2 Star Hotel

Relax Inn & Suites

13552 Chef Menteur Highway, New Orleans, LA, United States View Map

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Relax Inn & Suites

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About

Comfortable Accommodations Relax Inn & Suites in New Orleans offers family rooms with air-conditioning, refrigerators, microwaves, and TVs. Each room includes a seating area and a kitchenette, ensuring a pleasant stay. Essential Facilities Guests enjoy free WiFi, a 24-hour front desk, daily housekeeping service, luggage storage, and a seating area. The hotel provides a welcoming environment with English-speaking reception staff. Prime Location Located 12 mi from Mercedes-Benz Superdome and 24 mi from Louis Armstrong New Orleans International Airport, the hotel is near attractions such as Morial Convention Center (13 mi) and Louis Armstrong Park (12 mi). Guest Satisfaction Guests appreciate the room cleanliness and the attentive staff, making Relax Inn & Suites a preferred choice for visitors to New Orleans.

97 Reviews

5.9Fair
Cleanliness
7.0
Staff
7.4
Location
6.8

What Guests Say

  • “Secure parking and room available.”
  • “Reservation honored promptly Security was excellent”
Show 50 Verified Reviews

Top Amenities

  • Free Internet Access
  • Free Parking
  • Non-Smoking Rooms
Show All Amenities

Room Options

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Exclusively for Priceline members Details

Quadruple Room with Two Queen Beds - Disability Access/Smoking1/1

Quadruple Room with Two Queen Beds - Disability Access/Smoking

280 sqft • 2 Queen

  • Accessible room
  • Air conditioning
  • Microwave
  • Refrigerator
King Room with Jacuzzi - Smoking 1/4

King Room with Jacuzzi - Smoking

280 sqft • 1 King

  • Air conditioning
  • Microwave
  • Refrigerator
  • Seating area
King Room - Smoking 1/3

King Room - Smoking

280 sqft • 1 King

  • Air conditioning
  • Microwave
  • Refrigerator
  • Seating area
Queen Room - Smoking1/3

Queen Room - Smoking

280 sqft • 1 Queen

  • Air conditioning
  • Microwave
  • Refrigerator
  • Seating area
Quadruple Room with Two Queen Beds - Smoking1/3

Quadruple Room with Two Queen Beds - Smoking

280 sqft • 2 Queen

  • Air conditioning
  • Microwave
  • Refrigerator
  • Seating area
King Room - Non Smoking1/1

King Room - Non Smoking

280 sqft • 1 King

  • Air conditioning
  • Microwave
  • Nonsmoking
  • Refrigerator

Room Details and Photos

Room Amenities

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    What Guests Loved

    5.9
    Fair

    Based on 97 reviews

    Location

    6.8

    Cleanliness

    7

    Staff

    7.4

    Overall Quality

    6.6

    Pros +

    • Secure parking and room available.
    • Reservation honored promptly Security was excellent
    • Toilet seat has stains. Sheets has stands and had dead bugs

    Cons -

    • Water in shower was warm did not get hot.
    • Everything of the property was 'in tact' and appreciated
    • Management
    Business Traveler (8)Solo Traveler (9)Traveling as Couple (37)Family with Young Children (16)Family with Teens (1)Senior Traveler (2)Group Traveler (24)Total (61)
    7Verified guestPosted on: 3-18-2025

    Secure parking and room available.

    Water in shower was warm did not get hot.

    10FlorinePosted on: 10-31-2023

    Reservation honored promptly Security was excellent

    Everything of the property was 'in tact' and appreciated

    1MoniPosted on: 9-29-2023

    Toilet seat has stains. Sheets has stands and had dead bugs

    Management

    8AngelaPosted on: 4-19-2016

    It was fantastic that I could get a room that comfortably slept 6 for a very reasonable price.

    It claimed to be 15 minutes from the French Quarter when in fact it was 30 without traffic.

    10HowardPosted on: 2-17-2016

    Quiet... No highway noise, there were fright train tracks about 50 yards behind the motel but still no noise...

