highly recommend.

The TV had a bad signal , so difficult to watch .

Everything was brand new. Only the bath towels were worn and had some yellow stain. The faucet leaked water underneath when I opened the robinet. However excellent location and cleanliness of the bedsheet and pillows. Spacious room as well.

I understand that the hotel has newly renovated and opened, but the owner really needs to change their bath towel collection.

Nice rooms, great location.

Communication with staff was not great as they don’t speak any English. No flexibility with check out even though they were quiet. Expensive laundry and charged for a cold shower after checking out.

The facility and location of this hotel are good, but the staff service and the value are normal.

The Hotel is not ready for check-in at the time of arrival around 2:30 PM. I leave my bag there to go around for a look and go back in the mid-night.The staff gave me a double room while I book a twin room and charged me the cost of twin room. Then, they asked for pardon only. Later, they discount the different between twin room and double room as per the price on the web. A very little amount.

Spacious rooms, superb quality in furniture, great location, friendly staff

Housekeeping forgot our room on one occasion

Bad

When we arrived we were supposed to be 4 friends at the same hotel but they over booked so one of my friend had to go to another one. We booked a room deluxe supposed to be with a balcony and a bathtub buy when we arrived the rude receptionist told us that the pictures did not represent what you book for. He was super rude, he did not speak English at all and was not willing to help. This hotel is a scam don't go there !

Beautiful, quiet room. Clean, close to everything. Friendly staff.

Comfortable, helpful and friendly staff . Room very clean Good location , many shop food near hotel .

I got a room off booking.com for a very cheap price. The hotel is located in the heart of the touristy area, in a little alley. It is walkable to many places, accessible to restaurants, shops, and is a few steps away from the cathedral. The hotel is newly renovated; it looks beautiful, even luxury, very clean and neat. With the price tag, it was a very good deal and I also extended my stay. Definitely come back again!

Nice comfortable beds and clean room

We got to the hotel and was told that we had to stay a night in the hotel next door for some reason which was slightly inconvenient. When we went to check into the room we had booked the following day we were told we had to wait for house keeping to clean the room which again was inconvenient as we had booked 2 nights at this hotel originally so we didn’t need to wait around going to different hotels checking in and out

Absolutely beautiful hotel it was clean and modern. The bed was comfortable, shower went hot quickly and it was powerful. The owner was helpful and informative

The room is amazing! Lovely location

The bathroom wasn’t fully clean and hair was still in the drain

Great location

Not worth for money . Aircon not work at the first night we arrive. The bathroom was blocked. The night staff really not friendly at all. The towel very cheap quality ( torn and old) event the blanket also get torn the cleaning not good at all, under the bed full of dust.

Rude and threatening staff, worst experience in Asia

Worst customer service in a 4 months trip in Asia. We asked to extend our stay by one night and it was confirmed we could stay. When we came back in the afternoon, the owner asked for double the price instead of the price agreed and thrown us out without giving us time to pack when we didn't agree to pay that price. The owner was very aggressive and threatening, we would not advise anyone to stay here

Great location, the room was nice and the bed was comfortable

i liked the staff who was friendly and helpful. the bedroom was very comfortable, ac works perfectly, everything was clean, the wifi was fast and reliable. the hotel is well located.

everything was good, the shower water pressure could be stronger.