Extended Suites Coatzacoalcos Forum

The hotel was very clean and nice. Location is amazing right across the street from a mall that has an incredible food court that includes authentic Mexican food. Some of the best tacos I have ever eaten. Staff was great especially Fani she gets an A+.

The building is kept up nicely

There¿s no daily housekeeping and the laundry dryer was a bit pricey

The location, shopping mall was on front and another one on the side so you have everything a few steps away.

No coffee set up in the room and no coffee in the lobby so you have to go outside the hotel to buy one, they told me that they do room service once a week so if I need more towels, soap toilet paper etc. that I need to ask the reception desk.

Excellent location with top notch staffing

The pool area could use some help

The location is by far the best in the city Close to pretty much everything

The rooms were smelly like mold and dampness and I never got response when I asked for something at the front desk. Our toilet was plugged when we checked in and nobody helped us deal with the problem.

Location, staff solving problems very fast

Include Breakfast in the rate

Clean, comfortable, close to everything.

The kitchen it's empty, not even a glass or a plate, what's the use to have a kitchen with no utensils to cook? 2³³³⅗

Location was good

So dirty, old ac unit and roaches. Dirty shower

No breakfast

The property looks well worn. There was a dead cockroach on the floor. The bed didn’t have a sheet to sleep under. Had pretty high expectations because of the reviews on Booking.com and this is the first time the reviews didn’t match up for me.

Location. Staff is friendly and flexible.

Look & feel of an old hotel. No restaurant on site.

location and parking

clean in the bath

Close to shopping mall and restaurants.

The dirties place i have been since I left the african jungle. The smell and the dirt on floor, walls and microwave, kept reminding me of that experience.

The location is fine as it was close to the Malecon and opposite a modern shopping area/mall.

Our room had to be with air conditioning so cold it was like a freezer otherwise the room filled with condensation and the floor was coated with a layer of water. When I reported at reception we were offered towels to mop up!

the location of the hotel is great. the laundry room is big and has enough machines

it is filthy, looks like nobody cleans the property at all and it doesn’t look like the pictures at all. the pictures show a nice white bed but it’s brown in fact. the shower is absolutely disgusting, and the floor everywhere in the hotel.

location, parking space, clean

no bath rug, the shower and sink where somewhat clogged. water drained very slowly.

location is excellent. no breakfast.

beds could be better. more channels on tv.

Location, was simply exceptional. Walking distance from a mall and also the beach, other places were just a 10 minutes drive tops.

I was drawn in by the idea of having a fridge and kitchen to cook something if I wanted. Now, I understand there's an extra charge for renting kitchen pans etc - I'm fine with that.However, it turns out that even when the building has these huge ads of them filling your fridge with vegetables and food (at an extra charge and for you to cook them on your own), for some reason Coatzacoalcos was not elegible. What? That was the whole reason for me not choosing another hotel... The ability of having a fridge and me calling the front desk to ask for a full fridge of food and me paying with my credit card from my bed.On top of everything, staff was somewhat distant/distracted, the front desk closes at night so I have no clue how or what's the procedure if I wanted to check in at 1 in the morning or if something happens and I need help at that time (again, having a toddler is hard work and the last thing I want to know is that I'm not getting staff help for something about the hotel facilities overnight) and the room was not what I'd call clean (I have pictures to prove it), beds were not comfortable at all, it didn't have an iron nor hair drier. Heck, even in the parking lot was full of trash dump trucks which kind of smelled...My overall experience here was not good, I'm not booking in any extended suites ever again. Might as well just fly it next time with the "Wind-Bee-and-Bee" or just any other normal hotel.

Good location near restaurants and mall.

Rained heavily and window leaked.

It was clean, the room was large and bright. It was a ten minute walk to the beach.

It was way out in the suburbs. Next to Forum, a large modern mall.

Clean, kind staff, and quiet.