    For the price I'm satisfied

    3Verified Hotel GuestPosted on: 5-8-2015

    close to interstate

    room was dirty... despite lack of cars in the parking lot there were no clean towels. bed sheets and mattress had blood stains.. bugs in room NO WIFI

    1TajaPosted on: 4-8-2025

    The gated hotel

    So many things I can?t begin to name

    1AlfredPosted on: 3-14-2025

    Breakfast

    1Verified Hotel GuestPosted on: 5-19-2021

    Size

    Alot

    1LawrencePosted on: 1-3-2021

    The TV

    Everything

    7Verified Hotel GuestPosted on: 1-2-2018

    The final question is ambiguous To scarify the hotel exceeded my expectations of a one-star establishment.

    8TraceyPosted on: 8-24-2025

    The room was very spacious.

    The a/c unit should have been by the bed. It was extremely hot and it took a number of hours before I could feel cool and comfortable while in the bed. The tv should have been closer to the bed.

    6LongPosted on: 3-16-2025

    Didn't like anything. We had a flood in our room. Our refrigerator didn't work at the bottom

    The price was reasonable but then they tried to take it up. It went from 58 to 6 5 to telling me I'll have to pay $75

    10RashadPosted on: 2-16-2025

    I loved this property, it is affordable, clean, and the people are friendly, they had a washer and dryer. It was great just a little far from the tourist attractions and civilization. If you have a rental car this is the ultimate place for you.

    distance from food and attractions thats it

    2CarylPosted on: 2-14-2025

    The king size bed was nice. We liked that our car and room was inside a gated area, and we felt secure.

    The shower didn't work appropriately- half the water came out of the spicket and half out of the shower head. We stayed 2 nights and we didn't receive any clean towels after the first night. We had one very small wastebasket. There was minimal light in the room. No light over the desk where my spouse had to do his work on his computer, and the light on the ceiling did not work. The room smelled like it had high moisture content. The floor felt moist and dirty. Therefore , we felt too, that the price of $499 per night was extreme.

    6KristiePosted on: 2-11-2025

    Gated and safe

    Farther away from destination I desired. Prices jacked way up cause of superbowl

    5SuziPosted on: 4-19-2024

    Everything was clean and enjoyed the coffee and facilities in the room. However they should regularly replace the coffee pods

    The receptionist. The staff. They don't know anything about customer service. First of all, I wanted to check in and gave the person my name and passport, he told me that he found the booking and my card was declined. I've checked and the booking was paid and confirmed through booking.com and money taken from my account already. So basically tried to charge me twice. I had come a long way travelling and I was tired so didn't want to argue over it , he eventually found the booking after I've insisted but that experience with the receptionist was really bad and made me regret staying there

    5RichardPosted on: 4-8-2024

    Not much

    Almost everything, we had zero housekeeping until the day before we left, the bed was hard, not much of a blanket, 3 very very thin pillows. We had to go to the office to ask daily for towels, wash rags and toilet paper. If you drink coffee I recommend bringing your own stuff including coffee pot, the bathtub had rust stains, there were roaches (weed) laying all over the property,

    5HeatherPosted on: 3-22-2024

    You definitely get what you pay for.

    The hotel is way out of town, not close to anything! We got in late, after 11pm and they made me stand outside for check-in. You can't park under the opening where the check out window is, so I had to park and walk across the dark parking lot and stand outside a window to check in, out in the middle of nowhere. My boyfriend went outside to smoke, and heard what he thought were gun shots. I convinced him it was fireworks, but honestly, I'm not sure. The room looked like a basic wipe down. You know, where it looks like they came in and straightened up. Hair in the floor, trash in the trash can, hair on the bathroom sink. There was something hard and crusty on the sheets. It got us threw the night, that's what mattered, but I wouldn't stay here again.

    10LisaPosted on: 3-18-2024

    The room was very clean and the parking was very secure

    The location was scary. Lots of police activity lots of gun shots

    Amenities & Policies

    Amenities

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 50.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 14 days of checkout via credit card, subject to an inspection of the property.

    Location

    Relax Inn & Suites

    13552 Chef Menteur Highway, New Orleans, LA

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