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3+ Star Hotel
Beautiful structure and very nicely decorated.
The room was outdated, the jacuzzi didn?t work, the jets in the jacuzzi were rusty. The ceilings and walls were smeared with what appeared to be suit- looked awful! There were several dead flies in the bathroom light fixture.
Common area of the lodge is beautiful.
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2+ Star Hotel
Convenience
Location and onsite restaurants.
The room was clean and quiet
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2+ Star Hotel
Super friendly staff.
The leather recliner. The location with the lake across the road. Good lobby coffee
location
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2 Star Hotel
No frills by any means but clean and cozy would stay there again and again. Staff was wonderful and very accommodating. And the price was unbeatable.
It had a great place outside for walking/watering my dog. Could drive car right up to room.
Close to all the things we wanted to see and dol
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2+ Star Hotel
The room and the bedding were dirty. The mirrors had a film on them and the sheets had brown stains. We walked in and walked right back out!
location and price
Location.
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2 Star Hotel
It was fairly close to restaurants, gas and sights to visit.
Seemed gross and badly in need of renovation.
Very clean and well stocked
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2+ Star Hotel
Location
My room was next to the lake and attached to the deck. The room is dated, but who cares? It was roomy, clean, fridge, newer bathroom, and on the water. Most important, the other Plattsburgh hotels were ---, I paid --- to stay at this motel.
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2+ Star Hotel
Snow bound not well plowed
Clean, quiet
Good solid bed, hot shower, quiet restful night.
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2 Star Hotel
N/a
Lovely surroundings (garden, woods etc) and convenient to walking trail with access to the lake. Nice to be able to go for a woods walk after a long day of driving. Proprietor was super friendly and helpful. Fellow guests were nice.
welcoming
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2 Star Hotel
The front desk was very pleasant and helpful
Location
The hotel was really clean and quiet. The beds were comfortable. Everything about my stay was excellent.
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3 Star Hotel
The staff is fantastic and to hotel is close to everything
That is is close to Chick-Fil-la!!
They had no hot water
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2 Star Hotel
It is always clean and the staff is always friendly and helpful.
This hotel is a great place to stay for the price; it is clean and convenient.
Very clean, nice location and stuff. Second time stayed in this hotel, love it. Will come back...
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2+ Star Hotel
Location was pretty good - easy access to highway.
Breakfast ends at 9:30. When you are on vacation that is early.
Clean, quiet. Attentive staff. Adequate breakfast. Busy food area woman. Provided for every one, every need. Large parking area. Very comfortable room. Crisp clean sheets. Lots of pillows. Nice modern tv. Great clean, hot shower. Fresh laminate floor.
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4 Star Hotel
The great hall is gorgeous, and the vintage touches in the rooms - the doors, bathroom floor - were lovely. Staff was friendly and efficient.
Accessibility to staff, and congenial, helpful, can-do attitude of employees. We had a very small room with no desk or fridge. We needed both. The hotel switched us to a nearby room that answered all our needs, no price change. Very impressive.
,
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2+ Star Hotel
Location
Location
The elevator was shaking and making noises, staff said "it's as good as can get" The rooms were outdated The breakfast was horrible
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2+ Star Hotel
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2+ Star Hotel
Location
My host was amazing and great to work with, I had a minor accident and he was very understanding and worked with me taking care of the incident. In addition the room was perfect.
The view of Whiteface and proximity to Lake Placid.The parking lot was promptly plowed. My son loved the game room.
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2+ Star Hotel
Easy check in and check out
I really enjoyed the location of the hotel, and the easy check in process.
Big apartment
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2+ Star Hotel
Front desk guy very knowledgeable about the area. Parking lot pretty clean even though there was a lot of slushy snow and ice.
Hotel employee came to the rescue to kindly let us change rooms from floor 2 to floor 1 when our dog could not climb steps. He was so kind and polite and helpful.
One of the beds you could feel the springs on them. Hotel was not worth the price of it.
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2+ Star Hotel
The bed was comfortable. The room was very spacious. Everything was clean. The breakfast was really good. The coffee was good. The oatmeal with so many toppings was so good. The breakfast attendant was keeping the bar clean and stocked.
This hotel is awesome. So clean and modern. The beds are great. Best sleep ive had in a long time. Staff so friendly and helpful.
Clean and cute and cozy!
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2 Star Hotel
Horrible.?.. they tried to scam $100 deposit!! NOT TRUSTWORTHY!!!
Way too much money for this room. AC not turned on. Fridge not on. What looks like mold on the unfinished floor trim. Hole in the shower/tub. Had to provide a $100 security deposit.
So close to everything. Room was quite big.
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2 Star Hotel
No closet or hanging space for clothes, especially being there in the winter. Large gap under the door which cause a large draft.
Bed was outstanding/comfortable
The room was very clean and was nicely remodeled. And, the area is beautiful and quiet.
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2+ Star Hotel
The only thing was there TV service, it was Dish and would keep "updating" and interrupting what you were watching.
Conveniently located for travel to the area. Located off the road for a quiet room. Never had issues with noise. The satellite tv could be upgraded. Linens clean.
It was cheap, but you get what you pay for!!
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3 Star Hotel
It was a comfy room
Great location and friendly staff.
The hotel was closed when I went to check in around 8pm. Nobody answered their phone when I called. Getting a refund and finding another hotel was a pain.
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3 Star Hotel
Kind friendly staff, clean room definitely would stay again
The front desk staff, Lexi specifically, was super nice and super helpful.
Really nothing
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3+ Star Hotel
From the moment I arrived, the staff went above (upgraded to a suite!) and beyond to ensure my comfort and satisfaction. The luxurious accommodations, coupled with exceptional service and cookies, made my stay truly memorable.
View/location
The location
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3 Star Hotel
The location, the staff and the breakfast
Location
Breakfast was great! Washer and dryer on sight. Rooms were super clean.
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