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2+ Star Hotel
Maid is rude hateful and foul. Acts like she doesn't get a wage. Also talks mean about everyone including the owner. Need to be replaced by a friendly illegal immigrant .
Lo
I was bitten on by bedbugs on both my arms from the elbows to the fingertips
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2+ Star Hotel
It was a very clean hotel
The Rooms Are Spacious! The Game Room! Most Of All The Staff! Staff At The Front Desk! Staff At The Front Desk! Very Knowledgeable And Friendly! Customer Hospitality At It's Best!
Clean
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2 Star Hotel
Nothing
Staff was cool
Big rooms
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2+ Star Hotel
The ocean view.
The location was perfect - right on the ocean. The room was updated and clean (not all are updated, but this unit was extremely modern and sophisticated). The check-in and check-out process was digital and convenient.
Everything
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2+ Star Hotel
No bugs
Some of the staff were nice. There was only one younger man that was very rude. Manager and all other staff were nice.
ABSOLUTELY NOTHING!!!
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3+ Star Hotel
Great location
I really liked the views of the dunes our room had. The mattress was also comfortable and the location was great.
on the beach heated pool
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3+ Star Hotel
Everything starting from the cleanliness, the ladies at the front desk where extremely nice and professional.
Our 8th time, and never disappoints!
Pool
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2+ Star Hotel
Hotel was nice just noisy from the construction. Great breakfast.
Cleanliness, included breakfast
Clean,convenient location to LIE,stores
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2 Star Hotel
How clean it was, the bathrooms shined nothing on the floor and no stains on the walls Beds super comfortable Staff was spectacular, checkinvery easy.
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2 Star Hotel
Location
Room was large and clean. Staff helpful. Good location ¿¿
Location, size of the rooms
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2+ Star Hotel
Proximity to town
Vicinity for the cost
The location to all the action within the town center of Montauk
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3 Star Hotel
Within walking distance to Montauk town. Right across the street from the ocean. Heated pool with an outdoor shower, free wifi. Nice hotel staff, very accommodating.
Location was the best aspect. Across from bra h and near Main Street.
i loved how low key the property is (unlike the vibe I feel in town). The staff was very accommodating and friendly! Look forward to going back!
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2+ Star Hotel
The front desk was friendly and helpful.
Price, cleanliness and wonderful staff.
Cleanliness and breakfast is great
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2+ Star Hotel
Service was excellent people extremely helpful
Very clean spacious rooms friendly concierge
The beds are the best. There was a mini fridge. The air conditioner was very quiet. Clean, quiet, and free breakfast. Price is great. I?ve chosen Holiday inns over others for a few years now.
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3 Star Hotel
Good breakfast,very adequate exercise facilities,overall cleanliness
Breakfast offerings,fitness center,proximity to stores
Yes a staff member told me she was not gonna let me extend because they wasn?t an extended stay hotel although I was only there 4 days .?. I was told and asked questions about my family members who was there with me and asked how long was I planning stay
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2 Star Hotel
showerno
It¿s just beautiful
location
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2 Star Hotel
Location and amenities
location is next to the beach, beautiful view, indoor pool, helpful, friendly and accommodating staff, free parking & WiFi, and near Montauk Plaza.
location and friendly staff
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3 Star Hotel
Well appointed unit with a comfortable bedroom and living space as well as a small kitchen. It was beyond perfect for my family's brief stay. Each unit varies in style and what amenities are provided so I made an effort to find the best space for us.
location
Spacious; beautifully appointed. Excellent value.
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3 Star Hotel
Rooms where nicley decorated
The size of room is good.
Furniture was old
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2 Star Hotel
Friendly Staff
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3 Star Hotel
The friendliness of the staff workers and the cleanliness of the hotel
No tub
EVERYTHING!!!!! HIGHTLY RECOMMEND
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3 Star Hotel
Privacy
Staff not professional not pleasant beginning with checkin Fire alarm ringing and given no info staff annoyed to be asked
Upcharged for parking. Nonexistent customer service at check in and check out as clerk was rude and was not responsive to room nereds. Also sole elevator in building was not functioning
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3+ Star Hotel
The cozy vibe
The hotel itself is very unclean and needs renovations. The bathroom toilets are leaking, dirty showers, smelly carpet. I stripped the whole bed for new sheets, they picked up the sheets from the floor and put it back on. Ants & roaches. Nasty place, NO!
TV did not work correctly. AC unit did not work properly as well.
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2+ Star Hotel
Clean
Great service, very updated and clean with well kept amenities (beach chairs, umbrellas, saltwater pool, bikes), one block to town and to the beach.
Super clean rooms, with simple and modern beach decor. Jacuzzi bathtub was unexpected and a special treat!
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2+ Star Hotel
Clean, near, friendly staff, convenient location and good snacks.
Service
I liked that my room was upgraded.
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3 Star Hotel
Fridge and small stove top , breakfast ok
Rooms were very nice, spacious and clean
Staff
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2 Star Hotel
Apartment was comfortable and very quiet.
The room needed to be ventilated prior to guest arrival
The room was quiet, clean, very comfortable. New linens, huge marble bathroom, super comfortable bed.
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3+ Star Hotel
I was amazed by how quiet the place is. Rooms are immersed in tranquility & silence. !! I loved it
Location
There is nothing I would say negative about this hotel everything about it was immaculate the room rooms, the lobby and the great hotel staff
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2 Star Hotel
Ease
Convenient and affordable
Fast and easy check-in
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2 Star Hotel
It was close to the town and right on the beach
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