Regency Inn & Suites By Capital O Houston IAH Airport

A full size refrigerator is a bonus.

There was an odd smell upon entering the room. Nothing that Febreeze couldn¿t fix.

Economical price

Cleanliness was lacking, wifi was too weak to even connect.

The size of the rooms, the beds, the staff, and the location.

No complaints

What I liked about my stay at the hotel was the kize size bed. It was nice, clean, and very comfortable. The bathroom was nice, clean, and well supplied. The kitchen was okay as well. Nice flat screen TV with cable, very nice.

What I didn't like about my stay at the hotel was the whole carpet was dirty and filthy looking. Red spot at door entrance grossed me. The sofa bed couch, looking at it, I dared not sit on it or set clothes on it, pure trash! brKf, a hun bun, cereal, coff

Location is good, good for the price

It was close to the airport

The room was dirty. Bedsheets were dirty. There was hair in the sink, there was hair on the floor. I stayed there just because it’s close to the airport.

Staff were friendly and helpful

Close to a busy road so lots of noise and a few dead cockroaches on the floor

Staff were friendly and helpful

Close to a busy road so lots of noise and a few dead cockroaches on the floor

The room we received for approximately $100 was huge, spacious, with two extremely large beds. The bathroom was also big and spacious, clean, and equipped with all the necessary toiletries—gels, soaps, shampoo, toilet paper, and clean towels. There were no specific odors in the room; it was clean. The room had had a TV, an iron, a microwave and an AC.

The microwave was extremely dirty, so we couldn't use it. Our room was on the 2nd floor and because the building does not have an elevator we had to carry up and down our heavy luggages by ourselves.

Great location, room was decent and clean, no bed bugs, great kitchen area

2 refrigerators in the room and 1 was unusable due to it having black mold. since the a/c was off when we arrived the room had an odor that was unpleasant. Breakfast is not provided.

Great location, room was decent and clean, no bed bugs, great kitchen area

2 refrigerators in the room and 1 was unusable due to it having black mold. since the a/c was off when we arrived the room had an odor that was unpleasant. Breakfast is not provided.

We didn’t have breakfast. We chose to sleep in. We liked having a cool room to relax and watch movies on our 40th anniversary! It was nice to have a refrigerator, but didn’t use the kitchen.

The shower water pressure was terrible and the bathroom towels were rough and cheap. Also the ceiling fan did not work.

It's a motel but very clean and comfortable.

Does not have complimentary coffee available in rooms nor breakfast availability that was the setback for what they charge.

It's a motel but very clean and comfortable.

Does not have complimentary coffee available in rooms nor breakfast availability that was the setback for what they charge.

Had kitchen n room

The smell and the stained love sit

Comfortable and quiet. The staff was wonderful and friendly except for one person.

The lady at the front desk was rude. She acted nice but the looks she was giving my children and myself told it all. She was very judgemental and in the case of you skin is your sin. She needs to do something else than post judgement on people because they black. Just because im black doesnt mean we are drug addicts, dealers or anything. I have a remarkable background and never ever had any issues. My family just moved to Texas and just needed a place to rest until our place was ready. I still showed forms of respect even though she was rude.

Only good thing was the management and staff they were polite and helpful

EVERYTHING IN THAT BUILDING WAS DUSTY,STICKY AND SMELLY

The location was horrible next to a very loud road/highway. The property itself was dismal and rundown. The room was clean but in definite need of repairs, especially in the bathroom.

We did not expect much from the motel but the fact that we paid nearly $100 for what we received was ridiculous. We will never go back.

THERE was no breakfast.

The towels were thin and scratchy. There were no usb ports.

Bad

No bedding for the pull out couch—asked for bedding and was given 1 top sheet only. No blankets or pillows. Only three towels for four people—was given a bath mat when I requested more. No breakfast as advertised.