Hanoi Vacanza Premier Hotel

The hotel is very well located within the Old Quarter with a number of restaurants and cafes on your doorstep. Pleasingly there was very little noise that could be heard from our room on the fourth floor. The breakfast was solid and they provided packed breakfast boxes for anyone needing to leave early in the morning.We were also allowed a late checkout of 3:45pm instead of the standard 12:00pm because my mother was not well and needed to rest as much as possible before making our way to the airport - this was much appreciated.

I booked for a double room which should have had two double beds. However we were only given a room with one double bed plus one roller bed as can be seen in the photos. They didn't even tell me upfront and it was only after checking in that I realised we had been short changed. Hence I have marked down my rating of the hotel.

The staff were lovely and accommodating. Loved the room with the balcony where we could watch the world go by, the room was also a good size with a comfortable bed.

Everything was good including breakfast, cleanliness, staffs, location and price. I really liked my balcony room. It was clean compared to other hotels in Hanoi old quarter. Overall, I have no compliants about the hotels at all. All the staffs were nice.

We requested the interconnected room with balcony and window. One room had balcony and the other that was interconnected had to have not much window since it was right behind it. I just felt bad for my travel mates that had to stay there. That was the sacrifice we had to make.

Great location—can’t be beat! Clean rooms and bathrooms, great breakfast! The rooms were quiet and soundproof enough for being in the middle of a city. The staff was very helpful, they assisted us with our airport transfers and a few other questions. They even packed us a takeout bag for breakfast for our early flight.

Nothing, really. Met my expectations for a property of this type (2-3 stars level).

Friendly staff, nice location, okay breakfast.

The room felt a tad claustrophobic, only a small window that went out into some kind of inner alley.

The hotel is very well located, next to shops. The rooms are very cozy, we feel comfortable. The staff is friendly and attentive. Breakfast is very good, ! A special mention to Lucy who is kind and who gave us good advice for our stay in Hanoi.

The hotel is wonderful. The rooms are comfortable and very nice. The breakfast is amazing. We had booked only one night originally, but we wanted to stay two more nights so we liked the hotel. I would especially like to thank Lucy for her kindness and tourist advice. I would also like to thank Daniel for the beautiful photos he took at breakfast and for his quality service.

Good, functional, clean hotel. Room was a little tight, but overall would stay again.

Location, staff and breakfast

Good location, clean and comfortable

TV didn’t work bathroom door handle didn’t work from inside.

Room is clean. Hotel staff is friendly and thoughtful. My booking does not include breakfast but the staff had kindly prepared some breakfast (bread, yoghurt, mineral water, banana and hot egg etc) for me to takeaway for my early morning checkout for my bus journey to Sapa.

Hot water is only available for a quick shower before it turns cold and you got to wait for a while before it comes back.

It's a great location in the middle of the old quarter and close to everything. Walking distance to most attractions, including the night market.The staff were very helpful organising tours for us.

It was a bit noisy at times and the rooms are smaller than they appear on the photos. But it's still great value for money.

Great location. Noisy! OK Brekky. Staff very friendly and helpful

Noise!

Well located

They did modify our reservation but charged us +18usd for a superior room that was not that different from the standard room. They said it was due to unavailability but it felt they just took advantage to charge more

Employee and location

Water was really bad. It didn’t clean enough the room. Towel was worn out.

Good sleep - one of the best in Hanoi ;) comfy bed - at least in room with terrace/balcony? - we bought offered reasonable price upgrade (so no idea about basic room - upgrade was worth the price!). If in mood - hotel is small so when greeting with staff you can feel as in significantly upgraded home stay (in good meaning;) In our room was great new air conditioner - enough powerfull and quiet - not disturbing over-strong blow to the bed - rare thing in hotels. Breakfast good for the Hanoi if not expect luxury.

If booking.com price will be 10-20% lower it will be great value, however still great for busy Hanoi - never know which will be good hotel. Seems all Hanoi hotels has lack of hooks for towels... and shelves for yor things;) Not an issue - just for information.

The room was very clean and comfortable. The people working there were kind and helpful.

Location was perfectly placed in the Old Quarter. Room with terrace had a great view. All the staff very friendly and helpful. Special mention to Tony and Lucy. Breakfast was delicious. Highly recommend.

This hotel is amazing! The staff is absolutely wonderful and goes out of their way to ensure you have what you need to enjoy Hanoi. The rooms are spacious and comfortable, with great a/c. Breakfast is delicious also! I looked forward to it every morning.

Breakfast BalconyAir conditioning BedsLocation RoomStaff