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price per night
includes taxes & fees
2 Star Hotel
clean and quiet , staff is great.
Nothing
Its clean and comfortable , great staff.
price per night
includes taxes & fees
2+ Star Hotel
Staff steals
The entire staff from the time we checked in was great were very helpful to me at the front desk I will be there again in the future
There was little furniture. No dresser, No chairs or love seat. No phone. We chose Red Roof because we were traveling with our dog. Elevator was broken and I had to carry luggage and dog's kennel up one flight of stairs (I'm 78 years old). Awful!
price per night
includes taxes & fees
2 Star Hotel
I was able to see my car from my room
The staff and the personal customer service that's provided to everyone
Clean room friendly front desk
price per night
includes taxes & fees
2 Star Hotel
Dirty, outdated and looked like Crack hotel. We felt very unsafe. The management was very rude.
Not good
Nothing
price per night
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2+ Star Hotel
My room smelled like dog and smelled like no one had cleaned it prior to the point where i could not stay but the room was un refundable
The fact that they had a kitchen
The location of the hotel.
price per night
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2 Star Hotel
The price and location
Nothing
The price
price per night
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2 Star Hotel
Th staff and how clean it was
How clean and friendly the workers are
Close to the airport and low price. Staff was very nice.
price per night
includes taxes & fees
2 Star Hotel
Being new it was relatively clean and in good shape
clean , newer hotel. comfortable bed, clean sheets and comforter. this is an extended stay place so you have a small stove top and microwave with big refrigerator if you want to "cook".
Cleanliness
price per night
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2+ Star Hotel
Clean
Nice sized room
It was clean and the room had a lot of space
price per night
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3 Star Hotel
Housekeeping staff was very nice
Friendly staff and clean, cozy room. And hot tub!
The room was clean
price per night
includes taxes & fees
2+ Star Hotel
Parking
Amazing staff
The housekeeping team went above and beyond to make your stay comfortable. Rooms were exceptionally clean. Truly a non-smoking facility. No odor of smoke anywhere inside.
price per night
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2 Star Hotel
Hotel was quiet and in walking distance of good restaurants.
Nothing but the staff did his very best to m ake me happy changing rooms.
Location! Nothing else
price per night
includes taxes & fees
2+ Star Hotel
The location to stores
nothing.
Nothing! Expensive, noisy, and has a horrible breakfas!
price per night
includes taxes & fees
2 Star Hotel
Location and price
Location
People
price per night
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2+ Star Hotel
The pool was great. I liked the big room too. Lots of space. Awesome waffle at breakfast.
Location and that we could get an extra (pull out) bed.
The layout of the room
price per night
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2 Star Hotel
My experience changed drastically once staff put me in a non-smoking room to the back of the building. It was quiet and the room & linen was super clean compared to the smoking side. If you book for nonsmoking just make sure to clarify at checkin.
I was so disappointed this time because my room smelled awful and I seen 4 roaches in there I told the clerk and nothing was done I was very upset because I stay there all the time and they didn't do nothing for me
Clean ,the room was very clean
price per night
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2 Star Hotel
Nothing
Nothing
Staff was good.
price per night
includes taxes & fees
2+ Star Hotel
My sink was stuffed up. I could not run water or it will overflow.
Was clean room and comfortable linens
Terrible. Broken furniture, paper thin walls, noisy night and day. Generally gross. Sketchy AF. Not worth the few dollars I saved.
price per night
includes taxes & fees
New construction and great bathroom.
Double charged my card. Room was dirty
price per night
includes taxes & fees
2+ Star Hotel
Cleanliness, staff friendly
room and hotel location
The staff was amazing.
price per night
includes taxes & fees
2+ Star Hotel
The friendliness of the staff
Location, price and underground parking
The room was clean and the staff was friendly and helpful. Great location, and a great value. I will stay here every time I go to Richmond.
price per night
includes taxes & fees
2+ Star Hotel
Friendly staff. Quiet room close to I95
No Friendless , not good customer service and the place looks weird .
The fact that I didn?t have bed bugs or roaches in my room, thank god!
price per night
includes taxes & fees
2+ Star Hotel
I was delighted with this hotel, as it surpassed my expectations -- it was spotless, quiet, comfortable room temp, huge room, lovely staff both checking in and checking out. I couldn't give it any higher rating --- oh, and the price was outstanding!!
Location
Customer Service very good. Room was clean. Free breakfast was well stocked with good options
price per night
includes taxes & fees
2 Star Hotel
Online states there is breakfast. There was none. Rug in the room dirty. Was told there was tea bag in the room, but there was none. The hotel did not meet my expectations
The location
The location to local food, shops and the interstate
price per night
includes taxes & fees
2 Star Hotel
Nothing
Went to use the sink, pipes were attached, but not tightened. Water went all over the floor. I had to put ice bucket at pipe to catch the water. Also, shower nozzle is sitting on with NO screw holding it on.
Mosquitoes
price per night
includes taxes & fees
2+ Star Hotel
Location. That's it.
Rooms are clean and ready when you need to check in. Staff are friendly and accommodating. Housekeeping is on the ball.
Every thing was perfect to me
price per night
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2+ Star Hotel
Manager
Price
Right off the interstate
price per night
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2 Star Hotel
Location, price and staff.
Absolutely nothing it was the most disgustingly dirty hotel I?ve ever stepped foot in.
When I choose a rate of $---/night, but taxes increase it to almost $80, it sure looks like "bait and switch" to me.
price per night
includes taxes & fees
5 Star Hotel
Staff, clean
The pictures on the website are very misleading. Not a 5 star hotel; a seedy 2 star motel at best. Upon entry, the room smelled, stains were on the bedspread, the AC unit didn¿t work properly & it¿s filters hadn¿t been replaced in months. Pieces of the
Nothing
price per night
includes taxes & fees
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