Toprak Hotel

Central location, Good deal, Good breakfast

Parking was a little difficult, but it worked out.

Everything was good... The staff were very respectful... The hotel was clean... The location was very good... The only d

The manager of the hotel and the whole team were super friendly, helpful, and hospitable. They made sure to help as much as they could. I think this place gave services just like a 5 star hotel. Clean, cozy, cute. There is a gorgeous British short hair cat that made my stay much more enjoyable. Breakfast was good too. My honest opinion to people who are looking for reviews: this place won’t disappoint you! You will love it! Safe and clean! Got more than basics for a 3 star hotel! Great location too!

Not about the hotel but I think the city for most part doesn’t have the air conditioning or cooling systems except for the malls. I could have rented a fan for my stay but the weather was good and didn’t bother me at all. Again, for a 3 star hotel, I was surprised because comparing to many 5 star hotels there, they did fantastic!

Great location, good value for money, staff speaks English

I stayed 7 nights, no room cleaning, not even a change of towels, which is the minimum in any hotel. Staff needs to be more friendly/welcoming, as they rarely acknowledge your greeting/presence or look at you when they hand you the key; it just feels uncomfortable.

Solo 71-year-old traveler in Room 302. Most importantly, the staff & management. The staff is always inquiring if there is anything that they can assist with. The otel mgr. Mr. Harun is a wealth of local travel knowledge, & will assist you in all your local & continuing travel/transport needs. The shower pressure in my room was absolutely fantastic with hot water. An abundance of towels. If you want the linens changed, just ask; not automatic. The outdoor temp was mild, so no need for a/c; I just left my bedroom window open. Location great: smack right in the middle of the bazaar with everything you need just a stone’s throw away. Room has a mini-fridge: great for keeping fruits & bevs chilled. All this for a great price: as we say in America, “A great bang for your buck.” And the breakfast was adequate; a typical Turkish buffet, even tho I don’t eat a big breakfast. It worked for me. But you’re right near historical “Breakfast Street” if that’s your thing. And the elevator is a plus, even tho I walked down the stairs all the time.

No chair in the room if one wants to write on the table. And the room lighting was a bit dim in the evening; no issue during the day as great sunlight.

The staff was really careful and kind. They helped us out with every single request or doubt that we had. We had a really great time at Toprak Hotel, and thanks to Harun, we managed to do plenty of day trips and visit a lot of places ?

You should keep in mind it’s a 3star hotel. For the price it was good, poor breakfast, very nice location, friendly and helpful staff.

Wifi and breakfast was very bad

I'd booked this property for my friend and his family, and due to a network antenna error, I had mistakenly booked the room twice on the same date (and it was no cancellation). The hotel manager very kindly cancelled one of the rooms at no cost, and I am very grateful for their kindness.

Very clean, comfortable and kind reception.

The warm water could be better.

Very good value for money. Helpful, friendly staff. Free çay in the afternoons.

No soundproofing so can hear a lot of noises at night. During the night you may be woken often depending on who is returning late and how considerate they are of other guests. Not a problem for us but worth considering.

Nice location, security was good. Staff always there. Good breakfast and free tea all day. Fridge in room. Nice area with local people

All the tour menu are in Iranian and non-English so makes it hard to book things, in the end I organised myself.

Friendly staff and cleanliness. Location was perfect

Good location, close to many restaurants and shops in a friendly neighborhood. The room and the bathroom were clean, the shower was hot. The owner was very helpful and welcoming. Loved the big breakfast.

I understand that it's only hot in summer, but the room was very hot in the evening. I tried to sleep with the windows open, but there's too much noise in the evening. A fan might have been helpful. But maybe that's because I'm used to traveling in Asia where a fan is more or less the standard.

Staff was very helpful - speaks English as well as Persian/Farsi for the loads of Iranian visitors. Room had 3 beds so more than enough space. Bathroom very nice. Hotel breakfast was good but while in Van you also must visit "breakfast street" and lash out on the local specialty breakfasts at a "kahvalti salonu".

No option for any smaller rooms for 1 person at a reduced rate but I suppose that is not the dominant market in Van.

We had a nice stay, the staff are very kind and helped us with any requests that we had. the room is spacious and clean. Breakfast was abundant and delicious and the position is perfect, you have whatever you need in walking distance.

everything was fine

Rooms are clean, cleaner than some others more expensive hotels. Good stuff. Breakfast is modest but very good quality. Location is also good, local food in 5 minutes, streets with shops and cafes in 10 minutes. Also you can find a bus stop in 10 minutes so it's easy to get anywhere in Van or close area not using a taxi.

No air conditioner. The rooms are a little bit tired.

+Staff/Personnel

-Old beds and furniture-Small breakfast selection, no coffee-Very slow internet-Loud at night-Expensive

BELOW PAR

Chinsy on the breakfast: the mgr lit watches u in video(!), and if u take too much fr the breakfast table, he lit cones up fr reception(!) into the dining room to shame u (!) in front of everyone.OMFG: WTMF?!

Convenient location, easy to take public transport up different locations in town and to the bus station.Friendly manager; he can organize a trip in the area if there are more tourists around. I had a large room which was nice and comfy. A central street with many restaurants and cafes nearby.

The non-refundable policy for the hotel booking. I later had to cancel one night due to flight change and it was only partially possible; the hotel accepted but the booking was still never changed, so I had to pay the charges / taxes for the room.

The manager was extremely helpful in every aspect, such as providing useful information, organizing trips and transportation, and showing interesting places not to be found in guides. The room, breakfast and wi-fi were fine.