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2+ Star Hotel
They had a nice breakfast.
Nice and clean and quiet
The staff was very nice and helpful
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2+ Star Hotel
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2+ Star Hotel
Even though it?s a non smoking room, it smelled of smoke. Staff even had the window open. The smell never went away.
The staff was amazing! We were made to feel at home and so welcomed.
The front desk personnel was outstanding and met all of my needs. I had no issues with them and recommended a great restaurant that was close by.
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2+ Star Hotel
Nothing was good about this place
Location, cleanliness, price.
The staff when my 1st room had the smoke alarm chirping. They moved me to another room totally understanding.
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2+ Star Hotel
the bed was lumpy...
Location!
Location
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2 Star Hotel
Nothing
The price got me! Ghetto! Run down didn¿t even vacuum carpet
 the Manager is the best ever. Thank you. She is anazing!!!
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2+ Star Hotel
The hotel was clean.
Clean
Cleanliness Continental breakfast was very good.
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3 Star Hotel
The room was very spacious and in a great central location.
Our room overlooked the marina. It was within a 10 minute walk to the pier, light house and Lake Michigan. The shops and restaurants were very close. We ate at Clementines restaurant, a 5 minute walk which was excellent.
Room was clean an inn was beautiful
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2+ Star Hotel
Just the location.
The elevator was broken and they put me on the 4 th floor
Rooms are clean
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2+ Star Hotel
It was quiet and clean
Location
Courteous staff
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2+ Star Hotel
Very clean. Great accommodating staff
All was good
The only compliant would be that my bedside lamp had a shortage in it. Overall, The hotel and was clean and the staff was very friendly.
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2+ Star Hotel
Pool, hot tub
Breakfast
Nice, quiet and clean
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2+ Star Hotel
Convenience, Customer service, Breakfast.
Staff friendly and courteous
Friendly staff when we checked in
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2+ Star Hotel
Proximity to where I needed to be
All of the staff at this hotel are pros. They handle all sorts of shenanigans with cool courtesy and communicate at a high level to make each visitors? stay optimal.
Locate
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2 Star Hotel
The bed
Nothing.
Nothing
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2+ Star Hotel
Nothing
The staff was superlative.
Great staff the genral manager is rhere and very involved
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2+ Star Hotel
Bed was comfortable
Nothing
Very nice rooms and very friendly staff!
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2 Star Hotel
The attendant?s curtesy.
This place was very outdated. It was really talked up online but when we pulled up I wasn?t very happy.
Wifi and bed size
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2+ Star Hotel
The Service staff was outstanding!
clean
Not a fancy hotel, but clean and nice enough. And excellent, helpful and professional staff! Free breakfast is nice, too.
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2 Star Hotel
Smelled like weed, gross cold room
The location was great lots of near by stores.
Nothing
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2 Star Hotel
Value
Pet friendly with a fee. Large room
The parking lot and sign were not lit. Had a hard time finding driveway. Bathroom needs shower mat not putting a towel down. Not enough room to put everything .
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2 Star Hotel
It was so so dirty I was having a hard to even wanting to sleep there
Location to downtown Grand Rapids.
location/price
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2+ Star Hotel
Extra fee on top of paying for the room, that was totally not expected considering the room had a goldfish cracker, and something that looked like a chocolate chip cookie dough ball? Neither of which I ate while in the room.
Nothing. Talk about filthy. Lack of customer service. They had no plates for breakfast and no juice. Place looks nothing by like the pictures. Fights and yelling and smoking in the building. Great pool and jacuzzi yet dirrtty Like nothing for breakfast.
Hot tub was ok
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2+ Star Hotel
Sink drain was clogged, walls and window shade were damaged and shoddily repaired, no maid service for our three day stay, pool area (though not open yet for the season) was a mess with the pool cover having fallen into the drained pool.
It was very clean and ppl very nice
This hotel came up as pet friendly. When I arrived they informed me they were, in fact, not pet friendly and I could not get a refund. So I was out $70 and had to pay for a different hotel. Unacceptable.
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2+ Star Hotel
The receptionist
No hot water til 1 am. Had to park on the road as lot was being repaved. Since I booked through you, no accommodation for the inconvenience could be made.
The front desk clerk, lacked a welcoming attitude and frequently put up a sign that she was away from the desk.
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2+ Star Hotel
Charming and all the contemporary amenities, good location, great staff!
Location
Minimalist, retro, so stylin. Super nice staff. Will definitely be back.
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2+ Star Hotel
Staff
The lady at breakfast was very nice.
The breakfast is awesome. The rooms are clean with comfortable beds.
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2+ Star Hotel
All the chairs were wore out and in need of re-upholstery. Parking lot is too small.
Breakfast and the Breakfast room
Convenient local at a good price.
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2+ Star Hotel
Awesome location, with a beautiful view!
The view is the most beautiful I have ever seen at a hotel.
Location and view
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