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3+ Star Hotel
I loved the positioning of this hotel within Boston and the cool decor and restaurants within the building.
Great Staff!
Very clean. Has European feel. Staff attentive - Hotel employee at front desk welcoming and gracious.
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3+ Star Hotel
The location and friendly staff.
Location
The neighborhood it was in
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4 Star Hotel
Location is easy access to subway station Downtown Crossing. Worth the money.
Air freshener being piped in the entrance of hotel is asthma triggering and unnecessary
The location was great for seeing a show. It was close to several restaurants and coffee shops. The room included snacks and 2 adult beverages at the hotel bar. We also ate at the attached restaurant which was some of the best sushi I have ever had
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3 Star Hotel
The front desk clerk
Convenient location
Location and staff were exceptional (Hotel employee at the front desk)
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4 Star Hotel
Great location.
The bathroom was very small without a lot of counter space. Overall, everything else was great!
The staff were so friendly! At the front desk hotel employee were rock stars!
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3+ Star Hotel
The pool was okay
location
Staff
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2+ Star Hotel
The staff was very friendly. They went above and beyond to make my marathon weekend great! The hotel was very clean and had a great breakfast. They even had decorations celebrating runners for the Boston Marathon!
Breakfast was included. It's near a mall with different food options for people that might enjoy that. It's about a 25 away from downtown by public transportation.
Room was nice
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4 Star Hotel
The staff were friendly and efficient and hugely supportive of us Boston runners.
Clean, very well located in Downtown Boston, very good price, friendly staff.
Great location, room was clean and had lots of outlets. Hotel gave out tokens for a free clam chowder.
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3 Star Hotel
Near train station
Great restaurant: best brunch in years.
Fantastic location, great parking option.
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3+ Star Hotel
Location, cleanliness
Convenient location
The Staff were incredibly helpful and friendly.
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4 Star Hotel
Uniqueness
location, nice front desk staff
Staff
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3 Star Hotel
Most of the staff
The welcome note on tv with my name on it.
Rooms were ample and as expected for the brsnd
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3 Star Hotel
Location
Very quiet and clean room. Exactly what I was looking for.
location cozy clean room which was actually use friendly complimentary coffee in am
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4 Star Hotel
Open spaces are way to loud. Television did not work and AC/heating were extremely loud
a little noisey
We loved our room and were amazed by the size of the closet. The shop at the front desk was extremely useful, and the staff were always helpful.
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3+ Star Hotel
Location. It is so close to the river, Boston Commons, and the train system.
From the check in process to eating at restaurant and working with valet for our car, every member of your team was polite , happy to be there , and always smiling.
Location
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4 Star Hotel
Pricing compared to others at the time
The service and up to date cool atmosphere were outstanding. As was the location
Great staff so friendly
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4 Star Hotel
Location
Breakfast buffet was $26 which is ridiculous
The Restaurant
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2+ Star Hotel
Only complaint was the water pressure was pretty low in the shower.?otherwise great overall
The hallway smelled of Marijuana for 2 days. I could smell it in my room and it made my clothes smell. Very disappointing as no smoking policies have been successfully implemented in hotels for years.
Very clean and the scones are amazing
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4 Star Hotel
Hotel Staff and location. Any staff we encountered was very friendly and helpful. The location is perfect, a few is minute walk to the train station. Also very close to the beach.
Everything was excellent, other than the location, not so close to downtown Boston. I?m not sure where some of the gripes came from about this and that, , sure, it?s not the Ritz Carlton, but a very, nice hotel with a nice staff at a fair price.
Price
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3 Star Hotel
Elevaters made scary metalic sounds
Location was ideal for accessing various neighborhoods in Boston and easy to get to Logan Airport.
Location
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3+ Star Hotel
Location, location, location.
We had one of the best hotel experiences at The Verb. The staff absolutely amazing. Friendly and accommodating. We loved the music theme decor and the record players in each room with the massive selection of records to choose from. Amazing restaurant.
It's a great rock & roll place to stay. I've been here 3 x already. I will keep coming back.
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4 Star Hotel
Very friendly and helpful staff.
Excellent location and professional staff.
Location
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4 Star Hotel
The staff was very friendly and the room was decorated very nicely. The bed was clean and the amenities were wonderful.
The plumbing in 2 of 3 of our rooms was bad. We had to change rooms 3 times.
The bathroom was fire ? and the staff were very kind.
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3 Star Hotel
Nice large room bathrm with a bath.
The restaurant food was awful
This is my go to hotel when im in boston its perfectly located to the things i enjoy.
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4 Star Hotel
Location ...accessible to many facilities such as shops and tram.
The staff was great and easily walkable location and street parking available
price!
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4 Star Hotel
Spacious room, perfect location, easy walking distance to everything. Very helpful staff.
Hotel was clean and staff was friendly
Flexibility
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3+ Star Hotel
Location close to MIT
It is within walking distance from Boston institutions and landmarks including Harvard University and Harvard SQ, MIT, Fenway Park and,Boson University. Located on the Charles River. Accessible by vehicle of public transportation. Shopping close by.
The proximity to the center of Cambridge
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3 Star Hotel
Clean room Comfortable bed
It?s right next to target, Pepe?s pizza, Ben and Jerry?s and other cool stores less than 1 minute walk well lit area!
Great location, nice room
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3+ Star Hotel
It's beautiful, beds are comfortable.
The hotel service staff were amazing and courteous.
The beds, close to the red line
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3+ Star Hotel
Loud, dirty, crumbled carpet. Should be a hostel, not a 3.5 star hotel.
Very old, no views
My phone charger was stolen from my room. The bed was hard. The heat at night changed so it was cold. The couch had stains all over it.
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