Anise Hotel & Spa Hanoi

everything went wrong , leaking in the bathtub , no soap , lockbox not working . dirty . towels seems not clean

Room was bigger than last time, and we had a great view

Bathtub is too high to get in and out?

Close to the Old quarter

No hot water, but the staff was responded quickly and repaired it within 30 minutes.

Close to old quarters and nice breakfast area

Little noise from outside

The hotel was amazing! It has an excellent service, lots of amenities and complementary services included. The spa was also very recommended and all the staff from the breakfast and restaurant, and reception as well.

Great hotel with really incredible staff. The location is perfect for exploring the old quarter and the rooms have everything you need for a comfortable stay. The manager was very helpful and made our stay very comfortable.

Fabulous hotel in a great location. Staff were all so helpful. Wonderful, comfortable bed, lovely room with everything I needed and a delicious breakfast buffet. Will definitely return!

Our stay was very pleasant and enjoyable. They looked after us and made sure we got the service we needed, from restaurant recommendations to spa reservations. It was also located in the heart of Hanoi old quarter, so easy to get around. We will stay again and again whenever we travel back to Hanoi.

Hands down it is one of the best hotel in Hanoi. Awesome hospitality. All the staff are friendly and very helpful. The hotel is exceptionally clean.

This was an amazing hotel experience! It has a beautiful lobby and the room was just as beautiful! I felt very well take care of! If visiting Hanoi this is an amazing hotel to stay at and I highly recommend!

Our stay always welcoming and well accommodated, with attentive and warm staff.The service across the board was efficient and without fault with superior service form the reception staff in particular.The room was comfortable with lovely amenities and the best shower I’ve had in our holidays in Vietnam.

Service and hospitality at this hotel were outstanding! Our stay was exceptional, highlighted by attentive staff. The hotel breakfast was also superb and we received fantastic recommendations for dining and activities around Hanoi. Highly recommend the Anise to everyone and looking forward to staying again in the future!

An excellent hotel in a great location in the Old Quarter of Hanoi with super friendly and helpful staff. Modern and clean rooms with comfy beds. All the sights were in walking distance of the hotel and the staff can help anrrange any tour. I would definitely recommend!

Wonderful stay at Anise! Exceptional customer service from start to finish. An awesome location. Wonderful breakfast. All the staff were very kind, generous, and helpful. We had a great stay and would recommend to others!

Great hotel and service in Hanoi. The staff, the rooms and breakfast were great. We will definitely be back.

We has wonderful stay. The entire staff is outstanding. Service is excellent. Breakfast is delicious. Would stay again on our next trip to Hanoi.

Our stay at Anise hotel was a wonderful experience. Location was fantastic right in the heart of everything. The rooms were clean, spacious & beautifully decorated.Most of all the staff were so kind, friendly & helpful. I would definitely stay again on our next Hanoi visit.

Great reception from friendly professional staff . They were helpful and informative through out our 3 day stayThe rooms were clean quiet and comfortable. It had plenty of the normal facilities of a high quality hotel. The breakfast was exceptional with a wide variety of cuisine available.

Pretty hotel with amazing food, lovely breakfast and comfortable beds and rooms. The staff were attentive. Great location in old quarter close to all attractions.

The hotel is in good location, rooms are big and very comfortable the staff were very nice and helpful. We came to Hanoi and then continue to Sapa, return to Hanoi then Ninhbinh, we left our big bagage in the hotel they let us do it offer us place and all with a big smile.