Hilton Grand Vacations Club Zihuatanejo Mexico

Del cuarto me robaron un perfume la camarera

great location, service, amenities

our room was not cleaned during the week we stayed there

Perfect beachfront location, large beautiful room ,incredible patio with dip pool and outdoor shower

Great room and ocean view. Great location.

Food was poor at the hotel. Even coffee was not great. Can be improved for sure. Breakfast was not great and was not included in pricy room cost which is disappointing.

Clean, great hospitality and wonderful place with great views

The hotel is amazing, our room was fantastic with a big terrace, jacuzzi and hamaca .

All was great , except the waiters at the swimming pool, not friendly, make you feel uncomfortable and service slow .

The location is great, walk to downtown, playa las Gatos. The beach is one of the best in the area, hotel has a private area on the beach. Staff is super friendly. Happy hour in the pool bar 3-4.30! The hotel consists of a few buildings so better double check with them if you want to have next to the pool/ beach front/ next to restaurant.. Ocean view one bedroom has full kitchen. Transfer from the airport cost us 640 pesos(ordered though the hotel), taxi to the airport 400. Like everything!

Nothing. If traveling with little kids - there are a lot of stairs. Would be nice if water in the room was included in the room price, it’s just 20 pesos!

Views!

Maintenance is not keeping up to. Every time I visit I point out termite tubes on the walls but nobody seems to care. It’s a serious issue, but just goes ignored

Clean, helpful, relaxing, quiet

Loved everything

Resort amazing. Great location. Restaurant wonderful for breakfast. Views outstanding. Would stay again for sure.

The food quality was excellent though the service may have been a little slow at times.

Elevators are needed!!!!! The lighting was too dim. Should have a night light near the step down stairs to the living room. I tripped on them several times in the dark.

Location, rooms , the hotel in general is beautiful. Staff very friendly and helpful

Force pus property and everyone was awesome.

The bell guy was nice but was a little weird I didn't him because I didn't have cash.

we loved this place! our 2 bdr suite was incredibly spacious and beautiful views. we had everything we needed. all of us enjoyed the food, especially breakfast. excellent service at the restaurant. not much service at the pool or beach, but we figured it out. beach area is awesome! can’t wait to return.

the pillows need a major upgrade and we couldn’t open the window blinds so it was always dark in the room. other than that everything was perfect!

Location was great. Living space was very comfortable for us. It was perfect.

Food options were limited. We walked to town for meals, which made for a good adventure. Food options at hotel were expensive.

Everything was awesome ! comfortable bed, great service, restaurant was great, beach access is beautiful and a perfect location at Playa La Ropa!

Other than one thief, the staff were excellent. Happy, polite and helpful. Eager to drive us up and down to beach.

A waiter below the pool at the tables stole my wallet. He immediately left for a break. Name started w A. Rest of the staff were excellent. Happy, polite and helpful.

location was perfect, staff was extremely welcoming and helpful, the beach was fantastic!

Property was nice, pool seemed nice, but we didn’t use it due to poor service.

We went to the bar to wait until our room was ready. The bartender served everyone around us, but ignored us. we ordered room service and the food was terrible.

Loved our stay here!! the room, the view, the food, the staff. Everything was excellent.