Lucky 2 Hotel & Travel

Great location in the heart of old town. Bed was very comfortable and room was clean.

A great location, close to bars and restaurants and great shopping. A lovely complimentary breakfast,

Mattresses were not up to standard

Property was clean except for the shower curtain was dirty. Good location. Friendly staff. Staff at main desk spoke English. Internet and air conditioning worked great. Felt safe.

Breakfast was very basic-fried eggs, rice, bread, bananas, one type of juice, coffee. Lots of road noise. Bring earplugs if your room is street side.

No breakfast was available

No drinking water provided.The bathroom drain were clogged.

Nice hotel , very central to everything at affordable price . Friendly and helpful staff

Very large room

Room had mould and needed a deep clean.Breakfast was terrible, cold fried eggs cooked hours ago, no offer of fresh eggs,one variety of fruit and worst coffee I ever tasted

Ha and Duoc were very friendly and helpful. Hotel was in an excellent location in the centre of Hanoi yet quiet and peaceful. I'd definitely recommend this hotel.

It was horrible. The staff, particularly the kitchen staff was rude and unwelcoming. The receptionist was okayish but we need to repeatedly request them for small things and we get tired to get the basic service.Only positive thing is room was somewhat spacious. If you want to merely sleep in hotel room, go for this hotel. That too, mattress is too old and washbasin and bathroom are hopeless. Food was bad and no varieties and most importantly, the kitchen staff is so unwelcoming. They don't clean the room properly.

Everything is bad. Staying in this hotel will make your experience in Hanoi is bad. Do run away from this hotel.

Good location (close to lots of spas and places for eating, also, if important, close to street marked for clothes and etc.), clean, comfortable and spacious. Everything was very good except one thing explained below.

8am we were waken up, after opening the door some lady (later appeared to be staff member) just took our room key with no explanation saying that she will return it after 5 min. After 5 min nobody brought it back. As we could not leave the room for the breakfast or etc. we went (after 50 minutes) to reception to get it back. Not fun to be waken up so early with no clear reason.

It's a perfect location in the middle of Old quarter, but still very quite inside the hotel. An official Grab taxi from the airport costs around 300K VND (11-12 euro) to get there. Breakfast is good with different choices and most of the staff is very friendly. I guess it should be considered as an alternative for an hostel.

The rooms were not clean. The walls are dirty and a lot of dust on the ceiling and chandeleer. Bad and shower are not well sealed turning the bathroom into a pool once used. The floor was cleaned every day. We wanted to extend our stay and booked on Booking.com and received a confirmation but got rejected at the reception. A confirmation of Booking.com has no value I was told in a rather cruel way. I left this place rather disappointed.

The location was good in old town, the staff were friendly and helpful with taxi to the airport.

The beds were pretty small and the room was small too.

Nothing except location

Room was cold, draughty and dirty. Not sealed around bath so shower leaked onto floor. Bed was very hard. Towels too thin to dry properly.

good room clean stuff helpful

Good location, fair price, helpful staff with booking taxi to airport, warm water

The bathroom was somewhat small and the floor got wet when showering (due to leaks between wall and the bathtub). The shower curtain was somewhat moldy.

Fantastic location in the lively Old Quarter but room was very quiet and peaceful. Large room with a great balcony/patio area. Staff really friendly and helpful and we were able to add on additional nights easily. Breakfast simple but tasty.

Water was luke warm for the shower but to be fair we didn't say anything about it so can't really complain!

Location was heart of the city.

Selected this property as this was showing included breakfast and Airport transfer. However breakfast there was hardly any and for return we had to arrange our own taxi.

I was in a room at the back with the most amazing balcony. These things were epic. The WiFi and bathroom are from the late-14th Century but free balcony makes up for this. Really nice place, safe, easy to manage and cool ?

Bog and WiFi

Loved staying there. We were on 4th floor but hotel has a lift to access to the room directly. Room was clean and comfortable. Location is within walkable

We stayed at Lucky 2 only 1 night and they did good job. Ha receptionist was perfect and helpful to arrange transfer to airport as well as suggest lots of local places to visit. Thanks again for having us!

Very friendly & helpful staff. Simple but pleasant breakfast. Room was quiet & a good size. Easy walking around the Old Quarter.

The mattress was the hardest & most uncomfortable we had slept on. Decor & fittings very tired, needs a refresh.