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About
Comfortable Accommodations Relax Inn & Suites in New Orleans offers family rooms with air-conditioning, refrigerators, microwaves, and TVs. Each room includes a seating area and a kitchenette, ensuring a pleasant stay. Essential Facilities Guests enjoy free WiFi, a 24-hour front desk, daily housekeeping service, luggage storage, and a seating area. The hotel provides a welcoming environment with English-speaking reception staff. Prime Location Located 12 mi from Mercedes-Benz Superdome and 24 mi from Louis Armstrong New Orleans International Airport, the hotel is near attractions such as Morial Convention Center (13 mi) and Louis Armstrong Park (12 mi). Guest Satisfaction Guests appreciate the room cleanliness and the attentive staff, making Relax Inn & Suites a preferred choice for visitors to New Orleans.
97 Reviews
- Cleanliness
- 7.0
- Staff
- 7.4
- Location
- 6.8
What Guests Say
- “Secure parking and room available.”
- “Reservation honored promptly Security was excellent”
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/1Quadruple Room with Two Queen Beds - Disability Access/Smoking
- Accessible room
- Air conditioning
- Microwave
- Refrigerator
1/4King Room with Jacuzzi - Smoking
- Air conditioning
- Microwave
- Refrigerator
- Seating area
1/3King Room - Smoking
- Air conditioning
- Microwave
- Refrigerator
- Seating area
1/3Queen Room - Smoking
- Air conditioning
- Microwave
- Refrigerator
- Seating area
1/3Quadruple Room with Two Queen Beds - Smoking
- Air conditioning
- Microwave
- Refrigerator
- Seating area
1/1King Room - Non Smoking
- Air conditioning
- Microwave
- Nonsmoking
- Refrigerator
1/1Efficiency King Suite with Sofa bed - Smoking
- Air conditioning
- Kitchenette
- Microwave
- Refrigerator
1/3Quadruple Room with Two Queen Beds - Non Smoking
- Air conditioning
- Microwave
- Nonsmoking
- Refrigerator
1/1Efficiency Suite, 2 Queen Beds - Smoking
- Air conditioning
- Kitchenette
- Microwave
- Refrigerator
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What Guests Loved
Based on 97 reviews
Pros +
- Secure parking and room available.
- Reservation honored promptly Security was excellent
- Toilet seat has stains. Sheets has stands and had dead bugs
Cons -
- Water in shower was warm did not get hot.
- Everything of the property was 'in tact' and appreciated
- Management
Secure parking and room available.
Water in shower was warm did not get hot.
Reservation honored promptly Security was excellent
Everything of the property was 'in tact' and appreciated
Toilet seat has stains. Sheets has stands and had dead bugs
Management
It was fantastic that I could get a room that comfortably slept 6 for a very reasonable price.
It claimed to be 15 minutes from the French Quarter when in fact it was 30 without traffic.
Quiet... No highway noise, there were fright train tracks about 50 yards behind the motel but still no noise...
For the price I'm satisfied
close to interstate
room was dirty... despite lack of cars in the parking lot there were no clean towels. bed sheets and mattress had blood stains.. bugs in room NO WIFI
The gated hotel
So many things I can?t begin to name
Breakfast
Size
Alot
The TV
Everything
The final question is ambiguous To scarify the hotel exceeded my expectations of a one-star establishment.
The room was very spacious.
The a/c unit should have been by the bed. It was extremely hot and it took a number of hours before I could feel cool and comfortable while in the bed. The tv should have been closer to the bed.
Didn't like anything. We had a flood in our room. Our refrigerator didn't work at the bottom
The price was reasonable but then they tried to take it up. It went from 58 to 6 5 to telling me I'll have to pay $75
I loved this property, it is affordable, clean, and the people are friendly, they had a washer and dryer. It was great just a little far from the tourist attractions and civilization. If you have a rental car this is the ultimate place for you.
distance from food and attractions thats it
The king size bed was nice. We liked that our car and room was inside a gated area, and we felt secure.
The shower didn't work appropriately- half the water came out of the spicket and half out of the shower head. We stayed 2 nights and we didn't receive any clean towels after the first night. We had one very small wastebasket. There was minimal light in the room. No light over the desk where my spouse had to do his work on his computer, and the light on the ceiling did not work. The room smelled like it had high moisture content. The floor felt moist and dirty. Therefore , we felt too, that the price of $499 per night was extreme.
Gated and safe
Farther away from destination I desired. Prices jacked way up cause of superbowl
Everything was clean and enjoyed the coffee and facilities in the room. However they should regularly replace the coffee pods
The receptionist. The staff. They don't know anything about customer service. First of all, I wanted to check in and gave the person my name and passport, he told me that he found the booking and my card was declined. I've checked and the booking was paid and confirmed through booking.com and money taken from my account already. So basically tried to charge me twice. I had come a long way travelling and I was tired so didn't want to argue over it , he eventually found the booking after I've insisted but that experience with the receptionist was really bad and made me regret staying there
Not much
Almost everything, we had zero housekeeping until the day before we left, the bed was hard, not much of a blanket, 3 very very thin pillows. We had to go to the office to ask daily for towels, wash rags and toilet paper. If you drink coffee I recommend bringing your own stuff including coffee pot, the bathtub had rust stains, there were roaches (weed) laying all over the property,
You definitely get what you pay for.
The hotel is way out of town, not close to anything! We got in late, after 11pm and they made me stand outside for check-in. You can't park under the opening where the check out window is, so I had to park and walk across the dark parking lot and stand outside a window to check in, out in the middle of nowhere. My boyfriend went outside to smoke, and heard what he thought were gun shots. I convinced him it was fireworks, but honestly, I'm not sure. The room looked like a basic wipe down. You know, where it looks like they came in and straightened up. Hair in the floor, trash in the trash can, hair on the bathroom sink. There was something hard and crusty on the sheets. It got us threw the night, that's what mattered, but I wouldn't stay here again.
The room was very clean and the parking was very secure
The location was scary. Lots of police activity lots of gun shots
Amenities & Policies
Amenities
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 50.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 14 days of checkout via credit card, subject to an inspection of the property.
Location
13552 Chef Menteur Highway, New Orleans, LA
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