3-Star Hotel

Hacienda Del Caribe Hotel

Calle 2 Norte Entre 5ta Y 10ma Avenida, Playa Del Carmen, - Mexico
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Hacienda Del Caribe Hotel
1/28
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  • Policies
  • Amenities
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$45
per night

3-Star Hotel

Hacienda Del Caribe Hotel

Calle 2 Norte Entre 5ta Y 10ma Avenida, Playa Del Carmen, - Mexico
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Top Amenities:

Free Internet AccessHealth ServicesSwimming PoolAirport ShuttleFitness CenterSpaNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

8

Very Good

Based on 1252 reviews

Location Of Hotel

9.4

Hotel Cleanliness

8.2

Hotel Staff

8.3

Overall Quality

8

Show 9 Verified Reviews

About

Just 2 blocks from the beach, this Playa del Carmen hotel features an outdoor pool and tour services. Guest rooms boast rustic Mexican-style architecture. The decorations also include artwork and paintings that resemble the work of famous Diego Rivera. At Hacienda Del Caribe the rooms are spacious and will provide cable TV and telephone services. Each uniquely decorated room is furnished with Mexican art and a seating area. WiFi is available in the pool and lobby areas. Hacienda Del Caribe is located 5 minutes from the ferry dock and just steps from the 5th Avenue. The ruins of Tulum are less than 1 hours' drive away. Breakfast is available at a hotel located 984 feet away.

Guest Policies

Check-in:

After 16:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

Please inform Hacienda Del Caribe Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Airport Shuttle
Fitness Center
Spa
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Airport shuttle (charges may apply)
Daily disinfection
Family rooms
Free Wi-Fi
Non-smoking rooms available
Outdoor pool
Professional cleaning services
Spa services
Swimming pool
Tennis court & equipment

Guest Rating

8

Very Good

Based on 1252 reviews

Location Of Hotel

9.4

Hotel Cleanliness

8.2

Hotel Staff

8.3

Overall Quality

8

Pros +

  • We absolutely loved the extreme-traditional Mexican ambiance of the entire hotel. (So dont expect a contemporary hotel.). Staff are very warm & welcoming, relaxed and informal. Loads of restaurants within 2 minute walk. 5 minute walk to beach.
  • The location! Centrally located, proximity to beach,dining and shopping.
  • Hospitality, cleanliness and location were top of the list.

Cons -

  • Could be a little loud at times.
  • No hot water. However, that is not unusual and definitely not a deal breaker.
  • The shower did not get hot a lot of the times and didn't drain well.

Business Traveler (46)

Solo Traveler (162)

Traveling as Couple (370)

Family with Young Children (429)

Family with Teens (3)

Senior Traveler (7)

Group Traveler (148)

9
1/30/2024
We absolutely loved the extreme-traditional Mexican ambiance of the entire hotel. (So dont expect a contemporary hotel.). Staff are very warm & welcoming, relaxed and informal. Loads of restaurants within 2 minute walk. 5 minute walk to beach.
7
1/4/2024
The location! Centrally located, proximity to beach,dining and shopping.
Could be a little loud at times.
10
2/15/2023
Hospitality, cleanliness and location were top of the list.
No hot water. However, that is not unusual and definitely not a deal breaker.
8
11/15/2022
The location was perfect. It was just off of the main road with all the shops and restaurants but wasn't too loud.
The shower did not get hot a lot of the times and didn't drain well.

Room Options

1/5

King Room

270 sqft • 1 King

Air conditioningBalconyBath or ShowerBody soap

Room Details and Photos

1/6

Room Selected at Check In

270 sqft • 2 Queen

Air conditioningBalconyBath or ShowerBody soap

Room Details and Photos

Location

Hacienda Del Caribe Hotel

Calle 2 Norte Entre 5ta Y 10ma Avenida, Playa Del Carmen,