3.5 Star Hotel

Crowne Plaza Albuquerque By IHG

1901 University Boulevard Northeast, Albuquerque, NM - United States
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Crowne Plaza Albuquerque By IHG
1/38

About

7 miles from the National Museum of Nuclear History, this modern New Mexico hotel offers on-site dining, an outdoor pool and a gym. Free Wi-Fi is included in all guest rooms. Blending contemporary design with traditional South-western style, rooms at the Albuquerque Crowne Plaza feature a flat-screen TV with cable. The comfortably furnished rooms are fully equipped with a work desk and tea and coffee making facilities. As one of the 3 restaurants available at the Crowne Plaza Albuquerque, Ranchers Club of New Mexico serves award-winning dishes including prime aged beef, game and seafood. Guests can relax with a cocktail at the Cantina Lounge. The Indian Pueblo Cultural Center is 2 miles from the hotel. The Museum of Natural History is a 10 minute drive away.

Guest Rating

7.8

Good

Based on 716 reviews

Cleanliness

5.8

Comfort

8.2

Value

8.1

Location

8.6

Satisfaction

8.4
Show 213 Verified Reviews

Room Options

1/4

Executive Suite

453 sqft • 1 King

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/4

Standard Room with Two Queen Beds

302 sqft • 2 Queen

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/2

1 King Standard Sofa Bed

345 sqft • 1 King and 1 Sofabed

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/2

2 Queen Standard Balcony

270 sqft • 2 Single

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/4

Standard Room

302 sqft • 1 King or 2 Queen

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

Crowne Plaza Albuquerque By IHG - All Inclusive Reviews Rating

7.8

Good

Based on 716 reviews

Review summary

The hotel is praised for its clean, spacious, and comfortable rooms with friendly, helpful staff providing excellent service. Guests appreciate the convenient and excellent location with ample parking, though some mention noise from traffic at night. However, there are concerns about maintenance issues such as mold odor, non-functioning hot tub pumps, slippery bathtubs, lack of bathroom exhaust fans, and absence of in-room amenities like microwaves and refrigerators.

Cleanliness

5.8

Comfort

8.2

Value

8.1

Location

8.6

Satisfaction

8.4
All Reviews
Staff8.1/10
Cleanliness5.8/10
Comfort8.2/10
Value8.1/10
Location8.6/10
Parking7.7/10
Satisfaction8.4/10
7.0

Jose

•

Posted on: 9-9-2025

Big place, nice and comfortable. No issues found except for breakfast.

Booked and breakfast was included. When arrived front person gave us only 2 tickets for day for both day of my stay. I asked why if I am including my 12 year son there were no tickets for him. Their response was only adults were including in breakfast. My son got a breakfast 2nd day with a bowl of cereal. When checking my bank account we were charged $38.75 I called the hotel to check why the charge, and they charged us $38.75 for a bowl of cereal. That's was all he ate that morning. I think they should be more open with their prices.

10.0

Shawna

•

Posted on: 9-4-2025

The room I had was spacious, clean and the bed was comfortable. I also has a beautiful view of the pool from my 4th floor room balcony. I wish I had more time to enjoy other things but I was traveling for work so time spent in my room was limited to sleep and getting ready the next morning.

At check in, it would have been nice if the front desk told me they have a place to eat breakfast. I didn't know this until I was leaving that morning. While getting off the elevator, I overheard one of the male staff telling a couple about the breakfast menu and how good the pancakes were as he pointed them in the direction of the restaurant. Had I known this, I would have made time to eat breakfast there before I left.

9.0

Denise

•

Posted on: 8-25-2025

Comfortable bed and pillows.. room was nice size.. will be using again.

9.0

Anna

•

Posted on: 5-12-2025

The room was clean. Dusty but clean.

The restaurant was horrible. Electricity went out. Asked for a well done hamburger and fries. Meat was bloody and fries were cold and hard. Very disappointed with the whole thing.

9.0

Anna

•

Posted on: 5-11-2025

The room was clean. Dusty but clean.

The restaurant was horrible. Electricity went out. Asked for a well done hamburger and fries. Meat was bloody and fries were cold and hard. Very disappointed with the whole thing.

8.0

Kaitlynne

•

Posted on: 4-28-2025

Location was good. Lots of things to do in that area.

Our room was a little warm when we arrived but our balcony was facing the sun. After the sun went down the room cooled off.

9.0

Md K. H.

•

Posted on: 1-1-2025

Room, cleanliness.

9.0

Md

•

Posted on: 1-1-2025

Room, cleanliness.

8.0

Kathleen

•

Posted on: 10-16-2024

The location was excellent…. Convenient and centrally located. The outdoor pool was great plus they had lots of outdoor seating. The lobby also had lots of comfortable seating.

We had a room that faced the Main Street and the traffic was loud making it difficult to sleep.

9.0

Zack

•

Posted on: 9-8-2024

Great location.

Older hotel so a bit dated.

Showing 1-10 of 24 reviews

Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolKid Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are allowed. Charges may apply.

Important Info:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Swimming pools are closed until 10 April 2023 due to construction.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Kid Friendly

Amenities & Services

Daily disinfection
Facilities for disabled guests available
Fitness center
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Indoor pool
Kid-friendly dining
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Professional cleaning services
Restaurant(s)
Wheelchair accessible

location

Crowne Plaza Albuquerque By IHG

1901 University Boulevard Northeast, Albuquerque, NM

Top Hotel Destinations

$118
per night